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The Ritz-Carlton Shanghai, Pudong

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Terrace/patio
2 indoor pools, open 7:00 AM to 9:00 PM, pool loungers
2 indoor pools, open 7:00 AM to 9:00 PM, pool loungers
2 indoor pools, open 7:00 AM to 9:00 PM, pool loungers
Terrace/patio

Overview of The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

Explore the area

  • Popular LocationShanghai World Financial Center1 min walk
  • Popular LocationShanghai Tower8 min walk
  • Popular LocationOriental Pearl Tower14 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)30 min drive

Room options

About this area

Shanghai

Located on the waterfront, The Ritz-Carlton Shanghai, Pudong is in Pudong neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Pudong Riverside Promenade and Park and Lujiazui Central Greenland, while Shanghai Municipal History Museum and Museum at Fairmont Peace Hotel are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mercedes Benz Arena or Hongkou Football Stadium. Spend some time exploring the area's activities, including whale watching.

What's nearby

  • Shanghai World Financial Center - 1 min walk
  • Shanghai Tower - 8 min walk
  • Jin Mao Tower - 10 min walk
  • Lujiazui Jingting - 11 min walk
  • Oriental Pearl Tower - 14 min walk

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 30 min drive

About this property

The Ritz-Carlton Shanghai, Pudong

5-star luxury hotel located in Pudong
Take advantage of a terrace, shopping on site and a coffee shop/cafe at The Ritz-Carlton Shanghai, Pudong. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial or a massage. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on site.
You'll also enjoy perks such as:
  • 2 indoor pools with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • Access to a nearby indoor pool, express check-out and luggage storage
  • A lift, meeting rooms and wedding services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 285 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Children's slippers and free infant beds
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and separate baths/showers
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CNY 112 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CNY 265 for adults and CNY 133 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • 意味轩意大利餐厅
  • 金轩中餐厅
  • Flair 屋顶餐厅酒吧
  • Aura 大堂酒廊及爵士吧

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • Access to nearby indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (27300 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Renovations and closures

The property will be renovating from 17 August 2022 to 31 October 2023 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 265 for adults and CNY 133 for children (approximately)
  • Self-parking fee: CNY 112 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Does The Ritz-Carlton Shanghai, Pudong have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 5 Dec,2022 start from S$401.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Shanghai, Pudong pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Shanghai, Pudong?

Self-parking is available for CNY 112 per night.

What time is check-in at The Ritz-Carlton Shanghai, Pudong?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Ritz-Carlton Shanghai, Pudong?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Ritz-Carlton Shanghai, Pudong located?

Located in Pudong, this luxury hotel is within a 10-minute walk of Pudong Riverside Promenade and Park, Super Brand Mall and Jin Mao Tower. Lujiazui Jingting and Oriental Pearl Tower are also within 15 minutes. Lujiazui Station is 9 minutes by foot and Dongchang Road Station is 12 minutes.

Can I cancel my reservation for free at The Ritz-Carlton Shanghai, Pudong and receive a full refund?

Yes, The Ritz-Carlton Shanghai, Pudong offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton Shanghai, Pudong cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 245 out of 330 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 59 out of 330 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 13 out of 330 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 4 out of 330 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 9 out of 330 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Excellent

Heidi
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

EL, Thailand
Travelled with partner
Liked: Cleanliness, staff & service
The view from The Club Studio room was amazing and the Club Lounge access was worth it. However, the decor in the room seems rather old and dated, the tv in the bathroom didn't work. The bed was the best sleep I ever had so that was a relaxing experience. The only one thing we disliked was that we had to pay for swimming caps to go in the pool and jacuzzi. This is the first time I ever was told I was not allowed in a pool without a swimming cap. The staff said I can buy from them the caps they sold around $20 usd and I had no choice since it was my last day. Despite that, I'd stay at the The Ritz Carlton Pudong again for the view and club services.
Stayed 2 nights in Dec 2019

10/10 Excellent

Yen Koon
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

David
Stayed 1 night in Dec 2019

10/10 Excellent

Donna
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior property with excellent service and hospitality. The beds are the best I've slept on in China, exceptionally comfortable as I like them lofty.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller
Stayed 4 nights in Dec 2019

10/10 Excellent

Laura
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Experience
I cannot say enough good things about this hotel. From the moment we arrived, we had a fantastic experience. The service is superb, and the room was fantastic. Great bed and shower, and very spacious with plenty of room to hang up our clothes. We had breakfast at the hotel which was great, and we also had dinner at one of the restaurants and it was exceptional. They even gave us a few extras at dinner for being guests of the hotel. The area around the hotel is very easy to navigate, and it was easy for us to get anywhere we wanted. We can't wait to go back and stay again!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

bondoliver, NY City 🍎
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with great view to the river & tower, top location over Ifc mall. Arrived late evening I was greated by the friendly reception desk staff. The luxury room offers all what you can expect from a top luxury hotel. The Flair cafe & restaurant has an amazing view, the food and the drinks was fantastic. I recommend the rooftop restaurant, but making a reservation via e-mail is very helpful, especially on weekend. The most advantage is that you can reach the hotel via short walk through IFC shopping mall. If you are looking for a amazing view over Shanghai and a rooftop with great food & drinks, this is the best of the best luxury hotel you can find in Shanghai close to the tower !!
Stayed 1 night in Sep 2019