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HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel
5.0 star property

Luxury spa hotel near Jing'an Temple

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

Photo gallery for HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

2 restaurants, Fusion cuisine
Indoor pool
Property grounds
In-room safe, desk, laptop workspace, free cots/infant beds
2 restaurants, Fusion cuisine

Overview of HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

Reviews
8.8

Excellent

Highlight
  • Staff & service is scored top 10% in Shanghai by travellers.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • RestaurantRestaurantRestaurant
The price is S$250
Price available on 28/04/2024

Check out the area

Map
12 Hengshan Road, Xuhui District, Shanghai, Shanghai, 200031
  • Popular Location摩砚1 min walk
  • Popular LocationWest Side1 min walk
  • Popular Location鲔本家1 min walk
  • Popular Location高安阁1 min walk
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Room options

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Standard

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Premium

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Premium

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (with Round Daybed)

In-room safe, desk, laptop workspace, free cots/infant beds

Deluxe Suite, 1 King Bed (with Round Daybed)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Bed Premium Courtyard View

Room amenity

1 King Bed Premium Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Langham, Shanghai, Xintiandi
Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (802)
The price is S$307
for 1 night
includes taxes & fees
3 May - 4 May
The Langham, Shanghai, Xintiandi

About the area

Shanghai

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel is located in Xuhui, a neighbourhood in Shanghai, and is near a metro station. The Bund is a notable landmark, and travellers looking to shop may want to visit West Nanjing Road and Xintiandi Style Shoppping Centre. Travelling with kids? Consider Yu Garden and Shanghai Natural History Museum.
Visit our Shanghai travel guideOpens in a new window

What's nearby

  • Former French Concession - 1 min walk
  • Xujiahui Shopping District - 3 min drive
  • Jing'an Temple - 3 min drive
  • Xintiandi Style Shoppping Centre - 4 min drive
  • People's Square - 5 min drive

Getting around

  • Zhaojiabang Road Station - 6 min walk
  • Shanghai South Railway Station - 9 min drive
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • Colca - 1 min walk
  • Solo - 1 min walk
  • 植藤 - 3 min walk
  • 高安阁 - 1 min walk
  • 雲房 F.Cloud - 3 min walk

About this property

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

Luxury family-friendly hotel near The Bund
You can look forward to a terrace, a garden and a playground at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. Indulge in hydrotherapy, a facial and a body treatment at the on-site spa. Enjoy Fusion cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Babysitting (surcharge), luggage storage and concierge services
  • A ballroom, free newspapers and a lift
Room features
All 169 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with rainfall showers and separate baths/showers
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM–9:00 AM for a fee: CNY 288 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 12 Hengshan
  • Lobby Lounge
  • Tops and Terrace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hydrotherapy
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Building
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch LED TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 288 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Luxury Collection Hotel Shanghai
Twelve Hengshan
Twelve Hengshan Luxury Collection
Twelve Hengshan Luxury Collection Hotel
Twelve Hengshan Luxury Collection Hotel Shanghai
Twelve Hengshan Luxury Collection Shanghai
Twelve Hengshan Shanghai
Twelve Shanghai
Twelve at Hengshan A Luxury Collection Hotel Shanghai
Twelve Hengshan Collection

Frequently asked questions

Does HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel?

As of 19 Apr,2024, prices found for a 1-night stay for 2 adults at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel on 28 Apr,2024 start from S$249.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel?

Checkout is at noon.

Where is HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel located?

This family-friendly Shanghai hotel is located in the historical district, within 1 mi (2 km) of Hengshan Road, Grand Gateway and Xujiahui Shopping District. Metro City and Huai Hai Road Shopping District are also within 1 mile (2 km). Zhaojiabang Road Station is 6 minutes by foot and Hengshan Road Station is 10 minutes.

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 104 reviews" "
Rating 8 - Good. 38 out of 104 reviews" "
Rating 6 - Okay. 6 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sandesha

Travelled with partner
Very good location, staff and clean rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, like their breakfast. The option for dinner could be improved.
Stayed 12 nights in Oct 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Excellent location, across from the subway, and incredibly helpful staff!
Stayed 7 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is relatively new with very good location
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good architecture, lukewarm services.
Well designed architecture and rooms. But the front desk staff were not earnest about the prices needed for the paid room upgrade.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
there was mold in the sink, no swimming caps provided and wasn’t let into the pool. most staff doesn’t understand english
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

jean

Liked: Cleanliness, property conditions & facilities, room comfort
difficult to get a taxi
Stayed 1 night in Sep 2019

6/10 Okay

JUNYA

Liked: Room comfort
OK hotel in Shanghai
Used 4 times but this hotel was just OK. Nothing special. Reception can be crowded and slow. Service was good but the room was just about OK and clean. Area was not bad. Some shops but nothing special. This hotel is good for a very short stay. Wouldn't recommend long stay.
Stayed 3 nights in Oct 2018

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019