Shangri-La Hotels and Resorts, Shangri-La hotels

"A great place to stay in Banna"

"It was good in very good condition and just in the city center with many place to hang out around the hotel "

"This is a very spacious place, the room is well decorated and staffs are very friendly. They even offer airport pickup and drop off for free. The breakfast selection is very limited but the food is exactly how you cook in a traditional Chinese way. We would come again if we ever visit Lijiang again."

"Fantastic property. Nice amenities and services"

"Tucked away in a tiny village, this hotel is a true escape where the only sounds you hear are those of nature. It’s the perfect place to unwind and recover from the fatigue of high-altitude travel—peaceful, refreshing, and deeply calming. The property itself is expansive, set on beautiful grounds with a flowing river and a scenic lawn. I stayed in a stunning two-story detached Tibetan-style cottage, beautifully designed with an eye for detail and cultural authenticity—it was both luxurious and inspiring. The staff were exceptionally kind and welcoming. One of the highlights of my stay was the meaningful conversations I had with them; they shared fascinating insights about local religion and traditions, adding a rich cultural layer to the experience. A truly special stay that nourishes both body and spirit. "

"Place is beautiful and clean. Staffs were very helpful "

"Beautiful place with beautiful view "

"Very nice hotel and good service."

"The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic. "