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Reviews of Holiday Inn Shaoxing, an IHG Hotel

4 out of 5
Holiday Inn Shaoxing, an IHG Hotel
89 Fanli Road, Yucheng District, Shaoxing, Zhejiang

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 90 reviews" "
Rating 8 - Good. 44 out of 90 reviews" "
Rating 6 - Okay. 4 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

YiRong, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2023

6/10 Okay

Felix

Stayed 4 nights in Jun 2023

8/10 Good

STEVE

Business traveller, Travelled with partner
Liked: Staff & service
Nice & friendly staff but located at remote area.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Simo Shen on 25 Oct,2021
尊敬的【Anonymous】您好，非常感谢您对绍兴世茂假日酒店的支持与喜爱。您的好评是我们前行的动力，酒店将不断提高服务质量，带给您更多惊喜体验。希望在不久的将来欢迎您再次入住酒店，体验我们更优质的待客之道。绍兴世茂假日酒店总经理：Danthan Xu

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Tito, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, breakfast buffet or restaurant menus not focused for Western taste2
Stayed 2 nights in Nov 2018
Response from Mia on 27 Nov,2018
Dear guest, thank you so much for your nice comments for Holiday Inn Shaoxing.We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Hotel staff look forward to seeing you again.

8/10 Good

Shine, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was very good except they can use better toilet paper.
Stayed 2 nights in Oct 2018
Response from Mia on 26 Oct,2018
Dear guest, thank you so much for your review of Holiday Inn Shaoxing. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.

10/10 Excellent

Zee, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best value-for-price that I know of in China... (and do regularly travel to Cn and I've seen a lot of hotels...)
Stayed 2 nights in Sep 2018

10/10 Excellent

Y., Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Professional Staff
This hotel is very close to the Shimao shopping center - within 5 minutes walking distance. It's not far to Shaoxing North Railway Station, and taking a taxi costs about $6. The hotel's 7th floor is a nonsmoking floor which I prefer. Breakfast is decent, has both Chinese and Western varieties. The best part is the staff. They are friendly, helpful and efficient. The front desk gentleman Gary is super, quick and patient. Their shoehorn is well designed for elderly people. I was able to buy one for my in laws with the help of this gentleman.
Stayed 1 night in Jun 2018
Response from Mia on 11 Jul,2018
Dear guest, thank you so much for sharing your comments on our holiday Inn shaoxing. I am very glad to hear that you have enjoyed your stay with us.We look forward to your coming again and share more experience with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly good stay
The hotel is a bit dated. It’s needs some work to be refreshed. The location is good and staff are friendly and helpful.
Response from Mia on 25 Apr,2018
Thank you for your review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services . We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE
staffs were good, room was nice, exercise room was great.
Stayed 1 night in Jan 2018
Response from Mia on 24 Jan,2018
Thank you so much for your review of our Holiday Inn Shaoxing. We are pleased to hear that you like our rooms. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shaoxing home away from home
I have stayed at this hotel before and find it a great value. Very clean and comfortable with a great location and the breakfast buffet is very good.
Stayed 1 night in Jan 2018
Response from Mia on 25 Jan,2018
Thank you so much for your review of Holiday Inn Shaoxing. We are pleased to hear that you like our location and breakfast buffet. It's something our staff takes great pride in, so we value your feedback and share with our team. We hope you will visit us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western style hotel.
Very clean, quick checking in and out.

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Shaoxing
The room was comfortable with great location

10/10 Excellent

Lotus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & lively hotel with good breakfast variety!
Although I did not include breakfast when I reserved the hotel, I paid $10 for breakfast buffet and it includes variety of Chinese and western food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About the staff
The only thing is the staff don't speak english so is very difficult to communicate. And another concern is for two diferent times the restaurant charge me more money that the menu say .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable hotel
Nice hotel, staff were friendly but english at breakfast wasn't great. Our room was non smoking but still smelt of smoke. Really nice rooms though and very close to huge shopping centre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kwai Lan Genius, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Day
Comfortable and peaceful.

10/10 Excellent

Purav, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not disappointed
Very great hotel in Shaoxing area. Considering the brand value of "Holiday Inn", I choose the hotel. It is difficult to trust any chinese hotels. Good English Speaking staff all the way from receptionists, to room service, to concierge. Will surely visit here again

10/10 Excellent

Paolo, Hollywood, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in Shaoxing
The Holiday Inn in Shaoxing is a very good business hotel, very clean and well kept. I particularly enjoyed their breakfast with excellent variety of good breakfast items.

10/10 Excellent

YANG, Calgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
Very good experience! Check in very fast, large room. Also, it's easy to get a taxi , and there's a shopping mall(Shimao shopper center) nearby. Highly recommend！

8/10 Good

Peter, Trenton

Liked: Cleanliness, property conditions & facilities, room comfort
Decent breakfast, decent view
The room service staff was efficient, but unfriendly. The front desk staff was very friendly, but spoke poor English. The breakfast was great, but the bacon was too greasy. The bar service was great, but the drinks are overpriced.

8/10 Good

Ying, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Holiday Inn, Shaoxing
Stayed there for two nights and had two rooms booked. One of the rooms we had had problems with the air-conditioning. Though it was coming to winter, the temperature in the room was boiling and one of the hotel staff had to scout for a fan to be brought into the room. Managed to get the room changed for the second night. Was a good stay other than that.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

goo ma

Liked: Cleanliness, room comfort
Family Gathering
The superior twin room was clean, quiet, and in decent size. Will come back again.

8/10 Good

David, Shanghai, China

Liked: Cleanliness, property conditions & facilities
Well located, nice quality hotel in Shaoxing
Hotel well located, within 10 minute taxi ride of many of Shaoxing's most famous sites. Executive lounge appears not to be open yet, but hotel staff instead provides happy hour drinks and nice snack try in the lounge area. Excellent breakfast buffet. Concierge was especially helpful - arranging car, recommending interesting places to visit. Only complaint was heat in the room - Quite hot each night and thermostat (even when set to air conditioner and down to 16 degrees) never got room below 25.

8/10 Good

Shipra, Shaoxing China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty View & Convenient location
The Hotel is strategically located in the business district and this makes it the 1st choice automatically. Also as bonus the pretty view of a park & river on other side is welcome.

10/10 Excellent

Wasif Siddique, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern
Very elegant and comfortable! Modern setting excellent breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Miyamoto, Yokohama, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed Shaoxing.
I could walk around the city. Not near but not far away. I t is a new area and there are many modern buildings.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good enough for Holiday Inn in Shoaxing.
Everything was great. Great quiet, clean and new spacious room.Gym was simple, with a yoga room also. Breakfast was of good quality. The only area which the hotel has to improve dramatically is the staff. None of the staff, except for the Duty manager, spoke any English. Three nights in a row, i asked for morning wake up call, but didnt get a call. It my instinct to wake up on time, or else, i defintely would have been late for business meetings.

10/10 Excellent

Liang, Fairfax

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night only when we traveled to Shaoxing for tourism purpose. The hotel location is good , closer to restaurants and public transportation. The hotel room is large and is clean. The bed is not the best but ok. It has nice view facing a park and nearby high rise buildings. I like the area since it looks like commerical but it is relative quiet and clean. Breakfast has many selections. Staff are friendly, efficient and helpful. Per our request, they extend our check-out time without charging us additionally. I will consider staying here again, if I ever travel to Shaoxing in future.
Stayed 1 night in Apr 2024

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安い値段で、とても広い部屋、清潔で驚いた。飛行機が欠航し、チェックイン間に合わなくて日本から電話したが繋がらなかった。現地の中国の友人に電話かけてもらい説明してもらったから、スムーズに、２日目からチェックインできた。
Stayed 2 nights in Mar 2024

10/10 Excellent

Yu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好
Stayed 1 night in Jan 2024

6/10 Okay

HAIMIN

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

QIBIAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Fengyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体满意的住宿
酒店位置很好，规模也很大，服务总体满意，酒店二楼的餐厅供应绍兴当地食品，味道也很好。
Stayed 1 night in Mar 2019
Response from Shiga on 8 Apr,2019
尊敬的宾客，感谢您选择入住绍兴世茂假日酒店，并花费时间与我们分享您宝贵的入住体验。很高兴得知您对酒店地理位置和服务表示满意。今后酒店会在您的支持和鼓励下不断前行，希望能够有机会带给您更好居停体验。酒店全体员工期待您的再次光临！

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Best value-for-price
Good location but is a bit dated. The staffs are friendly and helpful.
Stayed 4 nights in Dec 2018

10/10 Excellent

Fengyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间很干净整洁，地理位置也不错，之后出差还会考虑再来
Stayed 1 night in Mar 2019
Response from Shiga on 8 Apr,2019
尊敬的宾客，感谢您选择下榻在绍兴世茂假日酒店。很高兴得知您对酒店的地理位置和客房设施表示满意。能够为您的商旅带来便利酒店感到十分荣幸。如果您有长期差旅的需求可以加入IHG集团的优悦会，成为会员即可享受房间升级等更多礼遇。酒店期待您的再次光临!

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, easy access to many different restaurants.
Stayed 1 night in Dec 2018
Response from Mia on 13 Dec,2018
Dear guest, thank you so much for your nice comments for Holiday Inn Shaoxing. I'm glad to know that you like the hotel's location and catering services. It's something our staff takes great pride in, so we value your feedback. The Le Cafe has launched a new winter special hot pot. Welcome to taste it. The hotel staff are looking forward to seeing you again.

10/10 Excellent

zhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅行
房间宽敞干净 国庆期间还送了小礼品非常贴心
Stayed 1 night in Sep 2018
Response from Mia on 26 Oct,2018
尊敬的宾客，您好，衷心感谢您选择绍兴世茂假日酒店。很高兴得知酒店客房给您留下了一个宽敞干净的印象，并对酒店为您提供的小礼物感到满意。酒店推出了小小赛车手亲子主题客房，欢迎爸爸妈妈带着宝贝来和小小熊布迷一起进行一场奇妙的飞车之旅。酒店全体员工期待与您的再次相遇。

8/10 Good

Chen

Liked: Staff & service, room comfort
位置佳 设施小旧 员工好
位置佳 设施小旧 员工服务号 性价比ok
Stayed 1 night in Aug 2018
Response from Mia on 25 Aug,2018
尊敬的宾客，感谢您选择下榻绍兴世茂假日酒店，很高兴得知您对酒店的地理位置和员工服务感到满意，您提出的关于酒店设施的建议会与相关部门进行反馈。酒店新升级了小小赛车手亲子主题套房，家长可以和宝贝在这里和小熊布迷一起来场丛林大冒险，还可体验惊险刺激的飞车大战，欢迎您前来入住，我们诚挚的期待您再次光临。

8/10 Good

Eric

房间有异味
Stayed 2 nights in Jul 2018
Response from Mia on 26 Oct,2018
尊敬的宾客，感谢您选择入住绍兴世茂假日酒店，并与我们一起分享您的居停体验。很抱歉此次的居停体验未能达到您的需求，酒店管理层十分重视您的反馈意见，酒店客房部将第一时间去调查客房异味的问题，并控制此现象，很抱歉为您带来了不便。再次感谢您的点评，诚挚的期待您再次光临。

4/10 Poor

Verified traveller

Hotel missed the morning call, luckily, I woke up on time
Stayed 1 night in Jun 2018
Response from Mia on 11 Jul,2018
Dear guest，thank you for your comments.Your feedback is extremely valuable to us. We use feedback to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.