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Reviews of Kentish Hills Retreat

3.5 out of 5
Kentish Hills Retreat
2 West Nook Road, Sheffield, TAS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 154 reviews" "
Rating 8 - Good. 47 out of 154 reviews" "
Rating 6 - Okay. 7 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 0 out of 154 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

GURMIT

Travelled with partner
Liked: Cleanliness, staff & service
Was disappointed on arrival as was told they had overbooked. We were moved to another hotel in the town. We were looking forward to staying at kentish hills retreat but were highly disappointed 😞 Wecwere moved to sheffield motor inn. There's no wifii connection in the room at all
Stayed 1 night in Mar 2024
Response from Deb on 27 Mar,2024
I'm sorry but due to new staff error, I tried to contact you to let you know i was having to move you to our sister hotel,

10/10 Excellent

Karen

Travelled with partner
At the edge of a quaint little Tasmanian village. Nice to walk up into town for dinner and some shopping. They also have alpacas on property if you want to check out some friendly livestock. The hostess (owner?) was quite helpful with recommendations and making changes so we could get a load of laundry done too.
Stayed 1 night in Feb 2024
Response from Deb on 20 Feb,2024
We are pleased you enjoyed your stay with us Regards Deb

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Deb on 20 Feb,2024
We are pleased you enjoyed your stay with us

8/10 Good

Norainee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from deb on 5 Jan,2024
We are pleased you enjoyed your stay with us

10/10 Excellent

Sf

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a nice stay in this accomodation.
Stayed 2 nights in Dec 2023
Response from deb on 5 Jan,2024
We are pleased you enjoyed your stay with us

8/10 Good

PATRICK G

Travelled with partner
Property was close to the town. Gentleman in office was very welcoming and helpful.
Stayed 2 nights in Oct 2023
Response from Deb on 23 Nov,2023
We Are pleased you enjoyed your stay

8/10 Good

Caryn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Friendly, helpful staff. Convenient to town.
Stayed 1 night in Oct 2023
Response from Deb on 23 Nov,2023
We are pleased you enjoyed your stay

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Well-appointed room, close to Sheffield shops, friendly and courteous staff.
Stayed 1 night in Sep 2023
Response from Deb on 23 Nov,2023
We are pleased you enjoyed your stay

10/10 Excellent

Sheona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed stay. Lovely homey feel to accommodation. Has Netflix, laundry facilities (2×$1 coins per wash and same again for dryer), and lovely garden.
Stayed 2 nights in Sep 2023
Response from Deb on 12 Oct,2023
We are pleased you enjoyed your stay with us

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Great dining recomendation
Stayed 1 night in Aug 2023
Response from deb on 22 Aug,2023
We are pleased you enjoyed your stay with us.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable country motel. Loved the grounds. Comfortable bed. Good shower and mini kitchen area. Spacious room. Great parking. Central location
Stayed 2 nights in Apr 2023
Response from Deb on 22 Jun,2023
We are pleased you enjoyed your stay with us

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of Mt Roland from Everywhere was awesome. Sheffield township friendly people
Stayed 2 nights in Feb 2023
Response from Regards Deb on 1 Mar,2023
We are pleased you enjoyed your stay with us

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers very friendly and helpful. Rooms were clean and useable.
Stayed 1 night in Jan 2023
Response from deb on 26 Jan,2023
We are pleased you enjoyed your stay with us

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners friendly and welcoming Alpacas for kids to feed Plenty of space for kids to run around
Response from deb on 26 Jan,2023
we are pleased you enjoyed your stay with us

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay in Sheffield
Response from deb on 26 Jan,2023
we are pleased you enjoyed your stay with us

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Response from deb on 23 Nov,2023
We are pleased you enjoyed your stay

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good value for a stopover on the way to Cradle Mountain.
Stayed 1 night in Dec 2022
Response from Deb on 6 Jan,2023
We are pleased you enjoyed your stay with us

10/10 Excellent

ZHIYU

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room with a lot of kitchenwares. The farm is beautiful and the staff is very friendly. Worth the money!
Response from Regards Deb on 3 Jan,2023
We are pleased you enjoyed your stay with us,We look forward to welcoming you back again

10/10 Excellent

Shitie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and close the town centre.
Stayed 1 night in Dec 2022
Response from Regards Deb on 3 Jan,2023
Pleased you enjoyed your stay with us

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2022
Response from deb on 13 Nov,2022
Hi Alison, we are pleased you enjoyed your stay with us Kind Regards Deb

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and pleasant accommodation in a beautiful location on the outer edge of Sheffield.
Response from Deb on 13 Nov,2022
Hi Martin, we are pleased you enjoyed your stay with us

6/10 Okay

Peter

Travelled with family
Kentish Hills Retreat is an Aging Motel
The room has a musky smell and the carpet signs of age and somewhat dirty looking even if the reception said it had beej cleaned. The room heater is very noisy too.
Stayed 2 nights in Oct 2022
Response from Regards Deb on 3 Nov,2022
Hi Peter, I'm sorry that you were not overly happy with your room, I did offer to move you but you decided to stay there, I will look into the heater noise,

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed seeing the alpacas even though due to the previous wet weather the route for a close-up was a bit boggy. Garden area well maintained. Room was comfortable and clean. Amenities good. Only stopped for 1 night. Great service and food at the pub. Nice walk around town seeing the murals. Tidy.
Stayed 1 night in Oct 2022
Response from Deb on 24 Oct,2022
Hi Marina, we are pleased you enjoyed your stay with us

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay after Midlands trip with snow all aroun
Clean & comfortable. Very Helpful host, great laundry we used 6 ($1 coins). Quiet all night, a little traffic in the morning. Bit cool to walk into town centre in August - but that's Tassie.
Stayed 1 night in Aug 2022
Response from Regards Deb on 24 Aug,2022
We are pleased you enjoyed your stay with us

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet location, amenities and room perfectly cleaned. Nice friendly service from staff.
Stayed 1 night in Aug 2022
Response from Regards Deb on 24 Aug,2022
We are pleased you enjoyed your stay with us

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from deb on 4 Aug,2022
We are please you enjoyed your stay with us

10/10 Excellent

Keryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures didn’t do this justice. A large family unit with a kitchenette in a quiet rural setting a shot walk from the town of Sheffield. It was so well located for exploring the area we booked a second night and stayed on.
Stayed 1 night in Jun 2022
Response from Regards Deb on 7 Jul,2022
We are pleased you enjoyed your stay with us, Hope to see you again

8/10 Good

Kara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get tv in bedroom to work otherwise was fine. Nice big rooms & had everything we needed.
Stayed 1 night in Apr 2022
Response from Regards Deb on 7 Jun,2022
We are pleased you enjoyed your stay with us, We are sorry about the tv in the bedroom.

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa suite, very clean and neat. Welcoming and friendly staff. Lovely area close to shops and cafes. Will definitely stay again. A good stop before heading to Cradle Mountain. Thank you!
Stayed 1 night in Apr 2022
Response from Regards Deb on 10 Apr,2022
Hi Cameron, we are so pleased you enjoyed your stay with us, hope to see you again

10/10 Excellent

janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Lovely clean quiet room. Well equipped. Close to town.
Stayed 2 nights in Jan 2022
Response from Deb on 12 Jan,2022
We are pleased you enjoyed your stay with us Janelle we look forward to you visiting again

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and spacious
Comfy and spacious convenient location to cradle mountain and the coastal towns.
Stayed 2 nights in Dec 2021
Response from Regards Deb on 4 Jan,2022
We are pleased you enjoyed your stay with us

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Lovely room. It was not cleaned on next day and ran out of toilet roll.
Stayed 2 nights in Nov 2021
Response from Regards Debbie on 28 Nov,2021
I apologize that your room wasn't serviced, not sure what happened please feel free to contact me

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position in beautiful countryside. Very helpful and friendly owners.
Stayed 1 night in Nov 2021
Response from Regards Deb on 28 Nov,2021
We are so pleased you enjoyed your stay with us

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice gardens. Great staff.
Stayed 2 nights in Nov 2021
Response from Deb on 9 Nov,2021
so pleased you enjoyed your stay with us

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was made ready with lights on and heater going
Stayed 1 night in Sep 2021
Response from Deb on 14 Sept,2021
Hi Stephen, we are pleased you enjoyed your stay, we were happy to make sure your room was warm due to the late arrival time, Hope to see you again

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Regards Deb on 4 Jul,2021
We are pleased you enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Deb on 25 May,2021
We are so pleased you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Set in beautiful gardens and a quiet location
Stayed 4 nights in Apr 2021
Response from Deb on 30 Apr,2021
We are so pleased you enjoyed your stay with us,

10/10 Excellent

wayne

Stayed 2 nights in Apr 2021
Response from Deb on 5 May,2021
So pleased you enjoyed your stay with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Hotel, Value for money
This is a very good and clean hotel for the price. It is nicely placed on the way to Cradle Mountain from Devonport. We saw all the stars and Milky Way at night
Stayed 1 night in Apr 2021
Response from Deb on 30 Apr,2021
So pleased you enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Our room was very spacious and we loved the light blanket instead of the usual heavy (and often too hot) doona. Plenty of towels too for the spa.
Stayed 1 night in Mar 2021
Response from Deb on 21 Mar,2021
We are so pleased you enjoyed your stay with us

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
good location, quiet and central to our travel needs
Stayed 2 nights in Mar 2021
Response from Deb on 10 Mar,2021
we are so pleased you enjoyed your stay with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Deb on 19 Mar,2021
We are so pleased you enjoyed your stay with us

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2021
Response from Deb on 19 Mar,2021
So sorry if there was a problem, id like it if you could call us & let us know

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Spacious grounds & parking, large unit, good facilities in mini kitchen. Sheffield close by.
Stayed 1 night in Feb 2021
Response from Deb on 16 Feb,2021
We are so pleased you enjoyed your stay with us, we hope to see you again

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the gardens and you could park directly out the front of your room
Stayed 1 night in Feb 2021
Response from Deb on 13 Feb,2021
We are so happy you enjoyed your stay with us, hope to see you again