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Comfort Inn

2.5 star property
Hotel in Shelby with free breakfast and 24-hour fitness centre

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Photo gallery for Comfort Inn

Coffee service
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard King Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
2012 E Marion St, Shelby, NC, 28150

What's nearby

  • Don Gibson Theater - 7 min drive - 7.4 km
  • Earl Scruggs Center - 7 min drive - 7.8 km
  • Atrium Health Cleveland - 8 min drive - 9.0 km
  • Shelby City Park - 9 min drive - 8.8 km
  • Catawba Two Kings Casino - 15 min drive - 17.6 km

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas International Airport (CLT) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Comfort Inn

Hotel in a shopping district, remodelled in 2019
At Comfort Inn, you can look forward to free continental breakfast, dry cleaning/laundry services and a fireplace in reception. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • An electric car charging station, express check-out and a front desk safe
  • Coffee/tea in reception, a vending machine and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 76 rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Similar properties

Lobby

Country Inn & Suites by Radisson, Shelby, NC

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 840 reviews
The price is S$155
includes taxes & fees
3 Jul - 4 Jul
Country Inn & Suites by Radisson, Shelby, NC

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Renovated entire property - May 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 5 June 2025 to 31 July 2025 (dates subject to change).
The following facilities or services will be unavailable from June 5 2025 to July 31 2025 (dates subject to change):
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

Does Comfort Inn have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool will be unavailable from June 5 2025 until July 31 2025 (dates subject to change).

Is Comfort Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn?

Self-parking is free at this property.

What time is check-in at Comfort Inn?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Inn located?

Situated in the historical district, this hotel is 2.2 mi (3.5 km) from Moss Lake and within 6 miles (10 km) of Don Gibson Theater and Cleveland County Arts Council. Olde Tyme Courtsquare Opry and Earl Scruggs Center are also within 6 miles (10 km).

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Comfort Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 630 reviews
Rating 8 - Good. 211 out of 630 reviews
Rating 6 - Okay. 62 out of 630 reviews
Rating 4 - Poor. 22 out of 630 reviews
Rating 2 - Terrible. 30 out of 630 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were booked at another hotel that turned out to be a real dive, and the staff here found us a room and let us check in early.
Stayed 2 nights in May 2025

8/10 Good

salana

Liked: Cleanliness, staff & service, amenities
Robin was great! She was the receptionist when I arrived. She was courteous and kind! The only thing that went weird was that an 18 wheeler drove through the building and we had to evacuate. Robin was amazing! She made sure everyone got out safely and that she made sure everyone was accounted for. Cudos for Robyn!
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great time ! Breakfast was great and staff was wonderful!
Stayed 1 night in Feb 2025

10/10 Excellent

Adler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

6/10 Okay

Dale

Disliked: Property conditions & facilities
The room was definitely overpriced
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at check in. Breakfast was good. Staff very friendly at each interaction. Definitely will stay again when in the area!
Stayed 1 night in Feb 2025

10/10 Excellent

Clayborne

Liked: Cleanliness, staff & service, property conditions & facilities
this is a great place to stay, there are a lot of workers in the area rebuilding after the disaster. the staff are extremely friendly and care about keeping the hotel clean. can highly recommend ahead of the more expensive options close by.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clerk let ua check in at 2pm even though check in didn't advertise until 3pm. She was super kind and friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and obvious improvements are being worked on. Beds were comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff person was polite and friendly. The room and breakfast area were clean. Breakfast, with scrambled eggs and meat, was average for this type of property. They never ran out of anything. Easy access from Highway. A good deal for the money.
Stayed 2 nights in Mar 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, clean, everything worked. Conveniently located. Will stay again. Allergy friendly for me which was a huge plus.
Stayed 2 nights in Jan 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Other than the facility showing its age. It was clean, the staff were very friendly and attentive, the area is convenient with food options close by and a shopping mall right next door. There is a grocery store near by as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
5 day stay, Very friendly and capable staff. Clean and well kept, typical yet well managed bfast room. Great coice for the money.
Stayed 5 nights in Dec 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, room comfort

Sleepless in Shelby

Our room and the hotel was clean, but definitely in need of updating. Furniture and carpets were worn. Typical breakfast offerings. We were on the first floor and it was very noisy. Staff was friendly.
Stayed 3 nights in Feb 2025

2/10 Terrible

Lydia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was nasty
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thr floor was under construction
Stayed 2 nights in Mar 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 1 night in Dec 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

BRIAN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had three rooms and non of them had Hot Water plus the walls are paper thin so you hear everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay we always stay here when we come to Shelby
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was excellent they even had grills and picnic benches.
Stayed 3 nights in Aug 2024