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Andaz Shenzhen Bay

Photo gallery for Andaz Shenzhen Bay

Front of property
Indoor spa tub
Deluxe Room, 1 King Bed, Bay View (Panoramic) | Premium bedding, free minibar, in-room safe, individually decorated
Deluxe Room, 1 King Bed, Bay View (Panoramic) | Premium bedding, free minibar, in-room safe, individually decorated
Studio, 1 King Bed, Bay View | Premium bedding, free minibar, in-room safe, individually decorated

Overview of Andaz Shenzhen Bay

Andaz Shenzhen Bay

4.5 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052

Explore the area

  • Popular LocationNanshan Museum7 min drive
  • Popular LocationShenzhen University12 min drive
  • Popular LocationWindow of the World14 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)38 min drive

Room options

About this area

Shenzhen

Located by the sea, Andaz Shenzhen Bay is in Nanshan neighbourhood and is connected to a shopping centre. Coco Park and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Coast and Window of the World. Shenzhenwan Science and Technology Ecological Garden and Sea World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Nanshan Museum - 7 min drive
  • Chinese Overseas City - 8 min drive
  • Yitian Holiday Plaza - 9 min drive
  • Shenzhen University - 12 min drive
  • Window of the World - 14 min drive

Getting around

  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Houhai Station - 20 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 38 min drive

About this property

Andaz Shenzhen Bay

4.5-star luxury hotel revitalised in 2020 and located in Nanshan
Consider a stay at Andaz Shenzhen Bay and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Bar 1919, the on-site restaurant. In addition to a fitness centre and conference space, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool with sunloungers and a lifeguard on site
  • Continental breakfast (surcharge), self-parking (surcharge) and a lift
  • Wedding services, a porter/bellboy and a 24-hour front desk
  • 9 meeting rooms, smoke-free property and concierge services
Room features
All 220 individually furnished rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Baby baths, children's dinnerware and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (CNY 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 288 for adults and CNY 288 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bar 1919
  • 五月花
  • 东室
  • 西室
  • 谧园

Things to do

  • Fitness centre
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • Conference space (10732 square feet)
  • Meeting rooms - 9

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Couples dining
  • Renovated entire property – December 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 583.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: CNY 288 for adults and CNY 288 for children (approximately)
  • Secured self-parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Andaz Shenzhen Bay Hotel
Andaz Shenzhen Bay SHENZHEN
Andaz Shenzhen Bay Hotel SHENZHEN

Frequently asked questions

Does Andaz Shenzhen Bay have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 3 Dec,2022, prices found for a 1-night stay for 2 adults at on 4 Dec,2022 start from S$383.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Shenzhen Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andaz Shenzhen Bay?

Self-parking is available for CNY 60 per day. Limited spots are available.

What time is check-in at Andaz Shenzhen Bay?

Check-in is from 2:00 PM - anytime.

What time is check-out at Andaz Shenzhen Bay?

Checkout is at noon.

Where is Andaz Shenzhen Bay located?

Located in Nanshan, this luxury hotel is 0.5 mi (0.8 km) from Happy Coast, and within 9 mi (15 km) of Window of the World and Coco Park. Shenzhen Convention and Exhibition Center and Huanggang Border Crossing are also within 12 mi (20 km). Houhai Station is 20 minutes by foot and Dengliang Station is 22 minutes.

Can I cancel my reservation for free at Andaz Shenzhen Bay and receive a full refund?

Yes, Andaz Shenzhen Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Andaz Shenzhen Bay cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 2 out of 6 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 0 out of 6 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 6 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 6 reviews" "
" "2 - Terrible 0%

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Good

Jiahui
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

oi fan
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Zheng
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错
Stayed 1 night in Mar 2021