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Andaz Shenzhen Bay

Photo gallery for Andaz Shenzhen Bay

Primary image
Indoor spa tub
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Overview of Andaz Shenzhen Bay

Andaz Shenzhen Bay

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052

Explore the area

  • Popular LocationTuen Mun Park23 min drive
  • Popular LocationGolden Beach28 min drive
  • Popular LocationTuen Mun Ferry Pier30 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)36 min drive

Choose dates to view prices

About this area

Shenzhen

Located by the sea, Andaz Shenzhen Bay is in Nanshan neighbourhood and is connected to a shopping centre. Coco Park and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Coast and Window of the World. Shenzhenwan Science and Technology Ecological Garden and Sea World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Window of the World - 12 min drive
  • Shenzhen University - 14 min drive
  • Tuen Mun Park - 23 min drive
  • Golden Beach - 28 min drive
  • Tuen Mun Ferry Pier - 30 min drive

Getting around

  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Houhai Station - 20 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 35 min drive

About this property

Andaz Shenzhen Bay

4.5-star luxury hotel connected to a shopping centre in Nanshan
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. All rooms are soundproofed and offer espresso makers and free newspapers. Conveniences include dining areas and sitting areas, and guests will appreciate thoughtful touches such as free minibar items and bathrobes. Housekeeping is available on request.
Andaz Shenzhen Bay offers 220 accommodations with free minibar items and laptop-compatible safes. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. LCD televisions come with premium digital channels and pay-per-view films.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (CNY 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 288 for adults and CNY 288 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Business services

  • Conference space (10732 square feet)
  • Meeting rooms - 9

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Couples dining
  • Renovated entire property โ€“ December 2020
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Bar 1919
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  • ่ฅฟๅฎค
  • ่ฐงๅ›ญ

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 583.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: CNY 288 for adults and CNY 288 for children (approximately)
  • Secured self-parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Andaz Shenzhen Bay Hotel
Andaz Shenzhen Bay SHENZHEN
Andaz Shenzhen Bay Hotel SHENZHEN

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 3 out of 5 reviews
5 - Excellent 60%
Rating 4 - Good. 2 out of 5 reviews
4 - Good 40%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

5/5 Excellent

Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๅพˆไธ้”™
Stayed 1 night in Mar 2021