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Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001

Explore the area

  • Popular LocationInternational Foreign Trade Center2 min walk
  • Popular LocationDongmen Pedestrian Street8 min walk
  • Popular LocationThe MixC Shopping Mall12 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)54 min drive

Room options

About this area

Shenzhen

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel is located in Luohu, a neighbourhood in Shenzhen, and is near a metro station. Dongmen Pedestrian Street and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Guests love the hotel's convenience for public transportation: Guomao Station is 5 minutes on foot and Laojie Station is 9 minutes.

What's nearby

  • International Foreign Trade Center - 2 min walk
  • Dongmen Pedestrian Street - 8 min walk
  • The MixC Shopping Mall - 12 min walk
  • Luohu Commercial City - 2 min drive
  • Shenzhen Museum - 3 min drive

Getting around

  • Shenzhen Station - 2 min drive
  • Guomao Station - 5 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

5-star luxury hotel located in Luohu
Consider a stay at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel and take advantage of a round-trip airport shuttle, a terrace and a coffee shop/cafe. Treat yourself to a body treatment, a facial or a body scrub at Yuan Spa, the on-site spa. The on-site restaurant, Fortune Court Chinese, features Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • Concierge services, multilingual staff and smoke-free property
  • Guest reviews give top marks for the proximity to public transport
Room features
All 312 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Guests reviews speak well of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • 42-inch TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and microwaves

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: CNY 170 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Brew House
  • Vienna Cafe

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (9257 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 170 per person (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 2 Dec,2022 start from S$104.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel located?

Located in Luohu, this luxury hotel is 0.4 mi (0.7 km) from Dongmen Pedestrian Street and 1.5 mi (2.5 km) from Huaqiangbei. Shenzhen Convention and Exhibition Center and Coco Park are also within 6 mi (10 km). Guomao Station is 5 minutes by foot and Laojie Station is 9 minutes.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 281 out of 605 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 252 out of 605 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 50 out of 605 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 12 out of 605 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 605 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8/10 Good

Verified traveller
Stayed 4 nights in Dec 2019

8/10 Good

KyawWinn
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not have unhappiness my stay.Every thing is smooth.
Stayed 3 nights in Dec 2019

8/10 Good

Lap
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for value!
Although it is an old hotel, but it is still in excellent condition.
Stayed 2 nights in Dec 2019

10/10 Excellent

suk yi Ivy
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Oscar Chi Bun
Stayed 1 night in Nov 2019

10/10 Excellent

Simon
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

David
Liked: Cleanliness, staff & service, room comfort
Good hotel
Location was good. Many food choices around the hotel. The old street is nearby too.
Stayed 2 nights in Sep 2019

8/10 Good

Herman
Liked: Cleanliness, staff & service, property conditions & facilities
Weird
All good, just they put me in a weird shape corner room for the cheapest room booked with Hotel.com. I have to pay 200 yuan extra to get an upgrade to regular room, otherwise all good
Stayed 1 night in Sep 2019

10/10 Excellent

Hsiao Lun
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Him Man
Liked: Cleanliness, staff & service, room comfort
Good to Stay
The check-in service is good. The room is big but a little bit old style. It is convenient local shopping centre and subway.
Stayed 1 night in Jul 2019