Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Lobby
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001

Explore the area

  • Popular LocationInternational Foreign Trade Center2 min walk
  • Popular LocationDongmen Pedestrian Street8 min walk
  • Popular LocationThe MixC Shopping Mall12 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)54 min drive

Choose dates to view prices

About this area

Shenzhen

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel is located in Luohu, a neighbourhood in Shenzhen, and is near a metro station. Dongmen Pedestrian Street and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Window of the World and Shenzhen Safari Park are not to be missed. Guests love the hotel's convenience for public transportation: Guomao Station is 5 minutes on foot and Laojie Station is 9 minutes.

What's nearby

  • International Foreign Trade Center - 2 min walk
  • Dongmen Pedestrian Street - 8 min walk
  • The MixC Shopping Mall - 12 min walk
  • Luohu Commercial City - 7 min drive
  • Shenzhen Museum - 8 min drive

Getting around

  • Shenzhen Station - 2 min drive
  • Guomao Station - 5 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 42 min drive

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Luxury Shenzhen hotel in Luohu, near Dongmen Pedestrian Street
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel offers 312 shared accommodations with air conditioning, DVD players and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Yuan Spa has 10 treatment rooms. Services include facials, body scrubs and body treatments.

The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“10:30 AM on weekdays and 6:30 AMโ€“11:00 AM on weekends: CNY 170 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Brew House
  • Vienna Cafe

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (9257 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 170 per person (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 233.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 17 Aug,2022, prices found for a 1-night stay for 2 adults at on 19 Aug,2022 start from S$122.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel located?

Located in Luohu, this luxury hotel is 0.4 mi (0.7 km) from Dongmen Pedestrian Street and 1.5 mi (2.5 km) from Huaqiangbei. Shenzhen Convention and Exhibition Center and Coco Park are also within 6 mi (10 km). Guomao Station is 5 minutes by foot and Laojie Station is 9 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 281 out of 604 reviews
5 - Excellent 47%
Rating 4 - Good. 251 out of 604 reviews
4 - Good 42%
Rating 3 - Okay. 50 out of 604 reviews
3 - Okay 8%
Rating 2 - Poor. 12 out of 604 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 604 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Stayed 4 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not have unhappiness my stay.Every thing is smooth.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for value!
Although it is an old hotel, but it is still in excellent condition.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Stayed 1 night in Nov 2019