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Crowne Plaza Shenzhen Futian, an IHG Hotel

Photo gallery for Crowne Plaza Shenzhen Futian, an IHG Hotel

Presidential Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
Exterior
Lobby sitting area
Fitness facility
Room amenity

Overview of Crowne Plaza Shenzhen Futian, an IHG Hotel

Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5 star property
Luxury hotel connected to the convention centre in Shenzhen with 3 restaurants
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

Explore the area

  • Popular LocationShenzhen City Hall18 min walk
  • Popular LocationShenzhen Civic Center18 min walk
  • Popular LocationShenzhen Lianhuashan Park19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)53 min drive

Room options

About this area

Shenzhen

Located in Futian neighbourhood, Crowne Plaza Shenzhen Futian, an IHG Hotel is connected to a railway/underground station. Travellers who have shopping on the agenda can visit Coco Park Shopping Center and Huaqiangbei, while those looking for another kind of activity may want to explore Shekou Ferry Terminal. Don't miss out on a visit to Window of the World. Make sure you get close to the area's animals with activities such as game drives and game viewing. Guests appreciate the hotel's convenience for public transportation: Shopping Park Station is 5 minutes on foot and Futian Station is 8 minutes.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • Coco Park Shopping Center - 17 min walk
  • Shenzhen City Hall - 18 min walk
  • Shenzhen Civic Center - 18 min walk
  • Shenzhen Lianhuashan Park - 19 min walk
  • Shenzhen Convention and Exhibition Center - 4 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 5 min drive
  • Shopping Park Station - 5 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 31 min drive

Restaurants

  • 海苑酒家 - 3 min walk
  • 子都概念川菜 - 2 min walk
  • 湘粉人家 - 4 min walk
  • 雅舍私房菜 - 3 min walk
  • 小辣椒 - 2 min walk

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5-star luxury hotel located in Futian
Located close to Coco Park Shopping Center and Shenzhen Convention and Exhibition Center, Crowne Plaza Shenzhen Futian, an IHG Hotel provides a free food/drink shopping service, shopping on site and a cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature dim sum and brunch. Aerobics classes and yoga classes are offered at the gym; Crowne Plaza Shenzhen Futian, an IHG Hotel also has a hair salon, dry cleaning/laundry services and a bar. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, tour/ticket information and concierge services
  • Guest reviews say good things about the proximity to public transport
Room features
All 391 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 173 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • MR Cafe
  • Carrianna Chinese Restaur
  • Nishimura Japanese Restau
  • Connect (Lobby Lounge)

Things to do

  • Aerobics classes
  • Fitness centre
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Shenzhen Futian, an IHG Hotel?

As of 9 Jun,2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian, an IHG Hotel on 23 Jun,2023 start from S$123.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Shenzhen Futian, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Checkout is at noon.

Does Crowne Plaza Shenzhen Futian, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian, an IHG Hotel located?

Located in Futian, this luxury hotel is 0.9 mi (1.4 km) from Coco Park Shopping Center, and within 3 mi (5 km) of Shenzhen Convention and Exhibition Center and Huaqiangbei. Window of the World and Shenzhen University are also within 9 mi (15 km). Shopping Park Station is 5 minutes by foot and Futian Station is 8 minutes.

Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews

Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 474 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 215 out of 474 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 55 out of 474 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 13 out of 474 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 6 out of 474 reviews" "
" "2 - Terrible 1%

8.5/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mario, Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the overall effort of the staff Did not like The executive lounge is not attended in the morning The 4th floor fitness and spa areas seem to belong to some other operation. The place was loud and the people not of the same category as the crowne plaza staff
Stayed 5 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

ChrisDev, Newport Beach, CA

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a corner room which was so small (kind of room connected to suite). Called downstairs and switched to new room. Mattress is so hard and old. Pillows feel like cement. Stayed at MP Quanzhou few days ago and was delightful. Would NEVER stay MP Shenzhen again. Pass!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

MICHAEL G.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Lil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in Futian CBD, near train station, restaurants which is very convenient.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising visit
Why I stay for he night is because I cannot go back to HK due to protest occurring and trains are shut down. The hotel overall is ok and the room is large. If I need to pick one thing I like, I would choose the size and staff are nice and fluent in 3 language: Cantonese, Mandarin and English To pick one thing I don’t like: the bar at top floor is closed due to security reason during Chinese National days
Stayed 1 night in Oct 2019