1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000
Guests rated this location 9.2/10 - Wonderful
Explore the area
The MixC Shopping Mall9 min walk
Huaqiangbei16 min walk
Dongmen Pedestrian Street19 min walk
Hong Kong (HKG-Hong Kong Intl.)59 min drive
Room options
About this area
Shenzhen
Located in Luohu neighbourhood, Grand Hyatt Shenzhen is connected to a shopping centre. The MixC Shopping Mall and Dongmen Pedestrian Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Coast and Window of the World. Shenzhen Museum and Fairy Lake Botanical Gardens are also worth visiting.
Located close to The MixC Shopping Mall and Luohu Port, Grand Hyatt Shenzhen provides a return airport shuttle, a shopping centre on site and a cafe. Indulge in a body scrub, hydrotherapy and Ayurvedic treatments at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature brunch and more. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, 2 bars and a business centre. Guests can connect to free in-room WiFi.
Additional perks include:
An outdoor pool
Free self-parking
Buffet breakfast (surcharge), free newspapers and luggage storage
Multilingual staff, wedding services and a lift
Guest reviews speak highly of the location
Room features
All 471 individually decorated rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
Bathrooms with separate baths/showers and hairdryers
40-inch LED TVs with cable channels
Wardrobes/cupboards, daily housekeeping and desks
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 per person
5 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service
Restaurants on site
China Lodge
Belle-Vue Grill
The Show Kitchen
Sugar Box
La Terrazza
Things to do
Designer shops
Fitness centre
Full-service spa
Outdoor pool
Shopping centre
Yoga classes
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Business services
Business centre
Conference space (29805 square feet)
Meeting rooms - 13
Spa
13 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 408 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 218 per person
Airport shuttle fee: CNY 700 per vehicle (one-way)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 408 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swimming caps while in the pool.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen
Frequently asked questions
Does Grand Hyatt Shenzhen have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at ?
As of 31 Mar,2023, prices found for a 1-night stay for 2 adults at on 1 Apr,2023 start from S$224.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Hyatt Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Shenzhen?
Self-parking is free at this property.
What time is check-in at Grand Hyatt Shenzhen?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Grand Hyatt Shenzhen?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Grand Hyatt Shenzhen provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 700 per vehicle applies.
Where is Grand Hyatt Shenzhen located?
Located in Luohu, this luxury hotel is within 1 mi (2 km) of The MixC Shopping Mall, Huaqiangbei and Dongmen Pedestrian Street. Luohu Port and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Ludancun Station is 6 minutes by foot and Grand Theater Station is 10 minutes.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
it's a great hotel, great location, at check-in, Laurie was excellent and front desk Desmond Assistant manager was very helpful when we left. Guest service was great when we asked for a firmer pillow and more water, respond was immediate! Highly recommended!