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Hilton Shenzhen Futian

Photo gallery for Hilton Shenzhen Futian

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
1 bedroom, down duvets, minibar, in-room safe

Overview of Hilton Shenzhen Futian

Hilton Shenzhen Futian

4.5 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000

Explore the area

  • Popular LocationShenzhen City Hall6 min walk
  • Popular LocationShenzhen Central Park14 min walk
  • Popular LocationHuaqiangbei14 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)58 min drive

Room options

About this area

Shenzhen

Located in Futian neighbourhood, Hilton Shenzhen Futian is connected to a shopping centre. Coco Park is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Valley and Window of the World. Shenzhen Museum and Happy Coast are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Gangxia Station is 10 minutes on foot and Gangxia North Station is 11 minutes.

What's nearby

  • Shenzhen City Hall - 6 min walk
  • Shenzhen Industrial Exhibition Hall - 8 min walk
  • Shenzhen Central Park - 14 min walk
  • Huaqiangbei - 14 min walk
  • Shenzhen Civic Center - 3 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Gangxia Station - 10 min walk
  • Hong Kong International Airport (HKG) - 58 min drive

About this property

Hilton Shenzhen Futian

4.5-star luxury hotel revitalised in 2017 and located in the heart of Futian
You can look forward to a corner/local shop, dry cleaning/laundry services and a bar at Hilton Shenzhen Futian. For some rest and relaxation, visit the sauna or the steam room. Enjoy international cuisine and more at the two on-site restaurants. Aerobics classes are offered at the 24-hour gym; the property also has a business centre and supervised childcare. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), luggage storage and a front desk safe
  • Laundry services, a TV in the lobby and tour/ticket information
  • Concierge services, free newspapers and a banquet hall
  • Guest reviews speak well of the breakfast and proximity to public transport
Room features
All 320 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as Laptop workspace and climate-controlled air conditioning. Guests reviews say good things about the size rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with separate baths/showers and hairdryers
  • 42-inch LCD TVs with cable channels
  • Cookware/dishes/utensils, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 182 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • MIS.U
  • LAN TING
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (25834 square feet)
  • Meeting rooms - 17

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

85% of travellers were happy with check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 385.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CNY 182 per person (approximately)
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Frequently asked questions

Does Hilton Shenzhen Futian have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 1 Oct,2022, prices found for a 1-night stay for 2 adults at on 2 Oct,2022 start from S$140.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Shenzhen Futian pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Shenzhen Futian?

Limited spots are available.

What time is check-in at Hilton Shenzhen Futian?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Shenzhen Futian?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton Shenzhen Futian located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Shenzhen Convention and Exhibition Center and Coco Park. Huanggang Border Crossing and Happy Valley are also within 9 mi (15 km). Gangxia Station is 10 minutes by foot and Gangxia North Station is 11 minutes.

Can I cancel my reservation for free at Hilton Shenzhen Futian and receive a full refund?

Yes, Hilton Shenzhen Futian offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Shenzhen Futian cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 149 out of 376 reviews
5 - Excellent 40%
Rating 4 - Good. 148 out of 376 reviews
4 - Good 39%
Rating 3 - Okay. 41 out of 376 reviews
3 - Okay 11%
Rating 2 - Poor. 22 out of 376 reviews
2 - Poor 6%
Rating 1 - Terrible. 16 out of 376 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5.0/5

Eco-friendliness

4/5 Good

Kwong
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Convenient location, close to MTR
Stayed 2 nights in Dec 2019

4/5 Good

Jeffrey
Stayed 1 night in Dec 2019

5/5 Excellent

Kwok Hang
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Amy E
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The Hilton futian is a beautiful hotel. The only complaint is very is a lot of construction in the area so it can be a bid loud. It’s very comfortable and staff were friendly. One other thing was I couldn’t understand why they kept running out of glassware in the executive lounge!
Stayed 1 night in Dec 2019

3/5 Okay

Stephen
Disliked: Staff & service, room comfort
I love the rain shower. The construction outside and the location are not up to my expectation.
Stayed 1 night in Dec 2019

4/5 Good

Yew Whuay
Travelled with family
Liked: Cleanliness, staff & service, room comfort
The comfort is fantastic. However, one of my rooms had a problematic sliding door which was unresolvable unless we moved out and the sink leaked during our stay. The latter was promptly repaired but it left a not-so-good feel of the stay.
Stayed 5 nights in Nov 2019

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service
The location Of the hotel on google map was wrong and I was misled that it is very near my office when in fact it was 30 min away. Pls make sure the google maps is accurate
Stayed 1 night in Dec 2019

3/5 Okay

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There is a major construction going on outside the hotel. Very confusing for drivers. Plus the noise day and night.
Stayed 2 nights in Nov 2019

4/5 Good

Nickolas
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Stayed 1 night in Nov 2019