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Overview of Hilton Shenzhen Futian

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Guest reviews

4.0/5 Very Good
373 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationShenzhen Civic Center18 min walk
Popular LocationShenzhen Convention and Exhibition Center19 min walk
Popular LocationCoco Park19 min walk
AirportHong Kong (HKG-Hong Kong Intl.)46 min drive

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  • King Guest Room

    4.3/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
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  • Twin Guest Room

    4.3/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
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  • King Deluxe Room

    4.1/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
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  • King Premier Room

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 3
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  • King, Executive Room, Business Lounge Access

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
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  • Executive Twin Room, Business Lounge Access

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
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  • King One-Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 75 sq m
    • City view
    • Sleeps 4
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  • King Deluxe One-Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 88 sq m
    • City view
    • Sleeps 4
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  • Premier Suite, 1 King Bed

    Room amenities

    • 103 sq m
    • City view
    • Sleeps 4
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  • Presidential Suite

    Room amenities

    • 250 sq m
    • City view
    • Sleeps 4
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  • Room, 2 Twin Beds, Accessible

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 2
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About this area

Shenzhen

Located in Futian neighbourhood, Hilton Shenzhen Futian is connected to a shopping centre. Coco Park is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Happy Valley. Shenzhen Safari Park and Shenzhen International Garden and Flower Expo Park are also worth visiting. Our guests appreciate the hotel's convenience for public transport: Gangxia North Station is 4 minutes by foot and Gangxia Station is 10 minutes.

Visit our Shenzhen travel guide
Map
Popular Location

What's nearby

  • Shenzhen Central Park - 14 min walk
  • Shenzhen Civic Center - 18 min walk
  • Shenzhen Convention and Exhibition Center - 19 min walk
  • Coco Park - 19 min walk
  • Huanggang Port - 3 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Gangxia North Station - 4 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 46 min drive

Restaurants

  • Where to eat
  • MIS.U – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • LAN TING – Restaurant offering Chinese cuisine. Open daily.
  • Lobby Lounge – Open daily.

About this property

Hilton Shenzhen Futian

4.5-star luxury hotel connected to the convention centre in Futian
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. All 320 rooms provide 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge). Guests will also find LCD TVs, minibars and separate bathtubs and showers.
Hilton Shenzhen Futian offers 320 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower and hairdryers.
This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (CNY 40 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 182 per person
2 restaurants
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Outdoor pool
Sauna
Steam room

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

17 meeting rooms
Business centre
Conference space (25834 square feet)

Outdoors

Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Separate bathtub and shower
Towels

Entertainment

42-inch LCD TV
TV/satellite channels
Films for purchase

Food and drink

Cookware/dishes/utensils
Free bottled water
Minibar

More

Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 385 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 182 per person (approximately)
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast and through room service.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at Hilton Shenzhen Futian and receive a full refund?
Yes, Hilton Shenzhen Futian offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Shenzhen Futian cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hilton Shenzhen Futian located?
Located in Futian, this luxury hotel is within 1 mi (2 km) of Shenzhen Convention and Exhibition Center and Coco Park. Huanggang Border Crossing and Window of the World are also within 9 mi (15 km). Gangxia North Station is only a 4-minute walk and Gangxia Station is 10 minutes.

Guest reviews

4.0
Very Good
5 - Excellent
147
4 - Good
147
3 - Okay
41
2 - Mediocre
22
1 - Poor
16
4.3
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Convenient location, close to MTR

Stayed 2 nights in Dec 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Comfortable stay

    The Hilton futian is a beautiful hotel. The only complaint is very is a lot of construction in the area so it can be a bid loud. It’s very comfortable and staff were friendly. One other thing was I couldn’t understand why they kept running out of glassware in the executive lounge!

    Stayed 1 night in Dec 2019

    3/5

    • Disliked: Staff & service, room comfort

    I love the rain shower. The construction outside and the location are not up to my expectation.

    Stayed 1 night in Dec 2019