Check COVID-19 restrictions.

Find out moreOpens in a new window

Hyatt Regency Shenzhen Airport

Photo gallery for Hyatt Regency Shenzhen Airport

Featured image
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout curtains
55-inch flat-screen TV with satellite channels

Overview of Hyatt Regency Shenzhen Airport

Hyatt Regency Shenzhen Airport

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Shenzhen Baoan International Airport, Bao'an District, Shenzhen, Guangdong, 518128

Explore the area

  • Popular LocationFuyong Ferry Terminal6 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)11 min drive
  • Popular LocationShenzhen Airport Golf Course11 min drive
  • Popular LocationLixinhu Garden13 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Shenzhen, Hyatt Regency Shenzhen Airport is in an area with great airport proximity. Fuyong Ferry Terminal and Shenzhen Airport Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lixinhu Garden and Zhongshan Park. Window of the World and Happy Coast are also worth visiting.

What's nearby

  • Fuyong Ferry Terminal - 6 min drive
  • Shenzhen Airport Golf Course - 11 min drive
  • Lixinhu Garden - 13 min drive
  • Phoenix Mountain - 15 min drive
  • Dragon King Temple - 18 min drive

Getting around

  • Hourui Station - 6 min drive
  • Shenzhen North Railway Station - 23 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 11 min drive

Restaurants

  • Where to eat
  • On-site dining venue โ€“ Serves light fare daily.
  • Xiangyue โ€“ Restaurant offering Chinese cuisine. Open daily.
  • Market Cafรฉ โ€“ Cafรฉ offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Fourth on-site dining venue โ€“ Open daily.

About this property

Hyatt Regency Shenzhen Airport

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. All 335 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy private spa tubs, and other standard amenities include minibars, electric kettles and flat-screen TVs.
Hyatt Regency Shenzhen Airport offers 335 forms of air-conditioned accommodation with private hot tubs and minibars. A pillow menu is available. 55-inch Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, FLO Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 148 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 148 per person (approximately)
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Hyatt Regency Shenzhen Airport Shenzhen
Shenzhen Hyatt Regency Shenzhen Airport Hotel
Hotel Hyatt Regency Shenzhen Airport
Hyatt Regency Shenzhen Airport Hotel
Hyatt Regency Shenzhen Airport Shenzhen
Hyatt Regency Hotel
Hyatt Regency
Hyatt Regency Shenzhen Airport
Hyatt Regency Shenzhen Airport Hotel
Hyatt Regency Shenzhen Airport Shenzhen
Hyatt Regency Shenzhen Airport Hotel Shenzhen

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 66 out of 97 reviews
5 - Excellent 68%
Rating 4 - Good. 25 out of 97 reviews
4 - Good 26%
Rating 3 - Okay. 0 out of 97 reviews
3 - Okay 0%
Rating 2 - Poor. 3 out of 97 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 97 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean location at Airport
I had an early flight from Baโ€™on Intl. Airport and the Hyatt Regency is the best choice for this situation. Iโ€™ve stayed at the neighboring Hyatt House and will choose the Regency in the future should I need quick, easy access to or from the Airport in the future.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received outstanding services from the hotel staff. My mom and I stayed two nights in Hyatt Regency Shenzhen Airport in September. The location is very convenient. You can easily walk from your terminal to the hotel. There is a mass transit station in the airport which can take you to the city. My mom needed wheelchair services. The hotel staff provided the services with kindness and patience. The restaurant inside the hotel is great too! The foods are delicious, are authentic Chinese foods, and are reasonably priced. I feel the food is better compared to other 5-star hotels. Great experience! Will stay again.
Stayed 1 night in Sep 2019

1/5 Terrible

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your bill
Hotel is amazing - huge room. They just overcharged me significantly and forced me to deal with hotels.com about the discrepancy for 30 minutes.
Stayed 1 night in Dec 2019