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Kempinski Hotel Shenzhen China

Photo gallery for Kempinski Hotel Shenzhen China

Exterior
Indoor pool
Indoor pool
In-room safe, individually decorated, desk, laptop workspace
Deluxe Suite | In-room safe, individually decorated, desk, laptop workspace

Overview of Kempinski Hotel Shenzhen China

Kempinski Hotel Shenzhen China

5.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054

Explore the area

  • Popular LocationXin'an Nantou Ancient City2 min drive
  • Popular LocationNanshan Museum3 min drive
  • Popular LocationShenzhen University4 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)34 min drive

Room options

About this area

Shenzhen

Located in Nanshan neighbourhood, Kempinski Hotel Shenzhen China is connected to a shopping centre. He Xiangning Art Museum and Ping Shan Tang Clan Gallery are cultural highlights, and some of the area's activities can be experienced at Shekou Ferry Terminal and Shenzhen Golf Club. Happy Coast and Shenzhenwan Science and Technology Ecological Garden are also worth visiting. Guests love the hotel's convenience for public transportation: Houhai Station is 4 minutes on foot.

What's nearby

  • Xin'an Nantou Ancient City - 2 min drive
  • Nanshan Museum - 3 min drive
  • Shenzhen University - 4 min drive
  • Yitian Holiday Plaza - 7 min drive
  • Window of the World - 15 min drive

Getting around

  • Houhai Station - 4 min walk
  • Hong Kong Lok Ma Chau Station - 11 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 34 min drive

About this property

Kempinski Hotel Shenzhen China

5-star luxury hotel located in Nanshan
Consider a stay at Kempinski Hotel Shenzhen China and take advantage of a round-trip airport shuttle, a hair salon and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Seasons Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on site and a bar.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • A lift, free newspapers and smoke-free property
  • Guest reviews say great things about the proximity to public transport
Room features
All 384 individually decorated rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews speak well of the quietness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • Smart TVs with cable channels
  • Lanais, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CNY 219.21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Seasons Restaurant
  • Hai Tao Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper

Entertainment

  • TV/satellite channels
  • Smart TV

Food and drink

  • Free bottled water

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Shared accommodations
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 219.21 per person (approximately)
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

Does Kempinski Hotel Shenzhen China have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 5 Dec,2022, prices found for a 1-night stay for 2 adults at on 17 Dec,2022 start from S$330.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Shenzhen China pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kempinski Hotel Shenzhen China?

Self-parking is free at this property.

What time is check-in at Kempinski Hotel Shenzhen China?

Check-in is from 2:00 PM - midnight.

What time is check-out at Kempinski Hotel Shenzhen China?

Checkout is at noon.

Does Kempinski Hotel Shenzhen China provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 750 per vehicle applies.

Where is Kempinski Hotel Shenzhen China located?

Located in Nanshan, this luxury hotel is within 1 mile (2 km) of Coastal City and Shenzhen Bay Sports Center. Shenzhen Bay and Shenzhen University are also within 2 miles (3 km). Houhai Station is only a 4-minute walk and Dengliang Station is 16 minutes.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 140 out of 330 reviews" "
" "5 - Excellent 42%
Rating 4 - Good. 118 out of 330 reviews" "
" "4 - Good 36%
Rating 3 - Okay. 45 out of 330 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 18 out of 330 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 9 out of 330 reviews" "
" "1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Puran Chand
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pleasant stay
Stayed 2 nights in May 2022

4/5 Good

HUI
Stayed 1 night in Nov 2020

1/5 Terrible

MENGJING
Stayed 1 night in Sep 2020

5/5 Excellent

Hung-Lieh
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Matthew
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Pallage Thushara
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Staff can speak English and happy to help.
Stayed 4 nights in Dec 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

4/5 Good

Amy
Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Stayed 4 nights in Nov 2019

4/5 Good

Victoria
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was very good Snow and Maxim were very nice thank you !
Stayed 2 nights in Oct 2019

5/5 Excellent

Fairfair, Hong Kong
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.
Stayed 1 night in Nov 2019