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Kempinski Hotel Shenzhen China

Photo gallery for Kempinski Hotel Shenzhen China

Lobby
Indoor pool
Exterior
Deluxe Room, 1 King Bed (Executive) | In-room safe, individually decorated, desk, laptop workspace
Breakfast, lunch and dinner served

Overview of Kempinski Hotel Shenzhen China

Kempinski Hotel Shenzhen China

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with free parking
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054

Explore the area

  • Popular LocationCoastal City9 min walk
  • Popular LocationShenzhen University16 min walk
  • Popular LocationNanshan Museum3 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)31 min drive

Room options

About this area

Shenzhen

Located in Nanshan neighbourhood, Kempinski Hotel Shenzhen China is connected to a shopping centre. Shenzhen Soil and Water Conservation Park and Hong Kong Wetland Park reflect the area's natural beauty and area attractions include Happy Coast and Shenzhenwan Science and Technology Ecological Garden. Window of the World and Sea World are also worth visiting. Guests love the hotel's convenience for public transportation: Houhai Station is 4 minutes on foot.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • Coastal City - 9 min walk
  • Shenzhen University - 16 min walk
  • Nanshan Museum - 3 min drive
  • Zhongshan Park - 5 min drive
  • Shenzhen Bay Port - 6 min drive

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 31 min drive

Restaurants

  • 日本料理味彩梦厨房 - 15 min walk
  • 胡哥烤肥牛 - 12 min walk
  • 鸟剑居酒屋 - 12 min walk
  • So Cafe - 10 min walk
  • Bar ZERO - 13 min walk

About this property

Kempinski Hotel Shenzhen China

5-star luxury hotel located in Nanshan
Take advantage of a hair salon, dry cleaning/laundry services and car hire on site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Seasons Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, massage treatment rooms and a porter/bellboy
  • Guest reviews say great things about the proximity to public transport
Room features
All 384 individually decorated rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews speak well of the quiet rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • Smart TVs with cable channels
  • Lanais, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CNY 219.21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Seasons Restaurant
  • Hai Tao Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper

Entertainment

  • TV/satellite channels
  • Smart TV

Food and drink

  • Free bottled water

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

Does Kempinski Hotel Shenzhen China have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Kempinski Hotel Shenzhen China?

As of 9 Jun,2023, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on 11 Jun,2023 start from S$175.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Shenzhen China pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kempinski Hotel Shenzhen China?

Self-parking is free at this property.

What time is check-in at Kempinski Hotel Shenzhen China?

Check-in is from 2:00 PM - midnight.

What time is check-out at Kempinski Hotel Shenzhen China?

Checkout is at noon.

Does Kempinski Hotel Shenzhen China provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 750 per vehicle applies.

Where is Kempinski Hotel Shenzhen China located?

Located in Nanshan, this luxury hotel is within 1 mile (2 km) of Coastal City, Shenzhen University and MixC Shopping Mall. Shenzhen Bay Sports Center and Xin'an Nantou Ancient City are also within 1 mile (2 km). Houhai Station is only a 4-minute walk and Nanshan Book Mall Station is 16 minutes.

Kempinski Hotel Shenzhen China Reviews

Kempinski Hotel Shenzhen China Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 332 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 120 out of 332 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 43 out of 332 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 18 out of 332 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 9 out of 332 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Puran Chand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pleasant stay
Stayed 2 nights in May 2022

8/10 Good

HUI

Stayed 1 night in Nov 2020

2/10 Terrible

MENGJING

Stayed 1 night in Sep 2020

10/10 Excellent

Hung-Lieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Pallage Thushara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Staff can speak English and happy to help.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Stayed 4 nights in Nov 2019

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was very good Snow and Maxim were very nice thank you !
Stayed 2 nights in Oct 2019

10/10 Excellent

Fairfair, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.
Stayed 1 night in Nov 2019