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Kempinski Hotel Shenzhen China

Photo gallery for Kempinski Hotel Shenzhen China

Featured image
Indoor pool
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

Overview of Kempinski Hotel Shenzhen China

Kempinski Hotel Shenzhen China

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054

Explore the area

  • Popular LocationShenzhen University4 min drive
  • Popular LocationXin'an Nantou Ancient City4 min drive
  • Popular LocationZhongshan Park7 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)19 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Nanshan neighbourhood, Kempinski Hotel Shenzhen China is connected to a shopping centre. He Xiangning Art Museum and Shenzhen Concert Hall are cultural highlights, and some of the area's activities can be experienced at Shekou Ferry Terminal and Shenzhen Golf Club. Happy Coast and Shenzhenwan Science and Technology Ecological Garden are also worth visiting. Guests love the hotel's convenience for public transportation: Houhai Station is 5 minutes on foot.

What's nearby

  • Shenzhen University - 4 min drive
  • Xin'an Nantou Ancient City - 4 min drive
  • Window of the World - 6 min drive
  • Yitian Holiday Plaza - 7 min drive
  • Zhongshan Park - 7 min drive

Getting around

  • Houhai Station - 5 min walk
  • Hong Kong Lok Ma Chau Station - 11 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 19 min drive

Restaurants

  • Where to eat
  • Seasons Restaurant โ€“ Serves breakfast, lunch and dinner.
  • Hai Tao Restaurant โ€“ Serves lunch and dinner.

About this property

Kempinski Hotel Shenzhen China

Luxury hotel connected to a shopping centre in Shenzhen with free parking
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. All 384 shared rooms provide free WiFi, free wired Internet and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find lanais and TVs.
Kempinski Hotel Shenzhen China offers 384 forms of shared accommodation with air conditioning, minibars and a safe. Rooms open to lanais. Each accommodation is individually decorated. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and hairdryers. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CNY 219.21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • German
  • Russian

Business services

  • Business centre
  • A meeting room

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Shared accommodations
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 219.21 per person (approximately)
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 139 out of 328 reviews
5 - Excellent 42%
Rating 4 - Good. 118 out of 328 reviews
4 - Good 36%
Rating 3 - Okay. 44 out of 328 reviews
3 - Okay 13%
Rating 2 - Poor. 18 out of 328 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 328 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Nov 2020

1/5 Terrible

Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Staff can speak English and happy to help.
Stayed 4 nights in Dec 2019