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Kempinski Hotel Shenzhen China

5.0 star property
Luxury hotel connected to a shopping centre in Nanshan with free parking

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Kempinski Hotel Shenzhen China

Lobby
Indoor pool
Exterior
Premium bedding, down duvets, in-room safe, individually decorated
Breakfast, lunch and dinner served

Reviews

8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Basic Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Executive Suite, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Superior Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Single Beds, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Basic Room, 2 Single Beds, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
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Restaurant
9.2 out of 10, Wonderful, (95)
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includes taxes & fees
4 Aug - 5 Aug
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About the area

Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Coastal City - 9 min walk
  • Shenzhen University - 16 min walk
  • Window of the World - 6 min drive
  • Shenzhen Bay Port - 6 min drive
  • Happy Valley - 7 min drive

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • ‪日本料理味彩梦厨房 - ‬15 min walk
  • ‪鲁粤轩 - ‬9 min walk
  • ‪小西南餐厅 - ‬18 min walk
  • ‪Teabank - ‬8 min walk
  • ‪So Cafe - ‬10 min walk

About this property

Kempinski Hotel Shenzhen China

Luxury eco-certified hotel located in Nanshan
You can look forward to a hair salon, dry cleaning/laundry services and car hire on-site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. The on-site restaurant, Seasons Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, coffee/tea in reception and luggage storage
Room features
All 383 individually decorated rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 50-inch Smart TVs with cable channels
  • Lanais, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 219.21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hai Tao Restaurant
  • Seasons Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

Outdoor space

  • Lanai

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

Does Kempinski Hotel Shenzhen China have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Kempinski Hotel Shenzhen China?

As of 27 Jul,2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on 4 Aug,2024 start from S$148.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Shenzhen China pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kempinski Hotel Shenzhen China?

Self-parking is free at this property.

What time is check-in at Kempinski Hotel Shenzhen China?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Kempinski Hotel Shenzhen China?

Checkout is at noon.

Does Kempinski Hotel Shenzhen China provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 750 per vehicle applies.

Where is Kempinski Hotel Shenzhen China located?

Located in Nanshan, this luxury hotel is within 1 mile (2 km) of Coastal City, Shenzhen University and MixC Shopping Mall. Shenzhen Bay Sports Center and Xin'an Nantou Ancient City are also within 1 mile (2 km). Houhai Station is only a 4-minute walk and Nanshan Book Mall Station is 16 minutes.

Kempinski Hotel Shenzhen China Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 159 out of 366 reviews" "
Rating 8 - Good. 133 out of 366 reviews" "
Rating 6 - Okay. 46 out of 366 reviews" "
Rating 4 - Poor. 18 out of 366 reviews" "
Rating 2 - Terrible. 10 out of 366 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place for the dollar is hard to beat in Shenzhen.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stayed 1 night in Jul 2024

10/10 Excellent

Liying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, right next to shopping centre. Staff are very friendly
Stayed 2 nights in Jul 2024

8/10 Good

Wenfeng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stayed 4 nights in May 2024

6/10 Okay

lijia

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best evening buffet in Shenzhen, from my view. I know many may not agree.
Stayed 2 nights in Mar 2024

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

8/10 Good

Yong

Stayed 2 nights in Apr 2024

8/10 Good

Yan

Stayed 1 night in Mar 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Puran Chand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pleasant stay
Stayed 2 nights in May 2022

8/10 Good

HUI

Stayed 1 night in Nov 2020

2/10 Terrible

MENGJING

Stayed 1 night in Sep 2020

10/10 Excellent

Hung-Lieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Pallage Thushara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Staff can speak English and happy to help.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Stayed 4 nights in Nov 2019

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was very good Snow and Maxim were very nice thank you !
Stayed 2 nights in Oct 2019

10/10 Excellent

Fairfair, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.
Stayed 1 night in Nov 2019

10/10 Excellent

Saki

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was filthy, I had mold in the room and de
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. We have stayed for 4 nights . The room is big , service was good.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
No WiFi; staff, no English
WiFi didn’t work. For someone on a business trip, that was very disappointing. Food was mediocre. Staff barely spoke English, which was fine but they could at least smile instead of walking away.
Stayed 4 nights in Oct 2019

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2019