Located in Futian neighbourhood, Mandarin Oriental Shenzhen is connected to a railway/underground station. Huaqiangbei and Dongmen Pedestrian Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Looking to enjoy an event or a game while in town? See what's happening at Shenzhen Noble Merchant Golf Club or Shenzhen Bay Sports Center.
Located close to Huaqiangbei, Mandarin Oriental Shenzhen provides a shopping centre on site, a cafe and dry cleaning/laundry services. Indulge in a massage at The Spa at Mandarin Oriental Shenzhen, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Chinese cuisine and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 bars and a gym.
Additional perks include:
An indoor pool
Free self-parking
Self-service breakfast (surcharge), a reception hall and wedding services
Concierge services, smoke-free property and 10 meeting rooms
Room features
All 178 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Designer toiletries, separate baths/showers and hairdryers
55-inch flat-screen TVs with digital channels
Housekeeping, electrical adapters/chargers and phones
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Free secured self-parking on site
Food and drink
Self-service breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 308 for adults and CNY 154 for children
5 restaurants and 1 coffee shop/cafe
2 bars/lounges
Restaurants on site
The Bay
TAPAS 77
RIN
OPUS 388
M.O. Bar
Things to do
Fitness centre
Full-service spa
Indoor pool
Shopping centre
Family friendly
Indoor pool
Laundry facilities
Conveniences
Banquet hall
Lift
Front-desk safe
Reception hall
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Porter
Turndown service
Wedding services
Business services
Meeting rooms - 10
Spa
7 treatment rooms
Massages
Massage/treatment rooms
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for self-service breakfast: CNY 308 for adults and CNY 154 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Alipay
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Mandarin Oriental Shenzhen Hotel
Mandarin Oriental Shenzhen Shenzhen
Mandarin Oriental Shenzhen Hotel Shenzhen
Frequently asked questions
Does Mandarin Oriental Shenzhen have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at ?
As of 28 Jan,2023, prices found for a 1-night stay for 2 adults at on 8 Feb,2023 start from S$585.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mandarin Oriental Shenzhen?
Self-parking is free at this property.
What time is check-in at Mandarin Oriental Shenzhen?
Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.
What time is check-out at Mandarin Oriental Shenzhen?
Checkout is at noon.
Where is Mandarin Oriental Shenzhen located?
Located in Futian, this luxury hotel is 1.1 mi (1.8 km) from Huaqiangbei, and within 12 mi (20 km) of Dongmen Pedestrian Street and Window of the World. Shenzhen University is 12.3 mi (19.8 km) away. Lianhuacun Station is 20 minutes by foot and Huaxin Station is 21 minutes.
Can I cancel my reservation for free at Mandarin Oriental Shenzhen and receive a full refund?
Yes, Mandarin Oriental Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Shenzhen cancellation policy on our site for more details about any exclusions or requirements.
