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Novotel Shenzhen Watergate

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Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board
Free minibar, in-room safe, desk, iron/ironing board
Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board
Free minibar, in-room safe, desk, iron/ironing board

Overview of Novotel Shenzhen Watergate

UNESCO Sustainable Travel Pledge

Novotel Shenzhen Watergate

4.0 star property

3.9/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031

Explore the area

  • Popular LocationShenzhen Museum3 min walk
  • Popular LocationHuaqiangbei6 min walk
  • Popular LocationShun Hing Square14 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)57 min drive

Room options

About this area


Near a metro station, Novotel Shenzhen Watergate is in Futian, a neighbourhood in Shenzhen with great shopping. Shenzhen Golf Club and Hong Kong Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Shenzhen Museum and Fairy Lake Botanical Gardens. Happy Coast and Splendid China Folk Village are also worth visiting.

What's nearby

  • Shenzhen Museum - 3 min walk
  • Huaqiangbei - 6 min walk
  • Shun Hing Square - 14 min walk
  • International Foreign Trade Center - 2 min drive
  • The MixC Shopping Mall - 2 min drive

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 25 min drive

About this property

Novotel Shenzhen Watergate

4-star eco-friendly hotel located in Futian
Consider a stay at Novotel Shenzhen Watergate and take advantage of dry cleaning/laundry services, a bar and a fitness centre. Be sure to enjoy a meal at Pin Fang, the on-site buffet restaurant. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and meeting rooms
  • Smoke-free property, tour/ticket information and luggage storage
  • Guest reviews give top marks for the proximity to shopping
Room features
All 142 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews speak well of the overall comfort, size rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Designer toiletries, bidets and hairdryers
  • LED TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: CNY 108 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)


  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels


  • iPod dock
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge


  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 2:00 PM - 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 108 per person (approximately)
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

Is Novotel Shenzhen Watergate pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 16 Dec,2022 start from S$84.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Shenzhen Watergate?

Self-parking is free at this property.

What time is check-in at Novotel Shenzhen Watergate?

Check-in is from 2:00 PM - 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Shenzhen Watergate?

Checkout is at noon.

Where is Novotel Shenzhen Watergate located?

Located in Futian, this eco-friendly hotel is within a 10-minute walk of Shenzhen Museum, Huaqiangbei, and Shenzhen Grand Theater. Shun Hing Square and Shenzhen Central Park are also within 1 mile (2 km). Science Museum Station is 6 minutes by foot and Grand Theater Station is 6 minutes.

Can I cancel my reservation for free at Novotel Shenzhen Watergate and receive a full refund?

Yes, Novotel Shenzhen Watergate offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Shenzhen Watergate cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 154 out of 581 reviews" "
" "5 - Excellent 27%
Rating 4 - Good. 294 out of 581 reviews" "
" "4 - Good 51%
Rating 3 - Okay. 84 out of 581 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 33 out of 581 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 16 out of 581 reviews" "
" "1 - Terrible 3%




Staff & service




Property conditions & facilities



3/5 Okay

Travelled with family and small children
Liked: Staff & service
Nice staff, good location, but the property has been there for many many years and the amenities & facilities don't look that clean.
Stayed 1 night in Sep 2021

2/5 Poor

yim hung
Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is the worst I ever had! Donโ€™t know how can they rate 4 stars! Staffs are not helpful at all
Stayed 4 nights in Dec 2020

4/5 Good

Dean, Edmonton
Travelled with family, Travelled with partner
Liked: Cleanliness
The hotel has a good location near Hongling metro station and Grand Theater Metro Station. There is a mall nearby and the room is very comfy. We didn't like the smoky smell in the hallways/elevators and that the pool was closed in July 2020.
Stayed 3 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2019

5/5 Excellent

Verified traveller
Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the hotel, the location (near Grand Theater and Shenzhen Museum), the friendly staff and the delicious breakfast buffet. My only qualm was some cigarette odor in non-smoking room.
Stayed 1 night in Nov 2019

4/5 Good

Michael, Singapore
Liked: Cleanliness, staff & service
Near 2 mrt stations as well as bus stations. Near banks as well. Swimming pool under repair.
Stayed 2 nights in Nov 2019

5/5 Excellent

Mary, Canada
Travelled with partner
Liked: Cleanliness, staff & service
Close to MTR, shopping mall and variety of restaurants.
Stayed 14 nights in Oct 2019