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Park Hyatt Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to the convention centre, steps from Coco Park Shopping Center

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Photo gallery for Park Hyatt Shenzhen

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Indoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool umbrellas
Minibar, in-room safe, individually decorated, individually furnished
Lobby
Minibar, in-room safe, individually decorated, individually furnished
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Free WiFi
The current price is S$374
includes taxes & fees
10 Jul - 11 Jul

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2 Twin Beds with City View

Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed Deluxe

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View Deluxe

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 48 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds with Skyline View

Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with Skyline View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed with City View

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

View from room

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 110 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Suite King

View from room

Park Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 81 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Park Suite with Skyline View

View from room

Park Suite with Skyline View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 82 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033

What's nearby

  • Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
  • Coco Park Shopping Center - 1 min drive - 0.0 km
  • Huanggang Border Crossing - 2 min drive - 2.5 km
  • Huaqiangbei - 4 min drive - 4.1 km
  • Window of the World - 8 min drive - 8.6 km

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Convention and Exhibition Center Station - 6 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 30 min drive

Restaurants

  • ‪肯德基 - ‬11 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪超级牛扒 - ‬11 min walk
  • ‪吴记老锅底麻辣火锅 - ‬12 min walk
  • ‪拾味馆 - ‬11 min walk

About this property

Park Hyatt Shenzhen

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Park Hyatt Shenzhen provides concerts and live shows, a shopping centre on-site and dry cleaning/laundry services. Treat yourself to a body scrub, a body treatment or a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Yoga classes are offered at the 24-hour gym; the property also has 2 bars, conference space and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a sauna.
You'll also enjoy the following perks during your stay:
  • An indoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and massage treatment rooms
  • Multilingual staff, concierge services and a 24-hour front desk
Room features
All 195 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 268 per person
  • 2 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Garden Pavilion
  • Glass House
  • Living Room
  • The Attic

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 48 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 268 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Park Hyatt Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Park Hyatt Shenzhen?

As of 9 Jul, 2025, prices found for a 1-night stay for 2 adults at Park Hyatt Shenzhen on 10 Jul, 2025 start from S$374.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Shenzhen?

Self-parking is free at this property.

What time is check-in at Park Hyatt Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Park Hyatt Shenzhen?

Checkout is at noon.

Where is Park Hyatt Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is 6 minutes by foot and Fumin Station is 13 minutes.

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Park Hyatt Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 82 reviews
Rating 8 - Good. 8 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Rooms were clean. Staff was extremely friendly and helpful.
Stayed 5 nights in Jun 2025

10/10

This was an amazing hotel to stay at. Service and breakfast was excellent.
Stayed 1 night in Feb 2025

10/10

Everything arrangement from the staff is prefect
Stayed 1 night in Mar 2025

10/10

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
Stayed 3 nights in Oct 2024

10/10

Awesome concierge desk, very attentive
Stayed 1 night in Aug 2024

10/10

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Stayed 2 nights in Dec 2024

10/10

Very good experience in Park Hyatt. Room are spacious and nicely decorated. The service is really good, staff is very caring and speak perfect English. Location is good and the view amazing. Definitely one of the best hotel in Shenzhen.
Stayed 2 nights in Mar 2024

10/10

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Stayed 4 nights in Apr 2024

10/10

The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Stayed 5 nights in May 2023

10/10

It’s new, nice contemporary decoration. Too good food.
Stayed 2 nights in Dec 2023

10/10

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Stayed 1 night in Apr 2024

10/10

Very good
Stayed 1 night in Dec 2023

10/10

Really hope that there will be a subway linking to the railway system to the hotel so that we won't get wet just like this few days.
Stayed 1 night in Jul 2023

8/10

The bed size of the twin bed is small compare with other hotel WiFi not strong enough Air -con is not strong. Quite hot during at night
Stayed 1 night in Jun 2024

4/10

1. Double confirm my room request, but finally just did 30% on it, such as extra pillow and early check in(12pm). 2. Removed some usual benefits to the customer, such as complimentary minibar and sweet dessert. 3. No tissue paper in living room. 4. Poor value for money because of the above experience.
Stayed 1 night in Dec 2024

10/10

Love the service, experience, and cleanliness of the hotel. Absolutely outstanding. The staff was very polite and pleasant. The room was very tidy and spacious. The overall setting of the room is perfect, have the toilet being separated from the shower room is a plus. Have stayed in other hotels in Shenzhen. However, this is one of the best I've stayed and would absolutely go back again. :)
Stayed 1 night in Oct 2023

2/10

I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again .
Stayed 1 night in Mar 2025

2/10

Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Stayed 2 nights in Oct 2023

10/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

8/10

酒店整體裝潢有格調，簡約時尚，非常滿意！房間寬敞美觀，十分舒適。酒店職員態度殷勤有禮，貼心處理顧客所需。可惜沒有到酒店餐廳用膳，期待下次入住再體驗！
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Service are excellent
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Nov 2024