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Park Hyatt Shenzhen

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Exterior
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
1 King Bed with City View | Minibar, in-room safe, individually decorated, individually furnished
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview of Park Hyatt Shenzhen

Park Hyatt Shenzhen

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033

Explore the area

  • Popular LocationShenzhen Convention and Exhibition Center12 min walk
  • Popular LocationShenzhen City Hall14 min walk
  • Popular LocationShenzhen Civic Center2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)52 min drive

Room options

About this area

Shenzhen

Located in Futian neighbourhood, Park Hyatt Shenzhen is connected to a railway/underground station. Coco Park Shopping Center and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • Coco Park Shopping Center - 4 min walk
  • Shenzhen Convention and Exhibition Center - 12 min walk
  • Shenzhen City Hall - 14 min walk
  • Shenzhen Civic Center - 2 min drive
  • Huanggang Border Crossing - 3 min drive

Getting around

  • Shenzhen Convention and Exhibition Center Station - 2 min walk
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 29 min drive

Restaurants

  • 利寶閣 - 2 min walk
  • 京都和食屋 - 1 min walk
  • Glass Hammer Brewing Co - 3 min walk
  • 有米茶餐厅 - 4 min walk
  • 半路店江西米粉 - 2 min walk

About this property

Park Hyatt Shenzhen

5-star luxury hotel located in Futian
Located close to Coco Park Shopping Center and Shenzhen Convention and Exhibition Center, Park Hyatt Shenzhen provides concerts and live shows, a terrace and a shopping centre on site. Treat yourself to a body scrub, a body treatment or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mediterranean cuisine and al fresco dining. Yoga classes are offered at the gym; the property also has a cafe, dry cleaning/laundry services and a bar. In addition to conference space and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and multilingual staff
  • Smoke-free property, a 24-hour front desk and karaoke
Room features
All 195 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/cupboards, electric kettles and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 308 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Glass House
  • Living Room
  • Garden Pavilion
  • The Attic

Things to do

  • Concerts/live shows
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (16146 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 583 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 308 per person
  • Rollaway bed fee: CNY 583 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Park Hyatt Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Park Hyatt Shenzhen?

As of 30 May,2023, prices found for a 1-night stay for 2 adults at Park Hyatt Shenzhen on 1 Jun,2023 start from S$446.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Shenzhen?

Self-parking is free at this property.

What time is check-in at Park Hyatt Shenzhen?

Check-in is from 3:00 PM - midnight.

What time is check-out at Park Hyatt Shenzhen?

Checkout is at noon.

Where is Park Hyatt Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is only a 2-minute walk and Futian Station is 10 minutes.

Park Hyatt Shenzhen Reviews

Park Hyatt Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 22 reviews" "
" "10 - Excellent 91%
Rating 8 - Good. 0 out of 22 reviews" "
" "8 - Good 0%
Rating 6 - Okay. 1 out of 22 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 0 out of 22 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 22 reviews" "
" "2 - Terrible 5%

9.6/10

Cleanliness

9.3/10

Staff & service

10.0/10

Amenities

9.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jingyi

Stayed 1 night in Nov 2022

10/10 Excellent

Xing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and outstanding hotel in the heart of Shenzhen
Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
Stayed 5 nights in Jan 2020

10/10 Excellent

Kit Yung Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet away from the bustle of China
incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
Stayed 4 nights in Dec 2019

10/10 Excellent

Hyung Geun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Vittoria A.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
1st of all hotels.com indicates breakfast for 2, registration fest told us there was no breakfast included...then when I showed them my reservation she said “no only for 1”. Spent and house on hotel.com chat trying to figure it out useless. Next we headed to the elevator which randomly open on wrong follow and would no go up to our floor. Headed back down to lobby as was escorted up by manager. If that wasn’t bad enough...I ordered room service salt and pepper grinders were empty... $28 for scrambled eggs... Finally, I go to take a bath and it clearly had not been cleaned from prior guest... expensive earrings along with hair left behind. They told my colleague that I was not going to happy regardless and knew I would write a bad review... my colleagues room had a welcome note address to someone else! If in Shenzhen stay at the Regis!!! This is were I will go back on future visits ... BTW this in my 5th 3 week trip to C
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great service. The staff are very knowledgable and professional.
Stayed 1 night in Oct 2019

10/10 Excellent

Hoi Yue Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Overall very high quality as you can expect from a Park Hyatt hotel, but it is the breakfast which surprised us. Location is right next to Coco Park. I think this should be the best hotel in Shenzhen. Highly recommend!
Stayed 1 night in Feb 2023

10/10 Excellent

JING YAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this park hyatt very good location and it’s super new
Stayed 2 nights in Apr 2020