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Sentosa Hotel Shenzhen Feicui Branch

Photo gallery for Sentosa Hotel Shenzhen Feicui Branch

Front of property
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
View from room

Overview of Sentosa Hotel Shenzhen Feicui Branch

Sentosa Hotel Shenzhen Feicui Branch

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Tiansha Emerald Garden, No. 1 Jinji Rd, Nanshan District, Shenzhen, Guangdong, 518052

Explore the area

  • Popular LocationNanshan Museum13 min walk
  • Popular LocationNanshan Flower Park16 min walk
  • Popular LocationShenzhen University8 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)25 min drive

Room options

About this area

Shenzhen

Located in Nanshan neighbourhood, Sentosa Hotel Shenzhen Feicui Branch is connected to a shopping centre. Xin'an Nantou Ancient City and Ping Shan Tang Clan Gallery are local landmarks, and the area's natural beauty can be seen at Hong Kong Wetland Park and Tai Lam Country Park. Looking to enjoy an event or a game while in town? See what's happening at Shenzhen Bay Sports Center or Shenzhen Noble Merchant Golf Club.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • Nanshan Museum - 13 min walk
  • Nanshan Flower Park - 16 min walk
  • Zhongshan Park - 20 min walk
  • Shenzhen University - 8 min drive
  • Window of the World - 13 min drive

Getting around

  • Taoyuan Station - 8 min walk
  • Hong Kong Lok Ma Chau Station - 14 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 25 min drive

Restaurants

  • 味乐韩国料理 - 13 min walk
  • 四方小館 - 14 min walk
  • Starbucks - 20 min walk
  • Starbucks - 3 min drive
  • 巴粮坊 - 3 min drive

About this property

Sentosa Hotel Shenzhen Feicui Branch

4-star hotel located in Nanshan
You can look forward to a marina, a corner/local shop and a cafe at Sentosa Hotel Shenzhen Feicui Branch. Treat yourself to a massage or a manicure/pedicure at the on-site spa. Enjoy Chinese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), an outdoor tennis court and limo/town car service
  • Express check-out, multilingual staff and concierge services
Room features
All 222 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (CNY 15 per night)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CNY 80 per person
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Sentosa Restaurant
  • Jincui Palace

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (97 square feet of space)
  • Meeting rooms

Outdoors

  • Marina on site

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - 10:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 24 November 2022 to 31 January 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 80 per person (approximately)
  • Extended parking fee: CNY 15 per night
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sentosa Feicui Branch
Sentosa Hotel Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Shenzhen Feicui Branch
Sentosa Hotel Shenzhen Feicui Branch Hotel
Sentosa Hotel Shenzhen Feicui Branch Shenzhen
Sentosa Hotel Shenzhen Feicui Branch Hotel Shenzhen

Frequently asked questions

Does Sentosa Hotel Shenzhen Feicui Branch have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Sentosa Hotel Shenzhen Feicui Branch pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sentosa Hotel Shenzhen Feicui Branch?

Self-parking is free at this property.

What time is check-in at Sentosa Hotel Shenzhen Feicui Branch?

Check-in is from 2 PM - 10:00 PM.

What time is check-out at Sentosa Hotel Shenzhen Feicui Branch?

Checkout is at noon.

Where is Sentosa Hotel Shenzhen Feicui Branch located?

Located in Nanshan, this spa hotel is within a 15-minute walk of Xin'an Nantou Ancient City and Nanshan Museum. Nanshan Flower Park and Zhongshan Park are also within 1 mile (2 km). Taoyuan Station is 8 minutes by foot and Daxin Station is 10 minutes.

Can I cancel my reservation for free at Sentosa Hotel Shenzhen Feicui Branch and receive a full refund?

Yes, Sentosa Hotel Shenzhen Feicui Branch offers free cancellation on select room rates, because flexibility matters! Please refer to Sentosa Hotel Shenzhen Feicui Branch cancellation policy on our site for more details about any exclusions or requirements.

Sentosa Hotel Shenzhen Feicui Branch Reviews

Sentosa Hotel Shenzhen Feicui Branch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 119 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 71 out of 119 reviews" "
" "8 - Good 60%
Rating 6 - Okay. 13 out of 119 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 1 out of 119 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 119 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Once I finally made it (as the various maps did not have it in the correct location), all went well. Friendly greeting. Much help, including being guided to the room. Very clean. For a first in a hotel with carpeting, no notable carpet stains! I opted for the least expensive room, as the size and design was exactly the same as the next price up, and had a lovely view of the building next door. (I'm thinking that's the difference - not a real issue for me.) Being a transition time of year for temperature, the cooling air was not on and it was a bit stuffy (even with fan on) until into the night. Mattress was not hard, but was still quite firm. My refrigerator didn't work well, but we came up with a solution to keep items chilled until I needed them. Plenty of space. Bathroom was a nice size. Breakfast buffet has great variety and a pleasant atmosphere. Not that far from a subway station, also.
Stayed 3 nights in Feb 2021

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

8/10 Good

PJP, Tokyo

Liked: Cleanliness, room comfort
Convenient hotel for business
This is a good hotel if you are doing business in the Nanshan area of Shenzhen. Access from the airport via taxi is easy - less than 30 minutes without traffic. It is within 5 minutes' walk of Taoyuan Station on subway line 1. It is on a quiet street. There are numerous restaurants around the corner from the hotel. The hotel has everything you need, but has nothing particularly exciting: there is a western and a Chinese restaurant, but no bar.
Stayed 5 nights in Oct 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
I
No shuttle to airport. Concierge charge 400 yuan to Shenzhen airport for 2 due to large luggage which I thought was excessive. No breakfast included.
Stayed 4 nights in Jul 2017

8/10 Good

maidan, silicon valley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with Singaporean colors
the hotel is very nice, the hotel staff is great, the breakfast is very good. the colors used the decoration (purple) make me a little depressed but this could be my personal problem. there was some noise, like a pump working, coming from the wall at night which interfered with my sleep.

8/10 Good

Jan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern hotel, close to the metro station
This is a modern business hotel. The checking-in was fast and the staff spoke good English. Room had strong chemical odor upon entering on the day of arrival; no problem after that. It was hot in Shenzhen at the time of my visit (June/July) but the AC system was good. The breakfast was excellent with many western and Chinese choices. Only one English station on TV.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
New hotel in a new district and rather hard to find. A/C did not work too efficiently in room but was OK. Breakfast was Chinese-style with little or no western food.

10/10 Excellent

Carmelo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Great hotel, Convenient location, nice staff and good food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not available so upgraded free of charge. Friendly and very helpful staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and very helpful