Located in Luohu neighbourhood, Shangri-La Shenzhen is connected to a shopping centre. Dongmen Pedestrian Street and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Travelling with kids? Don't miss Window of the World. Guests appreciate the hotel's convenience for public transportation: Guomao Station is 11 minutes on foot.
Located close to Dongmen Pedestrian Street and Huaqiangbei, Shangri-La Shenzhen provides a return airport shuttle, a poolside bar and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature happy hour and more. Free in-room WiFi is available to all guests, along with a cafe and a garden.
Other perks at this hotel include:
An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and express check-out
Wedding services, a banquet hall and express check-in
Guest reviews speak well of the proximity to public transport
Room features
All 522 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
Deep-soaking baths, free toiletries and hairdryers
40-inch LED TVs with satellite channels
Fridges, coffee/tea makers and daily housekeeping
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 161 for adults and CNY 161 for children
4 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Restaurants on site
Coffee Garden
Shang Palace
Champs Bar and Grill
360 Bar and Restaurant
Lobby Lounge
Things to do
Arcade/games room
Children's pool
Fitness centre
Lifeguards on site
Outdoor pool
Sauna
Shopping
Steam room
Family friendly
Arcade/games room
Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Spa
19 treatment rooms
Massages
Massage/treatment rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
Airport shuttle fee: CNY 600 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen
Frequently asked questions
Does Shangri-La Shenzhen have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Shangri-La Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Shenzhen?
Self-parking is free at this property.
What time is check-in at Shangri-La Shenzhen?
Check-in is from 2:00 PM - noon. After-hours check-in is not available.
What time is check-out at Shangri-La Shenzhen?
Checkout is at noon.
Does Shangri-La Shenzhen provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.
Where is Shangri-La Shenzhen located?
This family-friendly Shenzhen hotel is located in the business district, within 2 mi (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 11 minutes by foot and Shenzhen Station is 14 minutes.
Can I cancel my reservation for free at Shangri-La Shenzhen and receive a full refund?
Yes, Shangri-La Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Shenzhen cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 369 out of 1000 reviews" "
10 - Excellent
369
" "10 - Excellent 37%
Rating 8 - Good. 453 out of 1000 reviews" "
8 - Good
453
" "8 - Good 45%
Rating 6 - Okay. 105 out of 1000 reviews" "
6 - Okay
105
" "6 - Okay 11%
Rating 4 - Poor. 52 out of 1000 reviews" "
4 - Poor
52
" "4 - Poor 5%
Rating 2 - Terrible. 21 out of 1000 reviews" "
2 - Terrible
21
" "2 - Terrible 2%
8.4/10
Cleanliness
8.4/10
Staff & service
8.1/10
Amenities
7.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Verified traveller
Business traveller
5 Jul,2021
The property itself is fine, but I am disappointed with the service provided by the Expedia agent, the agent was not helpful, i had to pay 2 extra nights that I didn't need to stay.
Verified traveller
Stayed 7 nights in Jun 2021
8/10 Good
Verified traveller
Business traveller
5 Apr,2021
Liked: Cleanliness, staff & service
Relatively old hotel
The hotel is relatively old therefore if you fancy new hotels please book the ones in Futian or Nanshan districts
Great time unable to travel out of Chine this year, we decided to spend Christmas at the Shangri la. Jeanne in check in upgraded our room, got us a discount on the Christmas Buffet, rooms were quite. The breakfast was great. Everyone there treated us well.
Thomas
Stayed 2 nights in Dec 2020
8/10 Good
Andrey
Travelled with family
25 Dec,2020
ld hotel
The hotel looks very old, as if it was built in the 90s. The room ceilings are very low. The breakfast was fine, though.