Shangri-La Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Luohu with 4 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Shangri-La Shenzhen

Photo gallery for Shangri-La Shenzhen

Minibar, in-room safe, desk, blackout curtains
Poolside bar
Garden
Bar (on property)
4 restaurants, breakfast served

Overview of Shangri-La Shenzhen

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
The price is S$137
Price available on 01/04/2024

Check out the area

Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Popular Location港城茶馆1 min walk
  • Popular LocationThe MixC Shopping Mall8 min walk
  • Popular LocationShenzhen Convention and Exhibition Center Station16 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)40 min drive
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Room options

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
10 bedrooms
Deep-soaking bath
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

Horizon Club, Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Bathrobes
Designer toiletries
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

Horizon Club, Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Bathrobes
Designer toiletries
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

About the area

Shenzhen

Located in Luohu neighbourhood, Shangri-La Shenzhen is connected to a shopping centre. Dongmen Pedestrian Street and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Travelling with kids? Don't miss Window of the World.

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Luohu Commercial City - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

Restaurants

  • 麥當勞 - 3 min drive
  • 大良毋米粥 - 1 min drive
  • 利苑酒家 - 18 min walk
  • 意合园 - 4 min walk
  • 叙杯mortea - 4 min drive

About this property

Shangri-La Shenzhen

Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on-site and mini golf. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature happy hour and more. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and ATM/banking services
Room features
All 522 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 40-inch LED TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM–10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 32 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Shenzhen?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 1 Apr,2024 start from S$136.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Shenzhen?

Self-parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Checkout is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 2 mi (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 15 minutes by foot and Shenzhen Station is 12 minutes.

Shangri-La Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 375 out of 1002 reviews" "
Rating 8 - Good. 446 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tai, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice property with easy access to Luhao border crossing. The area is a bit old for Shenzhen standards but the property was kept nicely
Stayed 1 night in Mar 2024

10/10 Excellent

Landi

Stayed 1 night in Feb 2024

8/10 Good

Yee Lau Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Jinhuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

TITAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Shangari la hotel is by far the worst I have stayed. The carpets are dirty and the ceilings are low. There are hundreds of taxis blocking the entrance of the hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Cesar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms needs an upgrade

4/10 Poor

Cesar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and bathroom needs upgrades

2/10 Terrible

TITAN

Disliked: Cleanliness, staff & service, amenities
Most Shangri-La hotels are very nice. This particilar hotel is ancient. It is old, loud and the staff are not very competent.
Stayed 1 night in Dec 2023

8/10 Good

Kim Lan

Stayed 4 nights in Dec 2023

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, clean, nice people and convenient for shopping.
Stayed 1 night in Oct 2023