Shenzhen Kaili Hotel

3.5 star property
Hotel with a full-service spa, near Dongmen Pedestrian Street

Choose dates to view prices

Shenzhen Kaili Hotel blends city energy with comfort. Guests can enjoy spa massages, restaurant meals, and in-room WiFi. Business travelers value the conference facilities, and the concierge assists with nearby attractions like Luohu Port and Huaqiangbei.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Spa
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry
The current price is S$62
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Down duvet
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Down duvet
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Down duvet
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Fashion Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Down duvet
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2

Comfy 2-bed Room

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2

Deluxe Suite

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2

Parent-child Room

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 3

Discount Room

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2

Deluxe Triple Room

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 3

Classic Queen Room

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2

Classic 2-bed Room

Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2

Standard Room (Warm Room )

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Down duvet
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
HDTV
Pillow menu
Renovated in 2016
Down duvet
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 11 min walk - 1.0 km
  • The MixC Shopping Mall - 17 min walk - 1.5 km
  • Luohu Port - 20 min walk - 1.7 km
  • Huaqiangbei - 4 min drive - 4.1 km
  • Huanggang Border Crossing - 8 min drive - 8.3 km

Getting around

  • Xiangxicun Station - 7 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 39 min drive

Restaurants

  • ‪Chiu Chow Garden Restaurant - ‬2 min walk
  • ‪Yang's Dumpling 小杨生煎 - ‬4 min walk
  • ‪四季椰林椰子鸡 - ‬3 min walk
  • ‪楊記隆府 - ‬3 min walk
  • Heytea(金光華店)

About this property

Shenzhen Kaili Hotel

Hotel remodelled in 2016 and located near Dongmen Pedestrian Street
Located close to Luohu Port and Huaqiangbei, Shenzhen Kaili Hotel provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant, Kaili Cafe, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre and a steam room.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and a front desk safe
  • Multilingual staff, 1 meeting room and a lift
Room features
All 137 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Renovated entire property - August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CNY 38 for adults and from CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Frequently asked questions

Is Shenzhen Kaili Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shenzhen Kaili Hotel?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Shenzhen Kaili Hotel on 5 Dec, 2025 start from S$61.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shenzhen Kaili Hotel?

Self-parking is free at this property.

What time is check-in at Shenzhen Kaili Hotel?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at Shenzhen Kaili Hotel?

Checkout is at noon.

Where is Shenzhen Kaili Hotel located?

Located in Luohu, this spa hotel is 0.6 mi (1 km) from Dongmen Pedestrian Street, and within 3 mi (5 km) of Luohu Port and Huaqiangbei. Shenzhen Convention and Exhibition Center and Huanggang Border Crossing are also within 6 mi (10 km). Xiangxicun Station is 7 minutes by foot and Wenjin Station is 10 minutes.

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Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 450 reviews
Rating 8 - Good. 241 out of 450 reviews
Rating 6 - Okay. 81 out of 450 reviews
Rating 4 - Poor. 20 out of 450 reviews
Rating 2 - Terrible. 5 out of 450 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hon Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

helpful front desk staff

very nice and helpful front desk staff
Stayed 6 nights in Aug 2023

10/10 Excellent

Bai Lu

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024

6/10 Okay

RAFAEL OLIVET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025

4/10 Poor

WJ

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

8/10 Good

WAI KWOK BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice service and room clean
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Liked: Amenities
convient
Stayed 10 nights in May 2025

8/10 Good

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025

8/10 Good

mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Ying Leung

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025

8/10 Good

Linda

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025

8/10 Good

Anthony

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024

6/10 Okay

Katsumi

周辺は、日本料理店もあって便利でした。
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

清潔感に難あり

便利な場所にあり、サービスも悪くなかったが、部屋がタバコ臭かった。
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

HONG LIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024

10/10 Excellent

Man Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便

房間有點舊,但夠三個人住。 但周圍附近好多餐廳好方便,行去東門町都好近,
Stayed 1 night in Mar 2024

8/10 Good

Wendel

Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024

8/10 Good

Keith

Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024

4/10 Poor

Cheuk Ho

Disliked: Cleanliness, amenities, property conditions & facilities
有蟑螂,好恐怖。
Stayed 1 night in Feb 2024

2/10 Terrible

ghrairi

Disliked: Cleanliness, staff & service, property conditions & facilities
Je n’est pas apprécié le séjour
Stayed 2 nights in Dec 2023

10/10 Excellent

YIN YUK

Liked: Cleanliness, property conditions & facilities, room comfort

方便企理

方便,企理
Stayed 1 night in Oct 2023