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Sheraton Shenzhen Futian Hotel
5.0 star property

Luxury hotel connected to the convention centre in Futian with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sheraton Shenzhen Futian Hotel

Photo gallery for Sheraton Shenzhen Futian Hotel

Reception
Indoor pool
2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served

Overview of Sheraton Shenzhen Futian Hotel

8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
  • Popular LocationCoco Park Shopping Center8 min walk
  • Popular LocationShenzhen Convention and Exhibition Center16 min walk
  • Popular LocationHuanggang Border Crossing4 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)33 min drive
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Room options

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Studio Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
2 bedrooms
Blackout curtains
Premium bedding
Rainfall showerhead
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Shenzhen

Located in Futian neighbourhood, Sheraton Shenzhen Futian Hotel is connected to a shopping centre. Shenzhen Concert Hall and Guan Shanyue Art Museum are cultural highlights, and some of the area's activities can be experienced at Shenzhen Golf Club and Huanggang Port. Coco Park Shopping Center and Shenzhen Civic Center are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Coco Park Shopping Center - 8 min walk
  • Shenzhen City Hall - 10 min walk
  • Shenzhen Convention and Exhibition Center - 16 min walk
  • Shenzhen Civic Center - 17 min walk
  • Huanggang Border Crossing - 4 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • Kyoku日本料理 - 4 min walk
  • 豫园上海饭庄 - 4 min walk
  • 利寶閣 - 5 min walk
  • 同发顺猪肚鸡 - 8 min walk
  • 星米年糕火锅 - 5 min walk

About this property

Sheraton Shenzhen Futian Hotel

Luxury hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Shenzhen City Hall, Sheraton Shenzhen Futian Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a porter/bellboy and multilingual staff
Room features
All 290 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: CNY 218 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Afterwards 迩逅吧
  • The Exchange 怡聚轩自助餐厅

Things to do

  • 24-hour gym
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 86,111 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 24 floors
  • Ballroom
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 7 2023 to April 30 2024 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 218 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:30 PM
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Does Sheraton Shenzhen Futian Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:30 PM. One of the swimming pools will be unavailable from December 7 2023 until April 30 2024 (dates subject to change).

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on 28 Apr,2024 start from S$174.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Shenzhen Futian Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shenzhen Futian Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Shenzhen Futian Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sheraton Shenzhen Futian Hotel?

Checkout is at noon.

Where is Sheraton Shenzhen Futian Hotel located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen City Hall. Shenzhen Convention and Exhibition Center and Shenzhen Civic Center are also within 1 mi (2 km). Shenzhen Convention and Exhibition Center Station is only a 3-minute walk and Futian Station is 8 minutes.

Sheraton Shenzhen Futian Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 438 reviews" "
Rating 8 - Good. 159 out of 438 reviews" "
Rating 6 - Okay. 57 out of 438 reviews" "
Rating 4 - Poor. 20 out of 438 reviews" "
Rating 2 - Terrible. 11 out of 438 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.
Stayed 2 nights in Jan 2024

4/10 Poor

Daryl

Stayed 1 night in Jan 2024

10/10 Excellent

Iulian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
Stayed 8 nights in Jul 2023

10/10 Excellent

JIANRU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023

10/10 Excellent

JIANRU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023

10/10 Excellent

lik keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Big, clean, spacious hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Maged

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Chui Yee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice service
Stayed 3 nights in Jul 2022