Check COVID-19 restrictions.

Find out more

Sheraton Shenzhen Futian Hotel

Photo gallery for Sheraton Shenzhen Futian Hotel

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Shenzhen Futian Hotel

Sheraton Shenzhen Futian Hotel

5.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048

Explore the area

  • Popular LocationShenzhen City Hall12 min walk
  • Popular LocationShenzhen Convention and Exhibition Center14 min walk
  • Popular LocationShenzhen Civic Center17 min walk
  • AirportShenzhen (SZX-Shenzhen Intl.)22 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Futian neighbourhood, Sheraton Shenzhen Futian Hotel is connected to a shopping centre. Shenzhen Concert Hall and Guan Shanyue Art Museum are cultural highlights, and some of the area's activities can be experienced at Shenzhen Golf Club and Huanggang Port. Happy Coast and Shenzhen Museum are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's convenience for public transportation: Shenzhen Convention and Exhibition Center Station is 3 minutes on foot and Futian Station is 8 minutes.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • Coco Park - 8 min walk
  • Shenzhen City Hall - 12 min walk
  • Shenzhen Convention and Exhibition Center - 14 min walk
  • Shenzhen Civic Center - 17 min walk
  • Shenzhen Concert Hall - 17 min walk

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive

About this property

Sheraton Shenzhen Futian Hotel

Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. All 290 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.
Sheraton Shenzhen Futian Hotel offers 290 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 218 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Russian

Business services

  • Business centre
  • Conference space (86112 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • Mezzo Italian Restaurant
  • The Exchange Restaurant
  • Afterwards Lobby Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

  • View

    Four Points by Sheraton Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.1 out of 5 Very good (See all 472 reviews)
  • View

    JW Marriott Hotel Shenzhen Bao'an

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.3 out of 5 Excellent (See all 185 reviews)
  • View

    Shenzhen Marriott Hotel Nanshan

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.6 out of 5 Wonderful (See all 150 reviews)
  • View

    The Ritz-Carlton, Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.7 out of 5 Exceptional (See all 312 reviews)
  • View

    The Westin Shenzhen Nanshan

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.2 out of 5 Very good (See all 177 reviews)
  • View

    Sheraton Shenzhen Nanshan

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.5 out of 5 Wonderful (See all 33 reviews)
  • View

    Courtyard by Marriott Shenzhen Bay

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.5 out of 5 Wonderful (See all 25 reviews)
  • View

    JW Marriott Hotel Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.3 out of 5 Excellent (See all 324 reviews)
  • View

    Grand Hyatt Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.5 out of 5 Wonderful (See all 368 reviews)
  • View
    VIP Access

    The Venice Hotel Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.2 out of 5 Very good (See all 380 reviews)
  • View

    Renaissance Shenzhen Luohu Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    3.8 out of 5 Good (See all 366 reviews)
  • View
    VIP Access

    Four Seasons Hotel Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.6 out of 5 Wonderful (See all 379 reviews)
  • View
    VIP Access

    The Langham, Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.7 out of 5 Exceptional (See all 395 reviews)
  • View

    Shangri-La Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.1 out of 5 Very good (See all 1,000 reviews)
  • View

    Courtyard by Marriott Shenzhen Northwest

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.6 out of 5 Wonderful (See all 78 reviews)
  • View

    The St. Regis Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.4 out of 5 Excellent (See all 150 reviews)
  • View

    Novotel Shenzhen Watergate

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    3.9 out of 5 Good (See all 581 reviews)
  • View

    Hilton Shenzhen Futian

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.0 out of 5 Very good (See all 375 reviews)
  • View

    WONGTEE V Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    3.8 out of 5 Good (See all 155 reviews)
  • View

    Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.3 out of 5 Excellent (See all 604 reviews)
  • View

    Wyndham Grand Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.4 out of 5 Excellent (See all 415 reviews)
  • View

    Kempinski Hotel Shenzhen China

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.1 out of 5 Very good (See all 329 reviews)
  • View

    Hilton Shenzhen Shekou Nanhai

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.4 out of 5 Excellent (See all 758 reviews)
  • View

    Holiday Inn Shenzhen Donghua, an IHG Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.1 out of 5 Very good (See all 257 reviews)
  • View

    ShenzhenAir International Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.3 out of 5 Excellent (See all 292 reviews)
  • View

    DoubleTree by Hilton Hotel Shenzhen Longhua

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.5 out of 5 Wonderful (See all 172 reviews)
  • View

    Shenzhen Lido Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    3.9 out of 5 Good (See all 138 reviews)
  • View

    InterContinental Shenzhen, an IHG Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.4 out of 5 Excellent (See all 375 reviews)
  • View

    Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.4 out of 5 Excellent (See all 229 reviews)
  • View

    Fraser Suites Shenzhen

    Shenzhen
    • Pool
    • Free WiFi
    • Air conditioned
    4.6 out of 5 Wonderful (See all 355 reviews)

See similar properties

Shenzhen
Shenzhen
Futian
Futian
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel
5 star
5 star
Washer and dryer
Washer and dryer
Parking included
Parking included

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 218 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The seasonal pool will be open from May to November
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 151 out of 356 reviews
5 - Excellent 42%
Rating 4 - Good. 137 out of 356 reviews
4 - Good 38%
Rating 3 - Okay. 44 out of 356 reviews
3 - Okay 12%
Rating 2 - Poor. 14 out of 356 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 356 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
้…’ๅบ—ๅ…ฅไฝๆ•ดไฝ“ๆ„Ÿ่ง‰ๅพˆไธ้”™๏ผŒๅทฒ็ปๆ˜ฏ็ฌฌไบŒๆฌกๅ…ฅไฝไบ†ใ€‚็”ฑไบŽ็–ซๆƒ…ไธ่ƒฝๅ‡บๅธ‚๏ผŒ่ฟ‡ๆฅไฝ“้ชŒไธ€ไธ‹ๅพˆไธ้”™ใ€‚ ้…’ๅบ—็š„ๆธธๆณณๆฑ ๅพˆไธ้”™๏ผŒๆ—ฉ้คไนŸๅพˆไธฐๅฏŒใ€‚ๅทฅไฝœไบบๅ‘˜ๆœๅŠกๅพˆไป”็ป†ใ€‚Lobby็š„ๅทฅไฝœไบบๅ‘˜ไนŸๅพˆnice๏ผŒ็คผ่ฒŒ๏ผๅ€ผๅพ—ๆŽจ่
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby was so fantastic The room was so big and quiet.
Stayed 1 night in Feb 2022

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Not friendly, check in was slow.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway in Futian
Stayed 1 night in May 2021

5/5 Excellent

Stayed 3 nights in Oct 2020