116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048
Guests rated this location 9.2/10 - Wonderful
Explore the area
Shenzhen Convention and Exhibition Center7 min walk
Shenzhen City Hall18 min walk
Huaqiangbei2 min drive
Hong Kong (HKG-Hong Kong Intl.)54 min drive
Room options
About this area
Shenzhen
Located in Futian neighbourhood, The Ritz-Carlton, Shenzhen is connected to a shopping centre. The area's natural beauty can be seen at Shenzhen Lianhuashan Park and Shenzhen Safari Park, while Splendid China Folk Village and Happy Valley are popular local attractions. Don't miss out on a visit to Window of the World.
Shenzhen Convention and Exhibition Center - 7 min walk
Coco Park Shopping Center - 13 min walk
Shenzhen City Hall - 18 min walk
Huaqiangbei - 2 min drive
Huanggang Border Crossing - 4 min drive
Getting around
Hong Kong Lok Ma Chau Station - 3 min drive
Gangxia Station - 8 min walk
Shenzhen (SZX-Shenzhen Intl.) - 30 min drive
Restaurants
钰花溪 - 2 min walk
珍汤家园 - 2 min walk
东煌海鲜酒楼 - 2 min walk
唐恩都乐甜甜圈 - 2 min walk
麦当劳 - 2 min walk
About this property
The Ritz-Carlton, Shenzhen
5-star luxury hotel located in Futian
Located close to Shenzhen Convention and Exhibition Center and Coco Park Shopping Center, The Ritz-Carlton, Shenzhen provides a nightclub, a return airport shuttle and a poolside bar. Indulge in a body wrap, a body treatment and a hot stone massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and brunch.
Pilates classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a terrace, a cafe and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool with free cabanas and pool umbrellas
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
Express check-out, luggage storage and ATM/banking services
Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 280 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with rainfall showers and deep-soaking baths
TVs with satellite channels and DVD players
Separate sitting areas, daily housekeeping and desks
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Social distancing measures in place
Safety measures
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Off-site parking available (CNY 60 per day)
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 217 per person
3 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Flavorz
Xingli
Paletto
Curv
Onyx
Things to do
24-hour fitness centre
2 hot tubs
Aerobics classes
Full-service spa
Nightclub
Pilates classes
Sauna
Seasonal outdoor pool
Steam room
Yoga classes
Family friendly
DVD player
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre (16243 square feet of space)
A meeting room
Outdoors
Free pool cabanas
Garden
Pool umbrellas
Terrace
Spa
8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massage - hot stone
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from March 13 2023 to December 31 2023 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 450.0 per stay.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 217 per person
Airport shuttle fee: CNY 600 per vehicle (one way)
Nearby parking fee: CNY 60 per day
Rollaway bed fee: CNY 450.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Ritz-Carlton Hotel Shenzhen
Ritz-Carlton Shenzhen
Shenzhen Ritz-Carlton
Ritz-Carlton Shenzhen Hotel
The Ritz-Carlton, Shenzhen Hotel Shenzhen
The Ritz Carlton Shenzhen
The Ritz Carlton, Shenzhen
The Ritz-Carlton, Shenzhen Hotel
The Ritz-Carlton, Shenzhen Shenzhen
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Frequently asked questions
Does The Ritz-Carlton, Shenzhen have a pool?
Yes, this property has a seasonal outdoor pool. The swimming pool will be unavailable from March 13 2023 until December 31 2023 (dates subject to change).
How much does it cost to stay at ?
As of 31 Mar,2023, prices found for a 1-night stay for 2 adults at on 9 Apr,2023 start from S$283.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Ritz-Carlton, Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ritz-Carlton, Shenzhen?
Self-parking is free at this property.
What time is check-in at The Ritz-Carlton, Shenzhen?
Check-in is from 2:00 PM - anytime.
What time is check-out at The Ritz-Carlton, Shenzhen?
Checkout is at noon.
Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.
Where is The Ritz-Carlton, Shenzhen located?
Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.
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The staff here were so friendly and helpfull. The moment I got out of our car my young daughter needed to use the bathroom and there were three ladies that helped take her to the bathroom while my wife parked the car in the hotel basement.
We had an in red second staycation at the Ritz. The staff are phenomenal and the service and welcoming atmosphere are unmatched. We were so comfortable in our beautiful room, and we love the location.
We are spending 3 nights every 2 months or so just to experience a level of service that is simply exceptional. Every member of staff from check in to the cleaner understands how to treat guests. We now stay in the Club area where the meals offered are good quality and nothing is too much for them. We spend time around the pool doing work where it is is quiet and the small touches like bottles of water sun screen cream are available for free. If we could afford we would stay longer and more often. The gym is well equipped and again water is available for free. I used the sauna and whirlpool area which is also freely available for guests.
Pretty good stay, but I honestly expected a bit more from this place. I went for my birthday, and while I didn’t expect anything out of the ordinary, I was a bit disappointed that this went unnoticed.
Pros: Amazing pool, well-appointed room, gorgeous views
Cons: Bar was unable to figure out how to make me a martini on the rocks. I gave up and left. Dilapidated facade. A bit dated.
Overall, it was a nice stay, but the price wasn’t justified. I think there are plenty of other options that are just as nice at a much more reasonable price.
It was a perfect getaway for our anniversary weekend. The service and staff were incredible from before our arrival, setting up a lovely surprise in the room, and throughout our stay, every staff member knew us, and said happy anniversary. The room was so comfortable, the views great, the location ideal, and the food was delicious.
Business trip to Shenzhen, my first trip to China, where most people speak no English and standards are not always up to pay, so staying g at the Ritz was a big plus. Hotel is well located, rooms are spacious and elegant, staff and service is A+. Definitely a good place to stay in this city of 20 M people.