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The St. Regis Shenzhen

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Luxury
5.0 star property
9.2

Wonderful

Elegance above the Shenzhen skyline

Conveniently situated within the King Key building, this property offers breathtaking views from the top floors of one of Shenzhen's tallest structures. Delight in impeccable butler service and savour international dishes at the exquisite morning and evening buffets.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is S$288
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for 2 Twin/Single Beds,City View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,Skyline View,Large Room

  • Hill view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed,City View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,Skyline View,Guest Room

  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Urban View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,Urban View,Guest Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Large Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Skyline View,Large Room

Separate bathtub and shower, deep-soaking bathtub

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,City View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,City View,Large Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed,City View,Allure Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Allure Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Caroline Astor Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Caroline Astor Suite

  • Hill view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Metropoltan Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Metropoltan Suite

  • Hill view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Shenzhen Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Shenzhen Suite

  • Hill view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,St Regis Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,St Regis Suite

  • Hill view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Located in Luohu neighbourhood, The St. Regis Shenzhen is connected to a railway/underground station. Shenzhen Grand Theater and Shenzhen Museum are cultural highlights, and some of the area's popular attractions include Happy Valley and Window of the World. KK Mall and Lizhi Park are two other places to visit that come recommended. Visit our Shenzhen travel guide
Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

What's nearby

  • KK Mall
    1 min walk - 0.1 km
  • Shenzhen Grand Theater
    3 min walk - 0.3 km
  • Shenzhen Museum
    8 min walk - 0.7 km
  • The MixC Shopping Mall
    16 min walk - 1.4 km
  • Dongmen Pedestrian Street
    2 min drive - 2.1 km

Getting around

  • Shenzhen Station
    3 min drive
  • Hongling Station
    11 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    38 min drive

Restaurants

  • Decanter Bar 品酒阁
    7 min walk
  • Social
    3 min walk
  • 星巴克
    3 min walk
  • Genki Sushi (元気寿司)
    2 min walk
  • Peet’s Coffee
    3 min walk

About this property

The St. Regis Shenzhen

  • Luxury hotel near Shenzhen Museum
  • Located close to KK Mall and Shenzhen Grand Theater, The St. Regis Shenzhen provides a terrace, a coffee shop/cafe and a garden. Indulge in a body scrub, a massage and a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; The St. Regis Shenzhen also has a hair salon, a library and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
  • You'll also enjoy perks such as:
    • An indoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Express check-out, luggage storage and meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 290 rooms have comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and pillow menus.
  • Other conveniences in all rooms include:
    • Children's slippers, children's books and free infant beds
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with hydromassage showers and designer toiletries
    • 46-inch LCD TVs with digital channels
    • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 268 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elba Italian Restaurant
  • Social All Day Dining
  • St. Regis Bar
  • The Drawing Room

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room cot
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 7 2026 to May 10 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 450 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 268 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The St. Regis Shenzhen have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from May 7 2026 until May 10 2026 (dates subject to change).

How much does it cost to stay at The St. Regis Shenzhen?

As of 18 May, 2026, prices found for a 1-night stay for 2 adults at The St. Regis Shenzhen on 31 May, 2026 start from S$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The St. Regis Shenzhen?

Self-parking is free at this property.

What time is check-in at The St. Regis Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The St. Regis Shenzhen?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does The St. Regis Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The St. Regis Shenzhen located?

Located in Luohu, this luxury hotel is within a 10-minute walk of KK Mall and Shenzhen Grand Theater. Shenzhen Museum and Lizhi Park are also within 1 mi (2 km). Hongling Station is 11 minutes by foot and Grand Theater Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The St. Regis Shenzhen Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 192 out of 277 reviews
Rating 8 - Good. 53 out of 277 reviews
Rating 6 - Okay. 18 out of 277 reviews
Rating 4 - Poor. 8 out of 277 reviews
Rating 2 - Terrible. 6 out of 277 reviews

Reviews

Verified

10/10 Excellent

Kit Man

Liked: Cleanliness, staff & service, amenities
Exactly 5 star-stay experience. Unexpected good service before CNY.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lan

Liked: Cleanliness, amenities, property conditions & facilities
Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean - staff friendly
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in ahenzhen

Nice view great service excellent breakfast
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

PEDRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were good we were happy with all service .
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lai chun betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot, travel convenience. Excellent butler service.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel. Great breakfast
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and accommodating. It was such a pleasant stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

K

Liked: Cleanliness, amenities, property conditions & facilities
Unparalleled service
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Nice tall building. Good breakfast
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Stephane

Liked: Amenities
Amazing hotel, one of the most amazing views you can get from a hotel room in the world
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple getaway to Shenzhen

Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buttler chief wellcome and service made our experience incredible . Always available with impecable smile and attention. This make the luxury experience even better
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
staff very attentive and helpful. everything is great.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Pooneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities, room comfort

Great Views

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Stayed 1 night in May 2025
Verified

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Stayed 2 nights in Feb 2025