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The Westin Shenzhen Nanshan

5.0 star property
Luxury Shenzhen hotel connected to the convention centre, a quick walk to Window of the World

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Westin Shenzhen Nanshan

3 restaurants, breakfast, lunch, dinner served; dim sum
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Down duvets, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; dim sum

Reviews

8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is S$162
includes taxes & fees
11 Aug - 12 Aug
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About the area

Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053

What's nearby

  • Window of the World - 4 min walk
  • Happy Valley - 11 min walk
  • Splendid China Folk Village - 2 min drive
  • Happy Coast - 5 min drive
  • Shenzhen Safari Park - 9 min drive

Getting around

  • Shijie Zhi Chuang Station - 5 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 31 min drive

Restaurants

  • ‪Grange Grill - ‬1 min walk
  • ‪客家猪肉汤 - ‬3 min walk
  • ‪Five Sen5es - ‬3 min walk
  • ‪阿曼切尔服装有限公司 - ‬3 min walk
  • ‪深洲电脑培训白石洲二部 - ‬2 min walk

About this property

The Westin Shenzhen Nanshan

Luxury hotel near Window of the World
Located close to Happy Valley and Splendid China Folk Village, The Westin Shenzhen Nanshan provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. Treat yourself to a body treatment, a body wrap or aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and dim sum. Fitness classes and Pilates classes are offered at the 24-hour health club; The Westin Shenzhen Nanshan also has dry cleaning/laundry services, a bar and a business centre. In addition to a hot tub, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, express check-in and ATM/banking services
Room features
All 350 rooms have comforts, such as 24-hour room service and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep-soaking baths and free toiletries
  • LCD TVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas and free infant beds

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 to 228 for adults and CNY 114 to 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Daily Treats
  • Exchange
  • Five sen5es
  • Grange Grill
  • Seasonal taste

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • In a regional park
  • On the bay
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Building
  • Comprehensive food waste policy
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CNY 1750
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 800

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults and CNY 114 to 114 for children
  • Airport shuttle fee: CNY 600 per vehicle (return)
  • Late check-out fee: CNY 1750 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Does The Westin Shenzhen Nanshan have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Westin Shenzhen Nanshan?

As of 27 Jul,2024, prices found for a 1-night stay for 2 adults at The Westin Shenzhen Nanshan on 11 Aug,2024 start from S$161.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Shenzhen Nanshan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Shenzhen Nanshan?

Self-parking is free at this property.

What time is check-in at The Westin Shenzhen Nanshan?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Shenzhen Nanshan?

Checkout is at noon. Late checkout is available for CNY 1750 (subject to availability).

Does The Westin Shenzhen Nanshan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Westin Shenzhen Nanshan located?

Located in Nanshan, this luxury hotel is within a 15-minute walk of Window of the World and Happy Valley. Splendid China Folk Village and Shenzhen University are also within 3 mi (5 km). Shijie Zhi Chuang Station is only a 5-minute walk and Magic Castle Station is 9 minutes.

The Westin Shenzhen Nanshan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 220 reviews" "
Rating 8 - Good. 90 out of 220 reviews" "
Rating 6 - Okay. 18 out of 220 reviews" "
Rating 4 - Poor. 4 out of 220 reviews" "
Rating 2 - Terrible. 8 out of 220 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross street is the Window of the World
Stayed 3 nights in Jul 2024

8/10 Good

chileshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Spacious room. Good breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

CHI WAI

Liked: Cleanliness, staff & service, property conditions & facilities
the design of washroom is good
Stayed 1 night in May 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024

10/10 Excellent

C-Jen

Stayed 1 night in Feb 2024

8/10 Good

Cheuk Ying

Stayed 1 night in Mar 2024

10/10 Excellent

Kum

Stayed 3 nights in Mar 2024

8/10 Good

Mohammad

Stayed 3 nights in Nov 2023

10/10 Excellent

SHAWN

Stayed 6 nights in Nov 2023

6/10 Okay

HURK MARN

Stayed 2 nights in Nov 2023

10/10 Excellent

Elio

Stayed 1 night in Oct 2023

2/10 Terrible

Andrew

Stayed 1 night in Oct 2023

10/10 Excellent

Meina

Stayed 2 nights in Sep 2023

6/10 Okay

philippe

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice room but air conditioning very noisy. Can not sleep with it functioning. Not a good experience
Stayed 2 nights in Sep 2023

8/10 Good

KANG HEE

Stayed 2 nights in Sep 2023

6/10 Okay

YEELAM

Stayed 2 nights in Sep 2023

8/10 Good

King Po Mathias

Stayed 2 nights in Aug 2023

10/10 Excellent

Jinhua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, lots of restaurants, next to 锦绣中华
Stayed 2 nights in Apr 2023

8/10 Good

BAR

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
mediocre service and facilities
The Location is Very good and stuff are helpful; the hotel itself is quite old and in mediocre conditions; some of the stuff are not attentive or reactive for service; the feeling is rather a business hotel that is just getting old and maintained at minimum; i would not be returning, nor recommending;
Stayed 2 nights in Mar 2023

8/10 Good

SIU PONG LOUIS

Stayed 1 night in Feb 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staycation Spot
I will definitely come back to the Westin for another staycation. The pool is huge and beautiful, and it gets a great amount of afternoon sun. The location is great, too - I love that it’s connected to the Holiday Plaza mall. The staff were so friendly and they spoke English at the front desk and on the room service request line. Only positive feedback!
Stayed 1 night in Jun 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good location. There are two buildings, and stayed in the older building. Showed some age, but otherwise was excellent. The breakfast staff had trouble understanding English, could be in the newer building that is not a problem. Very close to SeaWorld and many good restaurants.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Avoid executive room. No special service provided. Only difference is a large room, nothing more and nothing less
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019