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The Westin Shenzhen Nanshan

Photo gallery for The Westin Shenzhen Nanshan

Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of The Westin Shenzhen Nanshan

The Westin Shenzhen Nanshan

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053

Explore the area

  • Popular LocationWindow of the World16 min walk
  • Popular LocationChinese Overseas City16 min walk
  • Popular LocationSplendid China Folk Village2 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)19 min drive

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About this area

Shenzhen

Located near the bay, The Westin Shenzhen Nanshan is in Nanshan neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Hong Kong Wetland Park and popular attractions include Happy Valley and Window of the World. Don't miss out on a visit to Splendid China Folk Village. Guests love the hotel's convenience for public transportation: Oct Station is 12 minutes on foot and Shijie Zhi Chuang Station is 14 minutes.
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Map

What's nearby

  • Yitian Holiday Plaza - 7 min walk
  • Happy Valley - 11 min walk
  • Window of the World - 16 min walk
  • Chinese Overseas City - 16 min walk
  • Splendid China Folk Village - 2 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 10 min drive
  • Oct Station - 12 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 19 min drive

Restaurants

  • Where to eat
  • Seasonal taste – Serves breakfast, brunch, lunch and dinner daily, happy hour available.
  • Five sen5es – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Exchange – Serves brunch daily.
  • Daily Treats – Serves brunch daily.

About this property

The Westin Shenzhen Nanshan

5-star luxury hotel connected to the convention centre in Nanshan
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site. All 350 rooms boast deep soaking bathtubs, and offer WiFi and iPod docking stations. Dining areas and sitting areas are standard, as are LCD TVs with cable channels.
The Westin Shenzhen Nanshan offers 350 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate dining areas. 42-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 17 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 90 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: CNY 208-208 for adults and CNY 104-208 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Separate dining area

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean

Business services

  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Window screens

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Free WiFi
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5 star
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Air conditioned
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Hotel
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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CNY 1750
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CNY 345.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CNY 208 and CNY 208 for adults, and CNY 104 and CNY 208 for children (approximately)
  • Fee for in-room wireless Internet: CNY 90 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 90 per night (rates may vary)
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Late check-out fee: CNY 1750 (subject to availability)
  • Crib (infant bed) fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 79 out of 176 reviews
5 - Excellent 45%
Rating 4 - Good. 74 out of 176 reviews
4 - Good 42%
Rating 3 - Okay. 13 out of 176 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 176 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 176 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staycation Spot
I will definitely come back to the Westin for another staycation. The pool is huge and beautiful, and it gets a great amount of afternoon sun. The location is great, too - I love that it’s connected to the Holiday Plaza mall. The staff were so friendly and they spoke English at the front desk and on the room service request line. Only positive feedback!
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good location. There are two buildings, and stayed in the older building. Showed some age, but otherwise was excellent. The breakfast staff had trouble understanding English, could be in the newer building that is not a problem. Very close to SeaWorld and many good restaurants.
Stayed 3 nights in Oct 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Avoid executive room. No special service provided. Only difference is a large room, nothing more and nothing less
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019