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The Westin Shenzhen Nanshan

Photo gallery for The Westin Shenzhen Nanshan

Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Club Suite, 1 King Bed, Non Smoking, City View | Terrace/patio
Club Suite, 1 King Bed, Non Smoking, Park View | Minibar, in-room safe, desk, blackout curtains
Club Suite, 1 King Bed, Non Smoking, Park View | Minibar, in-room safe, desk, blackout curtains

Overview of The Westin Shenzhen Nanshan

The Westin Shenzhen Nanshan

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053

Explore the area

  • Popular LocationHappy Valley11 min walk
  • Popular LocationWindow of the World16 min walk
  • Popular LocationChinese Overseas City16 min walk
  • AirportShenzhen (SZX-Shenzhen Intl.)28 min drive

Room options

About this area

Shenzhen

Located near the bay, The Westin Shenzhen Nanshan is in Nanshan neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Hong Kong Wetland Park and popular attractions include Happy Valley and Window of the World. Don't miss out on a visit to Splendid China Folk Village. Guests love the hotel's convenience for public transportation: Magic Castle Station is 9 minutes on foot and Oct Station is 12 minutes.
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Map

What's nearby

  • Yitian Holiday Plaza - 7 min walk
  • Happy Valley - 11 min walk
  • Window of the World - 16 min walk
  • Chinese Overseas City - 16 min walk
  • Splendid China Folk Village - 6 min drive

Getting around

  • Magic Castle Station - 9 min walk
  • Hong Kong Lok Ma Chau Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 28 min drive

Restaurants

  • Five Sen5es - 3 min walk
  • 客家猪肉汤 - 3 min walk
  • Grange Grill - 1 min walk
  • 阿曼切尔服装有限公司 - 3 min walk
  • 巴山川菜馆 - 3 min walk

About this property

The Westin Shenzhen Nanshan

5-star luxury hotel located in Nanshan
Located close to Window of the World and Happy Valley, The Westin Shenzhen Nanshan provides a return airport shuttle, a corner/local shop and shopping on site. Indulge in a facial, a body treatment and a manicure/pedicure at Heavenly Spa by Westin, the on-site spa. Enjoy Chinese cuisine, ocean views, and brunch at the two on-site restaurants. Pilates classes and aerobics classes are offered at the 24-hour health club; The Westin Shenzhen Nanshan also has a cafe, dry cleaning/laundry services and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre and a steam room.
Additional perks include:
  • An outdoor pool with free cabanas and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and smoke-free property
  • Express check-in, tour/ticket information and free newspapers
  • Guest reviews say great things about the proximity to public transport
Room features
All 350 rooms have comforts, such as 24-hour room service and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch LCD TVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas and coffee/tea makers

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 90 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: CNY 208-208 for adults and CNY 104-208 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Seasonal taste
  • Five sen5es
  • Exchange
  • Daily Treats
  • Grange Grill

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Separate dining area

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Roll-in shower (selected rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Shenzhen
Shenzhen
Nanshan
Nanshan
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Hot tub
Hot tub
Business-friendly
Business-friendly
5 star
5 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CNY 1750
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CNY 345.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 208 to 208 for adults and from CNY 104 to 208 for children
  • Fee for in-room wireless Internet: CNY 90 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 90 per night (rates may vary)
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Late check-out fee: CNY 1750 (subject to availability)
  • Crib (infant bed) fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Alipay
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Does The Westin Shenzhen Nanshan have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at ?

As of 23 Mar,2023, prices found for a 1-night stay for 2 adults at on 26 Mar,2023 start from S$181.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Shenzhen Nanshan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Shenzhen Nanshan?

Self-parking is free at this property.

What time is check-in at The Westin Shenzhen Nanshan?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Shenzhen Nanshan?

Checkout is at noon. Late checkout is available for CNY 1750 (subject to availability).

Does The Westin Shenzhen Nanshan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Westin Shenzhen Nanshan located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of Happy Valley, Window of the World and Splendid China Folk Village. Shenzhen University and Coco Park are also within 9 mi (15 km). Magic Castle Station is 9 minutes by foot and Oct Station is 12 minutes.

The Westin Shenzhen Nanshan Reviews

The Westin Shenzhen Nanshan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 179 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 75 out of 179 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 13 out of 179 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 4 out of 179 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 6 out of 179 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SIU PONG LOUIS

Stayed 1 night in Feb 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staycation Spot
I will definitely come back to the Westin for another staycation. The pool is huge and beautiful, and it gets a great amount of afternoon sun. The location is great, too - I love that it’s connected to the Holiday Plaza mall. The staff were so friendly and they spoke English at the front desk and on the room service request line. Only positive feedback!
Stayed 1 night in Jun 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good location. There are two buildings, and stayed in the older building. Showed some age, but otherwise was excellent. The breakfast staff had trouble understanding English, could be in the newer building that is not a problem. Very close to SeaWorld and many good restaurants.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Avoid executive room. No special service provided. Only difference is a large room, nothing more and nothing less
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

GaneshMoorthy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

4/10 Poor

Teck Keng

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Comfortable, decent business hotel with the necessary amenities. Great service by hotel staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Jian Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin Shenzhen works the extra mile!
It was great! The staff were very helpful and accommodating esp the front desk guy, Jet!
Stayed 5 nights in Sep 2019