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Wyndham Grand Shenzhen

Photo gallery for Wyndham Grand Shenzhen

Exterior
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Wyndham Grand Shenzhen

Wyndham Grand Shenzhen

4.5 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033

Explore the area

  • Popular LocationShenzhen Central Park16 min walk
  • Popular LocationShenzhen Convention and Exhibition Center17 min walk
  • Popular LocationHuaqiangbei19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)56 min drive

Room options

About this area

Shenzhen

Located in Futian neighbourhood, Wyndham Grand Shenzhen is connected to a shopping centre. The area's natural beauty can be seen at Pat Sin Leng Country Park and Hong Kong Wetland Park, while Shenzhen Museum and Shenzhen Grand Theater are cultural highlights. Happy Coast and Splendid China Folk Village are also worth visiting. Guests love the hotel's convenience for public transportation: Gangxia North Station is 11 minutes on foot and Gangxia Station is 12 minutes.

What's nearby

  • Shenzhen Central Park - 16 min walk
  • Shenzhen Convention and Exhibition Center - 17 min walk
  • Huaqiangbei - 19 min walk
  • Coco Park - 5 min drive
  • Shenzhen City Hall - 6 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Gangxia North Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive

About this property

Wyndham Grand Shenzhen

4.5-star luxury hotel located in Futian
A coffee shop/cafe, a garden and dry cleaning/laundry services are just a few of the amenities provided at Wyndham Grand Shenzhen. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • Free newspapers, barbecues and express check-in
  • Guest reviews give top marks for the proximity to public transport
Room features
All 273 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 120 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Vintage
  • Grand Kitchen

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (6028 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 120 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Frequently asked questions

Does Wyndham Grand Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 3 Dec,2022, prices found for a 1-night stay for 2 adults at on 10 Dec,2022 start from S$157.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Grand Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Grand Shenzhen?

Self-parking is free at this property.

What time is check-in at Wyndham Grand Shenzhen?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Grand Shenzhen?

Checkout is at noon.

Where is Wyndham Grand Shenzhen located?

Located in Futian, this luxury hotel is within 1 mile (2 km) of Shenzhen Central Park, Shenzhen Convention and Exhibition Center and Huaqiangbei. Shenzhen City Hall and Huanggang Border Crossing are also within 1 mile (2 km). Gangxia North Station is 11 minutes by foot and Gangxia Station is 12 minutes.

Can I cancel my reservation for free at Wyndham Grand Shenzhen and receive a full refund?

Yes, Wyndham Grand Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Wyndham Grand Shenzhen cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 232 out of 416 reviews" "
" "5 - Excellent 56%
Rating 4 - Good. 141 out of 416 reviews" "
" "4 - Good 34%
Rating 3 - Okay. 24 out of 416 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 12 out of 416 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 7 out of 416 reviews" "
" "1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Richard
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre Valentine day celebration.
Nice room, comfortable bed. Downtown location next to shopping mall and subways.
Stayed 1 night in Feb 2021

5/5 Excellent

Richard
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue with cold water
Excellent overall, however we had an issue with cold water, there was no cold water from 6am to 12pm, it was unacceptable and sanitary was a big issue. Breakfast buffet needs a lot more desire. They need to provide wider selections.
Stayed 1 night in Dec 2020

5/5 Excellent

Ferris, California
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English was good here and great food and rooms. Great views and close to 2 malls and tons of food with western options too. Good place to stay.
Stayed 1 night in Jan 2020

5/5 Excellent

Siu Yin mary
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very close to subway Station n restaurants around
Stayed 1 night in Jan 2020

4/5 Good

Peichuen
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel with friendly staff
Very good breakfast buffet. The cooks must be very good. I found many dishes were all very well prepared. The rooms are comfortable. Low points are: hotelโ€™s Wifi was exceedingly poor. The regular telephone in the room is also very poor quality: very noisy with static noise that I canโ€™t call housekeeping. By the way, subway construction is on going while we stayed, but no noise pollution. Only in and out of the hotel could be messy. Rooms are nice and comfortable.
Stayed 4 nights in Jan 2020

5/5 Excellent

kin woon
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks William for the free upgrade, will choose to stay here again.
Stayed 1 night in Dec 2019

5/5 Excellent

frederic
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff and customer relations executive Hassam was most helpful.
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Stayed 2 nights in Dec 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

JK
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice rooms, but the works next door were very loud, even at night time.
Stayed 4 nights in Nov 2019