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Wyndham Grand Shenzhen

Photo gallery for Wyndham Grand Shenzhen

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Wyndham Grand Shenzhen

Wyndham Grand Shenzhen

4.5 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033

Explore the area

  • Popular LocationShenzhen Convention and Exhibition Center17 min walk
  • Popular LocationHuaqiangbei19 min walk
  • Popular LocationShenzhen Central Park6 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)52 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Futian neighbourhood, Wyndham Grand Shenzhen is connected to a shopping centre. The area's natural beauty can be seen at Hong Kong Wetland Park and Lam Tsuen Country Park, while Shenzhen Concert Hall and Shenzhen Museum are cultural highlights. Happy Coast and Shenzhen International Garden and Flower Expo Park are also worth visiting. Guests love the hotel's convenience for public transportation: Gangxia North Station is 11 minutes on foot and Gangxia Station is 12 minutes.

What's nearby

  • Shenzhen Convention and Exhibition Center - 17 min walk
  • Huaqiangbei - 19 min walk
  • Shenzhen City Hall - 3 min drive
  • Coco Park - 5 min drive
  • Shenzhen Central Park - 6 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Gangxia North Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • Restaurants on site
  • Vintage
  • Grand Kitchen

About this property

Wyndham Grand Shenzhen

Luxury hotel connected to the convention centre in Shenzhen with free parking
This hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. All 273 rooms boast deep soaking bathtubs, and offer free WiFi and iPod docking stations. Free wired Internet and 24-hour room service are standard, as are TVs with cable channels.
Wyndham Grand Shenzhen offers 273 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 120 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Business centre
  • Conference space (6028 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 120 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 231 out of 415 reviews
5 - Excellent 56%
Rating 4 - Good. 141 out of 415 reviews
4 - Good 34%
Rating 3 - Okay. 24 out of 415 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 415 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 415 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre Valentine day celebration.
Nice room, comfortable bed. Downtown location next to shopping mall and subways.
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue with cold water
Excellent overall, however we had an issue with cold water, there was no cold water from 6am to 12pm, it was unacceptable and sanitary was a big issue. Breakfast buffet needs a lot more desire. They need to provide wider selections.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English was good here and great food and rooms. Great views and close to 2 malls and tons of food with western options too. Good place to stay.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very close to subway Station n restaurants around
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel with friendly staff
Very good breakfast buffet. The cooks must be very good. I found many dishes were all very well prepared. The rooms are comfortable. Low points are: hotelโ€™s Wifi was exceedingly poor. The regular telephone in the room is also very poor quality: very noisy with static noise that I canโ€™t call housekeeping. By the way, subway construction is on going while we stayed, but no noise pollution. Only in and out of the hotel could be messy. Rooms are nice and comfortable.
Stayed 4 nights in Jan 2020