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Very relaxing atmosphere, food was great. Though it says Adults only, there were families with children.

The service here was impeccable. Appreciate the hospitality of the staff.

Onsen is superb, with lovely outdoor scenery. Male and female baths will swop venues for different timings during a day/night so that one can get rooftop view as well as lakeside view. Hotel is by the lakeside of Lake Akan, lovely surrounding. Dinner and breakfast buffets are sumptuous and have lots of varieties.

Nice place but got to work on providing sightseeing venues to guests

Nice, quiet and clean hotel with peaceful surroundings. Polite staff and great dinner.

Very clean rooms and staff were very helpful and friendly.

Clean room, friendly staff and average free breakfast.

Hotels was functional, clean and tidy. Toilet was small. However parking was extremely complicated as they have 6 parking lots across the area.

Comfort bed, spacious room size

The hotel position facing Lake Akan & walking distance to the ferry terminal is top attraction. Dinner & Breakfast were really great, food & dishes were of good quality and fresh. Two comments were that, the hotel does not have parking facilities. Guests need to take a shuttle bus (free of charge) to a public car park 400m-500m away. Also, hotel probably due for refurbishment to give a fresh look.

Definite We will come again

a hotel in a small quiet town with awesome scenery. of course its a nice stopover. meals are awesome and onsen too. The hotel should work on informing or providing more information on the area around because the scenery was too amazing!

Twin room was of good size. Location was very good, opposite JR train station and bus terminal. Also, within 10min walk of a big supermarket, Big House.

Next to the Nusamai Bridge which is the good location watching sunset and sunrise. Like the Onsen facilities (with jacuzzi), a retreat after a long day walking and sightseeing. Less than 15 min walk to Kushiro train station and bus terminal; location is convenient for travelling. Breakfast is good and staff is helpful.

great view of lake kusharro from the picture window of the twin room. comfortable beds and a big sofa. restful onsen. professional staff. the hotel may be from the era of bubble glass lifts, but it has not lost its shine.