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Reviews of Harsha The Fern Shivamogga

4 out of 5
Harsha The Fern Shivamogga
#35/2A, Sagara Road, Opposite Sharavathi Dental College, Shimoga, Karnataka

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Thanapaul

Stayed 4 nights in Dec 2023

10/10 Excellent

Narasimha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, clean linen, modern and up-to-date.
Stayed 1 night in Dec 2023
Response from Nuthan Kumar - Manager on 5 Jan,2024
"Dear GuestAt the outset we would like to express our gratitude for your valuable feedback during your stay with us. We hope you will come to us again in the future and give us a chance to be at your service at Harsha The Fern Hotel, Shivamogga. Please do contact us at 08182 264555 if we can be of any assistance.Warm Regards,Thanks & Regards,Nuthan Kumar"

8/10 Good

Narayanappa, Bolingbrook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am from Chicago, stayed for a day with family, liked the hotel , it is comparable to the ones in US, howecer my bathroom was clogged and the shower drin di not drain, called the front desk and compalined but theynever sent anyone to fix it, I was in such a hurry , I had to take a shower with the clogged shower, disgusting, the next day I had to leave so early, took shower again with the drain clogged, I suggest they should attend to guest's call immediately which they don't.
Stayed 1 night in Jun 2022
Response from General Manager on 29 Jun,2022
Dear Valued Guest, Thank you for taking the time and sharing your recent experience at Harsha The Fern, Shivamogga . On behalf of the team, I would like to apologize for any shortfalls you experienced during your stay especially service issue , I have conveyed your feedback to my team and already taken a serious step and they have made a note of your comments for our future improvement. Once again, thank you for your feedback, and I look forward to the opportunity to welcoming you back at the hotel. Warmest Regards, Ashok Kumar Mishra

10/10 Excellent

Dhanukumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Harsha The Fen Shivamogga on 7 Jan,2021
Dear guest, Thank you for your valuable feedback. We look forward to welcome you again in nearest future.

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Harsha The Fen Shivamogga on 19 Oct,2020
Dear guest, Thank you for your valuable feedback. We look forward to welcome you again in nearest future.

8/10 Good

Ravi

Liked: Cleanliness, staff & service, room comfort
general comments
New building, good structure, staff OK needs more training, food not satisfactory, as the weather was bit chilly the Solar water heater did not work efficiently, so no hot water early AM , cost not bad
Stayed 7 nights in Aug 2020
Response from Harsha The Fen Shivamogga on 28 Aug,2020
Dear Sir, Thank you for sharing your valuable feedback about your recent stay at our hotel. We have taken your feedback very positively and taken necessary actions against the same. We look forward to serving again in nearest future. Warm Regards Harsha The Fen Shivamogga