Hotels near Shreveport Dog Park

"There no menus didn t have whole milk and fhe coffee was not great .couldn't check in early . "

"The maid service is slow and very sub par. Didn’t add towels or pick up old ones. Trash never emptied. Stsrbucks staff slow. "

"Clean rooms "

"We like staying here but the property is showing its age. The rooms are somewhat musty smelling. The casino needs upgrading. "

"Clean spacious room and the staff was super friendly"

"Majority of the staff was rude and inconsiderate. The hotel was not prepared for the convention that I was there for. They were understaffed."

"Needed more carts to bring luggage down . Food service was taking too long . Could not accommodate the AKA Sorority overall. Valet service too long . "

"Breakfast was lovely 🌹"

"My partner and I traveled to Shreveport for his uncle’s funeral. After an emotionally exhausting day, all we needed was a place to rest. Check-in was a red flag, the front desk staff couldn’t complete the process without the manager showing her which keys to press. We were then issued a room key that failed to open the door, flashing yellow repeatedly. We returned to the desk. No apology, no assistance, just a replacement key and “just try it again.” That key failed too. We never entered the room. After the second failure, my partner who was grieving and exhausted, lost his temper. This was a moment for de-escalation. Instead, the manager immediately demanded we leave, made no attempt to resolve the issue or offer an alternative room. When I asked for a printed receipt confirming his verbal refund promise, he refused and called the police. We were removed from the property without accessing our room or receiving any refund. I understand my partner’s reaction wasn’t ideal, but I paid for a one-night stay and were never actually given usable access to the room due to repeated key failures, and then we were effectively removed without receiving the service. I am currently pursuing legal action."