Hotels with Views in Sierra de la Laguna

"This is my second time at the Santa Fe. This time we travelled with our friends and had our room in building 4. We were very happy again with the resort, the staff and the cleanliness and the food was great. We stayed for 10 days and only have one complaint. The Steakhouse needs an overhaul on how it handles its visitors. We went twice during our stay. The first time we were told they didn’t take reservations and gave us a buzzer and said it would be about an hour. We got in 90 minutes later. Service and food was wonderful on that occasion. On February 1st we attended again and were given a buzzer and were told an hour to hour and 15 minute wait. After an hour and a half we returned to see how much longer only to find people on the waitlist after us had already been let in. Other people waiting said they were told to come at a certain time to get in with no buzzer. One couple complained and was allowed in while another couple guests who were told to come in were then told to get back in line while the couple who complained got in. The lady working giving out buzzers asked me 5 times for my room number and how many guests. We finally got in almost 2 and a half hours after signing up. The waiter basically ignored us, table wasn’t cleaned, we had to ask for silverware, had to ask for buns, were told there was no red wine but clearly saw there was and had to ask again for it. Horrible service. Otherwise the resort is fantastic. "

"Room and resort was clean. Staff was friendly and we had the time of our lives- will stay there again! "

"Had a awesome time"

"The hotel is kept impeccably well. The staff are very friendly. We’ve stayed in 80809 in building three and six previously and they’re great sweets for us very comfortable overlooking the serenity pool. The only one negative we have an about the property is that heavier and Florida de Noche are ridiculously overpriced restaurants And our opinion not an asset to Hilton Hotel property whatsoever. When the lease is expired, they should take them over and go up with men that are more fairly priced for the average family. Caviar is also put on an automatic 18% gratuity without us knowing about the automatic tip charge and then asked for additional tips for the waiters that evening. It felt very ownerous to us. We went for dinner at 8 o’clock Saturday night, January 31 and we were the only couple in the entire restaurant that evening. I’m surprised they can survive with that pricing because he can’t attract any patrons."

"Staff are kind and courteous "

"It was great"

"Amazing spot directly on the beach . Great staff and food as well . Will definitely be back again ! "

"Great service, amenities, and the best food we’ve had at all inclusive. "

"We wanted to be close to the beach and shopping. Hotel Posada Real is on the beach which is what we wanted. The local market/shopping is about a 10-15 minute walk. The hotel itself is not luxurious but the rooms and restrooms were nice and clean, and it’s in a great location. We didn’t experience any disturbances throughout our trip. We honestly relaxed! They have a buffet for breakfast, lunch and dinner for those who don’t want to wander out. The menu changes every day and offers several dishes to choose from. Prices are reasonable and the food is decent. There are also several restaurants at a walking distance to satisfy your taste buds if the buffet isn’t or doesn’t offer what you’re in the mood for. The servers, waiters and staff are very friendly. Shout out to Selerino, Luis & Javier! They went above and beyond to make sure we were taken care of. I would also say this is a family friendly hotel. We enjoyed our stay and look forward to coming back soon."