Sierra Helada Natural Park Holidays

Clean rooms, noisy people stayed next door but that’s not the fault of the hotel.

Location is amazing, room was big and clean, shower pressure was perfect. 2 biggest complaints are there is a night club on the backside of the hotel which plays loud music till 4am, for those who are light sleepers this will be an issue. My biggest issue is the price for parking, $60 per night plus tax for parking seems egregious to me. Also the security deposit is $150 per night which also seems egregious to me.

We had a very pleasant stay and was surprised by the additional perks as a guest (complimentary uber service to 4 specific destinations). The staff from front desk, valet, cleaning crew and of course the restaurant staff were all amazing, very helpful and made us feel welcomed. I truly do not have anything negative to say however, the bathroom was super tight. That is probably the only drawback that the bathroom space is very limited. Otherwise, our overall experience was wonderful! Plus, we were centralized to everything we wanted to do as we were 20-25 mins from Santa Monica Pier, just a few mins from the Getty Museum, UCLA, Beverly Hills and Hollywood wasn’t that far either, and this hotel is about a 20-30 min drive from the main airport LAX (be mindful with heavy traffic it could be longer but without traffic we estimated this time). Definitely will stay again on my next LA visit!

The hotel seems not aging well:( half the power outlet don’t work. The auto curtain remote is the most confusing thing I have ever seen. It basically requires a lot of coding to raise or put down the curtain as we wanted. And one elevator out of three has been out of order the whole time we stayed there. We expected better conditions from our previous stays.

Beautiful location and all staff were extremely friendly and helpful. Small details were attended to as well. Would definitely come back here.