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"The hotel was overall okay, however there were a few disappointing issues during the stay. The bathrobes hanging on the door were worn and one unfortunately had faeces stains on it, which was very unpleasant. Breakfast was also disappointing. I ordered an omelette which was forgotten and never arrived, and I requested pineapple juice twice before eventually receiving it. When it did arrive, the juice was pink because the juicer had not been cleaned properly and still contained watermelon from the previous customer. I would also recommend improving the breakfast service by placing butter packets directly on the tables. Having to order juice and then wait up to 30 minutes for it was inconvenient — self-service juice jugs would work much better and make the experience smoother. Overall, the breakfast area felt quite chaotic at busy times."

"Yes helpful staff clean room fresh food"

"Excellent hotel, excellent staff and service, beds are very comfortable, breakfast is best we had in India. Beg thanks to all the staff "

"It was comfortable stay! "

"Great hotel, we stayed for two nights. We ate at Saffron and also stopped for tea and cake at the Baking Company which was really nice. The breakfast was also really good, particularly the eggs which were made to order. We couldn’t decide between staying here or at the Oberoi but glad we chose the JW Marriott as it was more modern and offered greater facilities. My wife also used the spa and had a massage during our stay which she thoroughly enjoyed. We would recommend this hotel to anyone in the area."

"Good staff "

"Breakfast and staff was excellent."

"Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room felt completely unhygienic and poorly maintained. I stayed for less than 30 minutes before leaving because it was that bad. I went to Orchid down the road instead, which was a much better hotel and experience. Regenta was a huge disappointment and I would absolutely not recommend staying here."

"Rooms and washrooms are very small. Rest is ok"