Soma Bay Resorts

"Second time staying at this resort Would come back again The facilities are superb Attention to detail from all the staff, from the front desk, cleaners, bar and pool staff Food is outstanding, buffet, al mar and bamboo shoot Recommend the private snorkelling tour Soma bay is also walking distance for alternative foods and supermarket is close by too Spa is very good Gym is excellent all round "

" Merveilleuses vacances au bord de la mer Rouge Nous avons passé, mon épouse et moi, un séjour exceptionnel dans cet hôtel. Tout était parfait du début à la fin. L’établissement est magnifique, les chambres sont spacieuses, très confortables et disposent même d’une petite cour intérieure bien protégée, idéale lorsqu’il y a du vent. Le personnel est remarquable : toujours souriant, attentionné et soucieux du bien-être des clients. Un grand merci à Monsieur Pappu pour la qualité du restaurant : la cuisine est excellente et nous avons dîné avec plaisir chaque soir. Mention spéciale également à Monsieur Maher Sadek pour l’organisation d’une superbe surprise à l’occasion de nos 30 ans de mariage — un moment inoubliable. La plage est très grande, avec des espaces bien aménagés et suffisamment espacés pour se sentir à l’aise. Les amateurs de plongée seront ravis : un magnifique spot avec un jardin de corail se trouve à proximité. Félicitations aussi à Ahmed Nagy pour la gestion irréprochable de cet hôtel. Nous recommandons cet établissement à 100 % et espérons revenir bientôt"

"Excellent location, nice rooms & excellent buffet. Staff were outstanding! "

"Very reasonably priced hotel. All inclusive was nice. I loved the fact that we could snorkel right in front of the private beach."

"The first room we checked into was dirty and we had to change rooms. The second room was ok but we found that the heater didn’t work. We reported it, a maintenance man came up but it was never fixed. The property is nice once you get beyond the gates (that looked like you were entering a war zone). The staff was friendly but our experience was just ok."

"We had an absolutely wonderful family holiday at Sunrise Garden Beach Resort in Hurghada! The staff were incredibly friendly and welcoming throughout our stay. The water slides were fantastic for both kids and adults, and the daily entertainment was excellent. The highlight was the amazing Tuesday Sunrise Festival — truly unforgettable! A special thank you to Mr. Moamen at reception for his constant support and professionalism, and to Shaben, the main restaurant manager, for kindly arranging a special vegetarian curry for us on seafood night. That thoughtful gesture meant a lot. We highly recommend this resort to families looking for fun, relaxation, and exceptional hospitality. The team truly goes above and beyond to make your stay memorable. Keep up the great work! "

"Far From a Four-Star Experience Let me be clear: this is not a four-star hotel. Our stay was a cascade of problems that management consistently failed to properly resolve. It began with significant cleanliness issues in our first room. Despite assurances, the problem was never fixed, leading to a room change. This "upgraded" room, however, introduced a host of new plumbing disasters. The sink faucet's pressure was so intense it soaked our clothes and the counter, while the shower head was aimed at the back wall, flooding the floor due to a poorly-sealed glass partition. After I took time out of my vacation to meet with the manager and explain the situation, I was promised everything would be fixed. We returned later to the smell of fresh caulk and a re-angled (but still not adjustable) shower head. The original leak was gone, but a new one had appeared. The shower's improper drainage pitch sent a stream of water along the glass ledge and right back onto the floor. Our only solution was to build a dam with our clean towels every time we showered. The sink was never fixed by the hotel. I finally had to play DIY plumber, swapping the faucet tap with one from the shower to get a usable water flow. It's unbelievable that I had to fix it myself. We tried to make the best of our trip, but the constant frustration and unresolved issues made it clear: this is NOT a four-star hotel. Needed this vacation to decompress. NOT A GOOD EXPERIENCE!!!!!"

"Room was nice and staff were really helpful"

"hotel is nice but staff is rude and careless"