Soncco Hotels from S$19

"This hotel was completely misrepresented online. There is no spa, no sauna, no spa, no breakfast, no restaurant. The suite was dirty, there were no towels, no shampoo, conditioner or body wash, no hot water in the shower and there was standing water in it when we went to turn it on. The sink would not drain. The jacuzzi tub took over 40 mins to fill after we got hot water. Then it would not turn on, once we got someone to help us turn it on (they had to go downstairs and turn on a breaker) the water shot out tons of black stuff from the jets. We sent multiple messages asking for help and they simply quit responding. Then there was a huge party on the first floor that was so loud we could here it with clarity from our third floor room with the door closed; this went on well past midnight and we had to get up and leave for an excursion at 3:30 AM. This was a horrible experience and I'm completely disappointed with how grossly misrepresented it is online. "

"This hotel was exceptional, and the owner was very friendly!"

"NEUTRAL"

"Gracias señor Mario, por acerlos sentir comfortables y seguros en nuestro viaje. "

"I can recommend this sanctuary of a hotel for the beauty, service, breakfast , comfortable bed, sound of the river, trail behind the hotel and the bathtub ( a rare find in the sacred valley. Frank and Lyda were attentive and helpful. They went out of their way for us. I absolutely love room 3, which is on the second floor with a gorgeous view of the river. Frank cools delicious eggs and the fresh bread varies. There is fresh juice and the view of the trees is lovely. The room was very clean all three times, and there is a skylight over the bathtub. The bathroom is very pretty and there are good pillows. The room is spacious, and Frank ( and the entire staff) ensure you have all you need . "

"I would stay again "

"All around great spot super friendly staff "