Fairmont, South Shore hotels

"Extremely mixed feelings...From great to negative.Place seems to be good, but something is really off and undermanaged. Reception and stuff overall is the least friendly you can probably find.Some nonsense policies (coins for vending machines) are extremely annoying. Breakfast is good, and has enough room even when overcrowded.But something is odd, I know they can do better.And I hope as I've been staying there quite a bit of times."

"Staff was nice and polite. Nice hotel. But the room was missing shower caps, slippers, and some other items and I had to request them more than once before they were brought to our room. "

"Friendly staff and good rooms "

"Decent place. Staff are nice. Good location. Just dated and needs an upgrade."

"Older property. Great location for my needs"

"Clean and comfy. Staff were very polite"

"I thought I would try a more up-scale hotel than usual on this trip to Montreal, but on the whole I was disappointed. (1) check-in: I arrived at 5pm and I was told my room was ready, but I'd have to wait while it was "verified" -- that took 10-15 minutes, which was OK, but not my idea of luxury. (2) room: large, but a bit worn. The front legs were missing from the mini-fridge. One of the upholstered chairs smelled faintly of vomit when I sat in it. The bed was comfortable. (3) check-out: there was a line to check out at 6am. Unpleasant surprise: a $20-per-night "destination fee" was due on checkout, in addition to the advertised rate. I see it is disclosed in the fine print at the time of booking; however, since it is not optional (unlike parking, or a late checkout charge) I would expect it to be part of what expedia quotes as the total."

"The hotel is clean and the hotel staff are all accommodating."

"Clean room, very bad parking,"