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Reviews of Hotel Palazzo Bocci

4 out of 5
Hotel Palazzo Bocci
Via Cavour, 17, Spello, PG

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 67 reviews" "
Rating 8 - Good. 29 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 6 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A building in need of a facelift
There are awards from 20 years ago hanging around, I guess this is when the hotel got its four stars. Since then the building got pretty shabby, especially the bathrooms. The breakfast is the only thing that matches the stars claim, I’d say. We received no “parking instructions” message like other Italian hotels send couple of days in advance, and it’s badly needed! On the positive side - good location, comfortable beds, air conditioning.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Fabulous location in the center of town. Free parking across the street. Friendly and helpful staff. Clean and comfortable room. Great breakfast.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to experience Umbria
It was a nice, great location, helpful staff and nice town.
Stayed 5 nights in Sep 2017

8/10 Good

S. , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy hotel in a delightful small town
Really a high quality hotel with large comfortable rooms and beautiful facilities. Sitting rooms were particularly outstanding as was the breakfast. My only complaint is the hard beds.

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

John L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal base in Spello.
This is an ideal hotel to use as a base to explore Spello: right in the middle of the town, it is a former palazzo with frescoed ceilings and a real sense of former opulence in its public rooms.teh staff are friendly and helpful.

10/10 Excellent

Libby, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the middle of Spello
This hotel has the most beautiful patio/garden area with a stunning view of the countryside. Parking is available 1 minute from the hotel which is an asset for doing daily trips around the area knowing you have a park when you get back. Two excellent restaurants within 10 metres of the hotel. The hotel is old and the tradition of the era has been retained in the bedrooms. My room looked out over the roof tops to the church spire and the hills beyond - lovely to wake up to. The staff were very accommodating with all my queries, and recommended different places to visit. The small streets of Spello are quaint and worth an wander round all of them. I also found the locals very friendly and helpful.

4/10 Poor

Barbara, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disapponted!!!
We visited this hotel 10 years ago. It was beautiful, clean and the staff was wonderful. We couldn't wait to return. What a surprise we got! We didn't know what happened to it! The hotel could still be beautiful with a lot of work. Our room was dirty. There was dust hanging from the walls and ceiling, and the tile floor needed a good washing. The bathroom was old with mold on the ceiling. The staff was unprofessional and indifferent. When asked a question, the front desk staff (one staff member a shift, although each had the same attitude) seemed too busy playing on their computer to give an answer. We were totally ignored. Breakfast was below average, but the woman who brought us our coffee was congenial. The hotel is in a great location, but we will not be returning, nor would we recommend it, as we have in the past.

8/10 Good

L Rhodes, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Spello.
It is a beautiful hill town of Umbria. All anitquity, all beautiful and peaceful.Easy access to Assisi and Spoleto. Some fine restaurants, lovely people. I was there to visit friends who are staying in Spello for 6 months!

6/10 Okay

brooklyn612, brisbane, australia

Disliked: Cleanliness, room comfort
ideal location close to best restaurant in town
a little disappointed for the price that i paid. described as only a short walk from the train station although it was actually a good hike and mostly uphill, however its location close to Properzo Enoteca was ideal. this is what i came to Spello for. Annoyed that i couldnt get my television to work, really needed to watch the news and see the weather. But apart from that the hotel was lovely and i enjoyed leaving my windows open and listening to the happy chatter of the local old ladies below, this is really rural Italy.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the charm
We loved the charm of this place and the location within the city center was perfect. Breakfast was nice, room was large, staff was very helpful and nice. We will definitely stay here again.

8/10 Good

Natalie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Spello is a great town to stay in
We enjoyed our time in Spello at the Palazzo Bocci. The staff were mainly good - one was very helpful when I needed extra assistance for my baby bottles etc. The breakfast was good and lovely to eat out on the terrace. The hotel seemed clean but our baby was crawling on the floor of our room and came up quite dirty so I think it needs a bit more soap. The room we stayed in was great - had two levels - a foyer area which was great for leaving the cot, and then the upper area which had the bathroom and our room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of picturesque Spello
Hotel Palazzo Bocci was delightful!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I loved this place. Only negative is that they don't have a pool and could use one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Melyssa, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel in Spello
We loved the town and the hotel. The people were very kind, spoke english well, had great recommendations. We left things behind and they are going out of their way to help us get them returned quickly. The rooms were spacious and clean. Showers were on the small side but not an issue. A lovely courtyard in the back overlooking the countryside that we basically felt we had to ourselves. And free parking. I'd stay here again.

8/10 Good

iosef, israel

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is good,too soft beds,people very nice and cooperative,the furniture a little bit too old.

10/10 Excellent

Tom, Macomb, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, elegant fixtures, perfect location
We enjoyed our stay in this elegant but homey hotel. The folks at the desk were always prompt and helpful with us. They made the town of Spello special. The breakfast was varied and ample. You'll enjoy your stay here, we're sure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Palazzo Bocci Spello Italy
A very convenient hotel in Spello with comfortable rooms and very obliging, pleasant and helpful staff.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Very good location to the train station and Cinque Terre. Quiet, clean and good breakfast.

2/10 Terrible

Leo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Una struttura nel cuore di Spello che è rimasta ferma agli anni 70. Camere arredate con mobili di quell'epoca e per di piu rovinati. Il letto di una scomodità come pochi. Non parliamo poi del bagno che meriterebbe una ristrutturazione da cima a fondo. La cosa che sicuramente pesa di piu è il fatto di aver trovato un wc palesemente vecchio in quanto si vedevano chiamaramente due strisce color arancio che scendevano in verticale, segno questo di un bagno inutilizzato e non pulito frequentemente. La pulizia lasciava molto a desiderare in quanto era presente polvere. In una location cosi bella come Spello è davvero una delusione trovare una struttura in queste condizioni perché con un ammodernamento sostanziale potrebbe diventare uno dei fiori all'occhiello del paese.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização
Hotel com excelente localização, em pleno centro histórico de Spello, instalado num edifício de época totalmente preservado e com comodidades de conforto compatíveis com os dias atuais. Cama confortável, ducha com bom volume de água, vista espetacular. Funcionários muito atenciosos, café da manhã farto e bem servido.
Stayed 2 nights in Oct 2021

4/10 Poor

Paolo

Disliked: Property conditions & facilities, room comfort
L'hotel è in ottima posizione, ma le condizioni della struttura lasciano a desiderare, sarebbe necessaria una significativa sistemazione. In camera abbiamo trovato la maggior parte delle lampadine bruciate, alcune prese elettriche non funzionanti, il portasapone della doccia rotto, l'arredamento obsoleto, il frigobar sguarnito. In una delle due notti il condizionatore ha smesso di funzionare, non è stato possibile riavviarlo ed al mattino ci è stato comunicato che si è trattato di un problema generale sull'impianto elettrico dell'hotel, che si ripete spesso. Colazione soddisfacente
Stayed 2 nights in Aug 2020

8/10 Good

Anna, Albenga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella in pieno centro storico di Spello. Andrebbe rimodernato il bagno ma nel complesso va benissimo
Stayed 1 night in Aug 2020

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in toller Umgebung
Das Hotel liegt mitten in der Altstadt. Für den Parkplatz bekommt man vom Hotel eine entsprechende Erlaubnis. Die Rezeption hatte uns super geholfen. Das WLAN war von unterschiedlicher Qualität. Abends ging in unserem Zimmer leider gar nichts mehr. Generell ist das Hotel ein bisschen in die Jahre gekommen, aber die Umgebung macht das mehr als wett. Spello ist wirklich wunderbar und um dort gut zu übernachten, ist das Hotel passend.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Di notte si gela perché staccano il riscaldamento. Quando viene acceso, il rumore non fa dormire.
Stayed 1 night in Nov 2018

10/10 Excellent

Yalda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, colazione ricca, camera spaziosa e confortevole.

10/10 Excellent

florinda, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo
Stanze pulite, ottima colazione, buon rapporto qualità/prezzo. Consigliato.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Perfetto per una visita a Spello
La camera aveva la tenda rotta che non si chiudeva e una lampada senza paralume. La cassaforte non funzionava. In bagno non c'era spazio per appoggiare nulla. Letto comodo. Pulizia della stanza medio-bassa. Colazione buona e posizione perfetta per una visita a Spello. Prezzo caro giustificato dai giorni dell'Infiorata. Hotel potenzialmente splendido con spazi comuni rimarchevoli, ma ha bisogno di un po' di manutenzione. Concierge cortese.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bellissimo palazzo storico nel centro del borgo.
Gia` stati un'altra volta, bellissimi ambienti affrescati, silenzioso, tutti i comfort. Un problema: bagno pieno di muffa, nero tra le piastrelle, muffa sul soffitto: come puo` un albergo a 4 stelle ignorare questa situazione?

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pensavo di aver prenotato un 4 stelle
Pensavo di aver prenotato in un quattro stelle.... Forse una l'ha persa un po di tempo fa. TV a dir poco arcaica Phone bruciato sicuramente per cortocircuito ma "funzionante". Condizionatore?? Una lavatrice. Pensavo di aver prenotato in un 4 stelle. Ps Il personale della reception impari almeno il numero telefonico interno della reception... Strano ma vero!!! Spello comunque è carina. Saluti.

10/10 Excellent

Alessandra, Ortona a Mare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva , gente cordiale e posti molto belli .

6/10 Okay

sergio, torino

Disliked: Room comfort
Hotel comodo per il centro, ma caro per il livello
Camera un po' buia Bagno migliorabile Colazione molto standard

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
struttura di livello in pieno centro
Hotel centralissimo ben curato con parcheggio a brevissimo distanza per cui comodo per eventuali tour nella zona staff disponibile e cordiale

10/10 Excellent

Anna Rita, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
palazzetto d'epoca al centro di spello.
Esperienza positiva. Palazzetto d'epoca molto grazioso, stanze ampie con stupendi affreschi, personale gentile e disponibile, ricca prima colazione. Il tutto al centro di spello

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Pretenzioso
Ho soggiornato in questo hotel per una sola notte, e ne ho approfittato per visitare la cittadina di Spello. L'hotel e' sito in un palazzo nobiliare, sulla via principale del paese. Le camere sono spaziose, ma la manutenzione non e' granche'. Buona la colazione a buffet, del televisore in camera eviterei di parlare (anni '90). Ci sono difficolta' di parcheggio, e il personale dell'hotel non ha sufficenti pass per la sosta per tutti gli occupanti, quando l'albergo e' pieno. La cittadina e' carina, piena di ristoranti caratteristici, e per tutte le tasche. Tutto sommato ho visto degli hotel migliori per un quattro stelle.

6/10 Okay

filippo, mendrisio

hotel a spello
Personale cortese ma hotel un po datato , i bagni in particolare. Posizione molto comoda , proprio di fronte alla Cantina di Spello, ottimo ristorante. Non c'e' parcheggio

10/10 Excellent

moon, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
훌륭한 서비스
호텔에 대하여 대단히 만족한다. 고대 성과 같은 분위기가 나는 호텔이다. 아시시 부근에 가실 분은 추천하고 싶은 호텔이다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo in posizione centrale comodo al centro

10/10 Excellent

Jan Idvall, Malmö

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
utmärkt läge i Spello
Helt lyckad. Fint rum, bra frukost. God service, närliggande gratis parkering.

8/10 Good

Dieter

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Moresco

Liked: Cleanliness
Disliked: Room comfort
La camera 1A era estremamente piccola e non certo degna di un quattro stelle ! Alle mie lamentele mi fù detto essere l'ultima rimasta..

8/10 Good

A Kaiser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inmitten der wunderbaren Altstadt von Spello
Man kann die wunderbare Altstsadt von Spello kaum unmittelbarer erleben. Das Hotel liegt sehr zentral, bietet trotzdem Parkmöglichkeiten um die Ecke und bietet ein Frühstück im wunderschönen Innenhof.

8/10 Good

pozzuoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort