Spring City Resorts

"We loved out stay at Grand Hotel. We were there for 3 days and it was very quiet and peaceful. The staff was so nice and polite. We were close to everywhere we had to go (Crab Orchard and Crossville) and it was a very nice get away. Our room was very clean and had everything that we needed. There are no elevators here which was not a problem at all for us but I would suggest requesting a ground floor if you can not do the stairs. We are coming back in June and have quite a few family members that we have joining us and have 0 hesitation suggesting that they stay here as well."

"Very clean, felt comforall. the room was very clean. l was very saticfide "

"This hotel really needs a deep cleaning and maintenance work! The shower bar was loose on one side of the wall so the shower curtain kept moving towards center causing water to flood the bathroom floor. 100% do NOT recommend."

"Clean and nice staff"

"Hotel lobby was very tacky with many, many fake flower arrangements everywhere. Breakfast was very basic and the same every day (3 nights). Hotel needs major upgrade and was not maintained. Bathroom floor was scary. Holes in shower where grab bar used to be. Stains all over sink counter. Sheets and pillowcases were wrinkled. Room was not cleaned in the 3 days we were there. Staff never at front desk - always had to call them. Pool stairs were broken and roped off - pool and hottub looked suspect so we were AFRAID to use them."

"It was a quick one night stop. Super clean room and kind staff"

"This place is exactly what I expected from a motel with some more amenities than its less expensive competitors. It has a buffet breakfast that was very convenient for our travel. I would definitely recommend it for anyone who is looking for inexpensive option to stay in the area."

"Internet access is pretty bad. Couldnt get my laptop to get past the required login page. Called tech support. They decided to have me permanently bypass their login page by providing my mac address. Getting my tablet to connect much less get to their login page was also extremely frustrating. Often times took 5 to 6 tries before the login page would even show. Problem existing regardless of where I tried in the hotel. Once the laptop or tablet connected, the internet was extremely slow with lots of timeouts (or buffering if attempting to stream). And since I stayed for the week and hotel vacancy in the middle of the week was pretty high, poor internet performance cannot be blamed on overcrowding. Very frustrating. I also rented a suite (kingsize bed and a sitting area). The sitting area was essentially useless because there were no lights (no sconces, no corner lights, no table lights, etc.) in the area. The couch and lounge area were just too dark to be used even with all the lights turned on in the rest of the room. Very disappointing. On the plus side, the front desk staff were friendly and helpful. The room maids paid attention to detail and were equally friendly and helpful."

"Matress overly used , uncomfortable, worn-out and needs replaced "