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Reviews of Pioneer Lodge

3 out of 5
Pioneer Lodge
838 Zion Park Blvd, Springdale, UT

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1005 reviews" "
Rating 8 - Good. 311 out of 1005 reviews" "
Rating 6 - Okay. 181 out of 1005 reviews" "
Rating 4 - Poor. 121 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Plainfield

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall.
Stayed 3 nights in Apr 2024

10/10 Excellent

Loida

Travelled with family, Travelled with group
Excellent service, friendly staff. Happy with the suite room. Great location.
Stayed 5 nights in Apr 2024

10/10 Excellent

jeffrey Q.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good "functional" property---room was large, great for family's needs; property is not new (upholstery on chairs had a few holes, etc.), but nothing that was problematic unless the "look" is highly important to you---everything worked, easily walkable dining within 5-10 min, shuttle to the visitor center is right outside property, so property great if care about function over appearance.
Stayed 1 night in Apr 2024

6/10 Okay

Carol

There were several power fluctuations during the night, which caused beeps and light flashes, partly from my phone, which disrupted sleep. Also, hot and cold water lines to the sink and shower were evidently switched when they were installed, a small annoyance. Otherwise, property was clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views around the hotel close to the park
Stayed 3 nights in Apr 2024

6/10 Okay

Yi-Ti

Travelled with family
Wi-Fi signal was extremely weak. It's hard to get connected. It was off and on. And need to reconnect every 2 to 3 minutes. The complimentary breakfast was a box to go. Just one sausage sandwich, one yogurt and one apple. We stayed there for 2 nights. The foods in the box are the same. The amount of the food might be insufficient for younger people. The hotel doesn't get well maintained. They didn't replace the broken stuffs in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thangavelu Rajan

Liked: Cleanliness, property conditions & facilities
It was a very welcoming place . Staff very pleasant . Location was very convenient
Stayed 2 nights in Apr 2024

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised as having charger for ev. They do not. Just a 220 outlet on the wall by the trash cans. Staff was helpful, but arriving at 10:00 and having to spend an hour finding another solution was not fun. Sheets might have been white once apon a time? Dripping faucet in the sink, and really noisy window heater... Lots of smokers. Property smells like cigarettes . They have updated some and room was ok, but no ev charger was a shock. Will stay at one of the many other hotels who actually have chargers next time.
Stayed 1 night in Apr 2024

10/10 Excellent

Behar

Stayed 6 nights in Mar 2024

8/10 Good

Ranjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to stay close to Zion and this was right up there in Springdale. Great location and service.
Stayed 1 night in Apr 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was like a cabin and right next to Xion.
Stayed 2 nights in Mar 2024

8/10 Good

debby

Travelled with family
Liked: Cleanliness, staff & service
Location is great. close to Zion shuttle and amenities. Pool not available which was disappointing. Breakfast in a bag was ok. Friendly staff and easy check in.
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice if the pool & hot tub were clean and available as that's what was stated as part of the amenities on the grounds. Hot Tub was really dirty and not prepared at all for guest use, neither was pool. Would have preferred healthier choice of breakfast items
Stayed 2 nights in Apr 2024

8/10 Good

MARY JO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful location and Very close to Zion National Park. Shuttle to Zion and back is literally just by the lodge.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karla

Travelled with group
Liked: Amenities
The staff was absolutely wonderful, very friendly and helpful. The area where the hotel is couldn’t be more perfect. Close to restaurants, shops and better yet walking distance to Zion National Park
Stayed 2 nights in Apr 2024

8/10 Good

vincent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was not serviced one day and they gave me a lot of stink when I asked them to clean it. Eventually, after being spoken to in a very unkind manner, I was given a small discount for the day.
Stayed 3 nights in Apr 2024

10/10 Excellent

Heather, Playa Del Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for Zion . Rustic
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location
Stayed 1 night in Apr 2024

6/10 Okay

Melanie

Travelled with partner
Disliked: Property conditions & facilities
The overall experience was okay, it’s a cute place to stay but the parking lot is awful - incredibly tight spaces to the point you can’t even get out of your car. The walls are PAPER THIN we could hear word for word everything the people in the next room were saying and it was frustrating and annoying - even with the TV on loud we could still hear them. The toilet handle was literally falling out, the bathtub faucet handle was broken, cracks in the wall between the tub, etc. For the price I paid I just thought it could have been better but it was alright.
Stayed 3 nights in Apr 2024

10/10 Excellent

Frank m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the desk was the best!
Stayed 1 night in Apr 2024

8/10 Good

elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lijun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall A bit under average and over priced.Bathroom is small than expected. Breakfast is grab and go in a bag and is not good and coffee machine is out of service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

WENDYE

Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
It was worth my money $$$ I’m coming back to stay there again
Stayed 3 nights in Mar 2024

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for visiting Zion
Stayed 1 night in Apr 2024

6/10 Okay

Zhaolin

Travelled with family
Liked: Amenities
Poor wireless connection
Stayed 1 night in Mar 2024

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First night were put in a room that was being redone. Not bad but not everything was hooked up. Two later nights were real good in different room. Parking is cramped but OK. Breakfast is just a bag with a few things in it...but better than it sounds. All in all...an OK place in a super location and a fair price,
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonably priced for walking distance to Zion!!!
Stayed 3 nights in Mar 2024

8/10 Good

Thomas

Travelled with family
Room was small
Stayed 3 nights in Mar 2024

6/10 Okay

joshua

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Microwave didn’t work, no continental breakfast as advertised
Stayed 3 nights in Mar 2024

10/10 Excellent

Sheila

Travelled with family
Rustic interior. Very clean with comfortable beds. Helpful staff. Very close to the park with free shuttle access.
Stayed 1 night in Mar 2024

8/10 Good

Aimee, Tremonton

Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a good bathroom and an incredible view. Very close to the entrance of Zion National Park as well as restaurants in Springdale.
Stayed 3 nights in Mar 2024

6/10 Okay

Daniel, North Las Vegas

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Definitely was historic, but clean. Good location, sketchy internet.
Stayed 1 night in Mar 2024

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff kindly arranged my key available when i arrived late at night, thanks a lot! The room smells great as a fresh forest. The duvet is super warm, so recommend to set the temperature ideal for sleep before Bedding time. There is fridge and microwave at the unit. The vanity and the shower are separated with a door, Super helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Patrick, Elk Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this place is that it is convenient to all the restaurants, shopping, e-bikes, shuttle stop, and entrance of the park. Nice that maid service is done daily with fresh towels and you get a grab and go breakfast every morning. I would suggest to bring an extra pillow cases because the pillows are stained from previous guests. It would have been nice if the jacuzzi and pool were working after a long day hiking. Staff was very helpful and nice.
Stayed 3 nights in Mar 2024

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was phenomenal. The staff was super nice and the location is amazing!
Stayed 5 nights in Mar 2024

10/10 Excellent

Cynthia

Stayed 3 nights in Mar 2024

8/10 Good

Sylvester, Burnaby

Liked: Cleanliness, property conditions & facilities
Close to Zion National Park entrance
Stayed 3 nights in Mar 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, but when full, parking was a nightmare.
Stayed 4 nights in Feb 2024

4/10 Poor

Kari

Disliked: Staff & service, property conditions & facilities
Found a long hair in my bed which was not mine, Floor was very cold, Shower curtain rings were broken, and I assume code was broken with no battery in the smoke detector, we wouldn't have known that but the the hatch door for the battery was hanging open.
Stayed 1 night in Feb 2024

8/10 Good

Nebojsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

6/10 Okay

Gustavo

Travelled with family
Disliked: Amenities, property conditions & facilities
Excellent location, but not properly maintained
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an adorable “old-fashioned” motor lodge. Looked newly renovated. Room was small but very clean, amenities like fridge, microwave and coffee maker. Was given a breakfast bag for the morning. Host was very nice, gave us wonderful suggestion for dinner.
Stayed 1 night in Feb 2024