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Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Located near the Connecticut River, Best Western Springfield West Inn offers guests a complimentary continental breakfast, a 24-hour gym, in-room WiFi, and a 24-hour business center, all supported by an attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
The current price is S$139
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 6 min walk - 0.6 km
  • Baystate Medical Center - 3 min drive - 3.6 km
  • MGM Springfield - 4 min drive - 4.6 km
  • Eastern States Exposition - 4 min drive - 4.3 km
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 5.0 km

Getting around

  • Springfield Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Pride - ‬4 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Wood-N-Tap - ‬2 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River
Located close to Baystate Medical Center and Eastern States Exposition, Best Western Springfield West Inn provides free continental breakfast, laundry facilities and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, a 24-hour front desk and a computer station
  • A vending machine, multilingual staff and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 53 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
7.0 out of 10, Good, 1,038 reviews
The price is S$125
includes taxes & fees
16 Nov - 17 Nov
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on 16 Nov, 2025 start from S$139.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Springfield West Inn?

Self-parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Checkout is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 0.1 mi (0.1 km) from Connecticut River, and within 3 mi (5 km) of Eastern States Exposition and Baystate Medical Center. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

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Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed .
Stayed 1 night in Sep 2025

10/10 Excellent

Cinthia

Liked: Amenities
Good place
Stayed 2 nights in Aug 2025

4/10 Poor

Joe

Disliked: Staff & service, property conditions & facilities
Hotel was only okay but my wife hated it.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Amenities
A nice place to stay, clean, smells fresh. Comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were top notch, nothing pretencious. Staff were all very helpful and pleasant.
Stayed 1 night in May 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I like this hotel very clean however the only negatives I would say was the elevator was not working but was fixed quickly and the other would be toilet was dirty but happy to stay at this hotel and will star again
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Once and easy check in, hotel was under construction but did not realize it without the notices around. Hotel smelled clean when first entering and throughout the hallways. I was pleasantly surprised to the continental breakfast, lots of options.
Stayed 1 night in Jul 2025

10/10 Excellent

Eddi

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing renovations yet was still clean and incredibly quiet with all the work going on. We had an updated room that reflected the improvements done— would stay again in a heartbeat.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s my third time staying at that hotel & I like it and the price it’s affordable.
Stayed 4 nights in Jun 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jadzia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms, great breakfast. Close to lots of Restaurants and a mall
Stayed 1 night in Oct 2023

8/10 Good

GLAYJOS

Liked: Cleanliness, amenities, property conditions & facilities
On a mano road, 5 mins car from a mall, good area, the property entrance under construction, parking lot is small, clean a renovated building. Basic Breakfast. In general pretty good
Stayed 1 night in May 2025

2/10 Terrible

Wendell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive not recommended…
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Great value for the price. The complimentary breakfast was better than most
Stayed 1 night in Aug 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities
The manager was the rudest man I ever met.Ig I hvonsideted staying there .ad met him earlier I would not of considered staying. He
Stayed 1 night in Jul 2025

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything seem good
Stayed 1 night in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly acceptable place to stay if you are going to the fairgrounds or into Springfield.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay, clean and friendly.

The bathroom is older but was clean. The linens were clean. The shower was nice and hot. The staff was very friendly.
Stayed 3 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay. Not the easiest to get in and out of because of the road configuration.
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet pretty trees out back
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Slightly outdated but great breakfast and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Staff & service
Check in was fast and easy, and ions were clean, the only downside was the bed was on the hard side
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The complimentary breakfast was good. Room was clean. Close proximity to the Expo center and plenty of dining & shopping options
Stayed 1 night in Feb 2024