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Residence Inn by Marriott West Springfield

3.0 star property
Hotel in West Springfield with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Residence Inn by Marriott West Springfield

Exterior
1 bedroom, premium bedding, desk, blackout curtains
Fridge, microwave, stovetop, dishwasher
Property amenity
Reception
At Residence Inn by Marriott West Springfield, cozy up with a firepit and enjoy the indoor pool. With an outdoor entertainment area, business center, free WiFi in public areas, coffee/tea in the lobby, barbecue grills and a 24-hour front desk you'll have everything needed to unwind.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Laundry
  • Pet-friendly
The current price is S$186
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed, Non Smoking

Flat-screen TV

Studio, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Map
64 Border Way, West Springfield, MA, 01089

What's nearby

  • Baystate Medical Center - 3 min drive - 3.9 km
  • Big E - 3 min drive - 2.8 km
  • MGM Springfield - 5 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 5 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 6 min drive
  • Providence, RI (PVD-T.F. Green) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

Hotel near Big E
Take advantage of free continental breakfast, a firepit and dry cleaning/laundry services at Residence Inn by Marriott West Springfield. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an outdoor entertainment area and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), a 24-hour front desk and coffee/tea in reception
  • A water dispenser, barbecues and outdoor furniture
  • Smoke-free property, a front desk safe and free newspapers
Room features
All 88 rooms offer comforts, such as premium bedding and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and kitchens

Similar properties

View from property

Courtyard by Marriott West Springfield

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 555 reviews
The price is S$176
includes taxes & fees
13 Nov - 14 Nov
Courtyard by Marriott West Springfield

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Does Residence Inn by Marriott West Springfield have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on 18 Nov, 2025 start from S$186.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott West Springfield pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott West Springfield?

Self-parking is available for USD 7 per day.

What time is check-in at Residence Inn by Marriott West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Residence Inn by Marriott West Springfield?

Checkout is at noon.

Where is Residence Inn by Marriott West Springfield located?

Situated in West Springfield, this hotel is within 1 mile (2 km) of Olympia Ice Center, Connecticut River and Q Pin 2's. Holyoke Mall and Big E are also within 3 miles (5 km).

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Reviews

Residence Inn by Marriott West Springfield Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 285 out of 511 reviews
Rating 8 - Good. 125 out of 511 reviews
Rating 6 - Okay. 52 out of 511 reviews
Rating 4 - Poor. 24 out of 511 reviews
Rating 2 - Terrible. 25 out of 511 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is wonderful place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Amenities
Clean spacious room. Exactly what we needed on this leg of our trip
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun family spot and close to six flags
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!!!! Staff was amazing!!!! Room was spacious. We used the microwave exhaust fan for white noise. Slept like babies. Loved Cal’s Wood-Fired Grill & Bar. Looking forward to our next stay in West Springfield.
Stayed 6 nights in Oct 2025

10/10 Excellent

Bruce D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was nice, felt safe and relaxed. Room was large and very comfortable. Staff was friendly
Stayed 5 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend the Residents Inn for anyone looking to stay in the area of Springfield
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional
Stayed 1 night in Aug 2025

8/10 Good

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an Extended Stay.

Our room was perfect for an extended stay! We had a toaster, microwave, dishes, stove, and dishwasher! Room was clean and the staff were super nice. I would stay again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I encountered in my 12 day stay were great. my only negative comment is that the every other day refresh of the room somehow got screwed up and then we were off schedule. I also think that there should be a "better" cleaning of the room on those days as well. Having said this, we did enjoy our stay and the staff that we encountered.
Stayed 12 nights in Sep 2025

10/10 Excellent

Alicia Marie

Liked: Cleanliness, amenities, property conditions & facilities
Lucy and Nick at the front desk were very professional and helpful. My son and I really enjoyed our stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Dalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay. I'll visit again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
This space was awesome and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

The stay was wonderful and the rooms are large and a great value. Staff are very friendly.
Stayed 6 nights in Apr 2025

10/10 Excellent

Virgen

Liked: Cleanliness, amenities, property conditions & facilities
very clean the staff was very friendly i will
Stayed 2 nights in Jun 2025

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for six days and enjoyed a cozy, clean apartment. Everything was spotlessly maintained, and we felt comfortable during our stay. The only issue was the bed, which was very soft and not ideal for me, as I experienced back pain each night. Aside from that, everything was wonderful. The breakfast lady was incredibly friendly and did a great job keeping the area tidy and organized. We had a lovely time and would definitely choose to stay here again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Desmond

Clean, friendly staff
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the suite. The accommodations were exactly what we had hoped it to be. Our only problem we would like to pass on is we set the thermostat to 66 to cool off the room and it did not change from the 73. We are competely satisfied and would stay again. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Kendra

Liked: Property conditions & facilities
All was good
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and onsite laundry room takes quarters you can get change from hotel desk
Stayed 5 nights in Nov 2024

10/10 Excellent

Constance R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great addition to this area. Tucked away. Clean. Quiet. Beds fantastic, as in all Marriott’s. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Teea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I left my baby monitor there and called and they checked unfortunately not finding it at first. Then an hour or so later they called having found it finally ❤️❤️ I was so glad and the front desk person Nick was so sweet during all of it.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Toilet

We got there on a Friday, and one of the toilets (2 bedroom suite) was plugged when me flushed. I would have fix it myself, but front desk couldn't find a plunger. Saturday morning they sent maintenance to fix. We left for the day, when we came back to the room that evening same toilet was plugged again. Told front desk Sunday morning as we checked out. Toilet line needs to be snaked as their is something in the line catching when toilet is used (NORMALLY).
Stayed 2 nights in Jul 2025

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Undisclosed $120 pet fee (for 1 night). Excessive noise from room above, staff was insulting. Will never stat there again.
Stayed 1 night in May 2025