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Reviews of Manoir du Lac William

4 out of 5
Manoir du Lac William
3180 Principale, St-Ferdinand, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from la direction on 26 Jan,2023
merci et au plaisir de vous servir de nouveau!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the activity and the snowmobile garage. The waitstaff is a bit overboard explaining all the extra closets on the menu though
Stayed 1 night in Feb 2019

10/10 Excellent

Bikk, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this place completely randomly, but it was a very nice surprise! The staff was excellent, and this family-run facility is top-notch. Free boat rides with a family member, great hot tubs/sauna, beautiful, comfortable suite. We had to get our clothes laundered after staying in a stink hole cabin, and they took care of our disaster in just a few hours. Very French, but they found English-speakers when they were needed.
Stayed 2 nights in Oct 2018
Response from Manoir du lac William on 10 Oct,2018
Thank you for your comment ! It was a pleasure to welcome you, and see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!
We had an overall pleasant stay. Rooms (across from main building) was just ok for the price we paid. Had we had the meals included it would have been much more reasonable. Nice restaurant and good food both buffet and a la carte (wine pairing option à la carte was very nice). Nice lake view and cute spa. I had a very nice massage and lots of cute relaxation rooms. We would go back but will try to have the meals included in prices next time.
Stayed 2 nights in Aug 2018

8/10 Good

St-onge

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect week end
It was perfect from the beginning to the end. Lots of water activities, lovely employees

10/10 Excellent

michel, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory
Cleanliness,service,and a very good table

10/10 Excellent

Stéphane

Stayed 2 nights in Oct 2022

6/10 Okay

Richard

Stayed 3 nights in Sep 2022

10/10 Excellent

ANDRÉ

Stayed 2 nights in Jul 2022
Response from De toute l’équipe on 13 Jul,2022
Merci et au plaisir de vous servir de nouveau.

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
L’accueil à notre arrivée était parfait! La commis était sympathique et très courtoise. Les repas et la qualité du service nous a vraiment déçu. Le personnel du restaurant manque définitivement de formation. Aucune connaissance du menu. Chambre ok, mais sans plus. Pour le prix, Experience décevante
Stayed 2 nights in Feb 2020

10/10 Excellent

René, Trois-Rivières

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est souriant ils nous donnent de bonnes explications du séjours
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un accueil très chaleureux. Le souper et le déjeuner étaient excellents. Un endroit très paisible. Nous y retournerons ...
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le site est magnifique mais la chambre très ordinaire pour le prix.
Stayed 1 night in Aug 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

alphonse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
On a passé un très beau moment en amoureux
Stayed 1 night in Jul 2019
Response from Sylvie Lessard on 31 Jul,2019
Ce fût un plaisir de vous servir! Au plaisir de vous servir à nouveau.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
jai adoré mon séjour jai rien a redire un service super, employé souriant et très courtois, tout etais parfait
Stayed 1 night in Mar 2019
Response from Marie-Pier, Directrice réception on 29 Mar,2019
Merci de ces beaux mots Madame Nancy! Ce fut un plaisir, et à bientôt.

6/10 Okay

linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mauvais rapport qualité/prix
Le service était très bien, accueillant et chaleureux. L'environnement est très agréable. Ils accomodent bien les clients avec leurs installations. (Piscine, spa, patinoire sur le lac et sentiers). Ce qui nous a réellement déçu est notre chambre. Elle était petite, sans vue (Un bâtiment de rangement) et bruyante. Il y avait sur le mur extérieur adjacent à notre chambre 2 énormes ventilateurs qui faisaient du bruit. L'insonorisation laissait à désirer, on entendait les clients au 2ieme étage au- dessus de nous. De plus, la salle de bain était très ordinaire, standard. La chambre était à 225.00 et on s'attendait definitivement à plus comparativement à ce que l'on a connu ailleurs. Voilà!
Stayed 1 night in Feb 2019
Response from Marie-Pier on 8 Mar,2019
Bonjour Madame Linda, Je vous remercie de vos commentaires. Tout d’abord, j'aimerais vous indiquer que nous sommes heureux que vous ayiez apprécié l’accès gratuit aux activités sur le site ainsi qu’aux bains nordiques d’une valeur de 38$ / personne / jour. De plus, les chambres offrant une belle vue sont les chambres supérieures et les suites. Nous allons mettre plus de détails sur le site d’expédia pour le descriptif des chambres régulières comme il est indiqué sur notre site web: Les chambres régulières au Manoir ont une vue arrière ou sur les bâtiments. Merci encore et au plaisir !

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Jean-michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel endroit pour relaxer et profiter de la vie.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Christine, Cowansville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit,personnel très sympathique,un autre séjour s'impose,expérience très agréable!
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très bien
super

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau séjour, la piscine et les bains thermiques sont très plaisants!

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien positionné et super propre
Très bel endroit pour le repos en bordure de lac

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Luc, Terrebonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle découverte
Superbe endroit. Le site est magnifique.Première visite mais certainement pas la dernière.

10/10 Excellent

Nathalie, Sherbrooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons eu beaucoup de plaisir moi et ma fille. Très belle vue, endroit paisible. Mais je dirais que c'est un Manoir plus pour les couples qu'avec des enfants.
Merci de vos commentaires et à la prochaine!