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Mayfair

3.0 star property
Family-friendly hotel with health club and steam room

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Photo gallery for Mayfair

Terrace/patio
Lounge
Reception
Front of property
Indoor pool, outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym
  • Parking available
  • Pet-friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 20.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Room (With Bunks)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (With Bunks)

Highlights

Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
In-room safe
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
In-room safe
  • 13.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room (Zip)

In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Zip)

Highlights

Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
In-room safe
  • 13.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
50 street, saviours road, . 0, St. Helier, Channel Islands, JE2 4LA

What's nearby

  • St. Helier Central Market - 6 min walk - 0.6 km
  • King Street - 8 min walk - 0.7 km
  • Port of Jersey - 17 min walk - 1.4 km
  • Elizabeth Castle - 18 min walk - 1.6 km
  • St. Helier Beach - 4 min drive - 2.4 km

Getting around

  • Jersey (JER) - 17 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Bean Around The World - ‬5 min walk
  • ‪CafeJac - ‬3 min walk
  • ‪St James Wine Bar - ‬5 min walk
  • ‪Krafty J's - ‬4 min walk

About this property

Mayfair

Family-friendly hotel near Port of Jersey
Consider a stay at Mayfair and take advantage of a rooftop terrace, a coffee shop/cafe and a playground. For some rest and relaxation, visit the steam room or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Other perks include:
  • An indoor pool and an outdoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Concierge services, luggage storage and smoke-free property
  • A lift, 1 meeting room and tour/ticket information
Room features
All 222 rooms feature comforts such as 24-hour room service, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 8 per person
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mayfair Hotel St. Helier
Mayfair St. Helier
Mayfair Hotel
Mayfair St. Helier
Mayfair Hotel St. Helier

Frequently asked questions

Does Mayfair have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Mayfair pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking at Mayfair?

Self-parking is available for a fee.

What time is check-in at Mayfair?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Mayfair?

Checkout is at 10 AM. Late checkout is available for GBP 25.00 (subject to availability).

Where is Mayfair located?

This family-friendly St. Helier hotel is located near the beach, within 1 mi (2 km) of Jersey Arts Centre and Port of Jersey. St. Helier Central Market and King Street are also within 10 minutes.

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Mayfair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 92 out of 304 reviews
Rating 8 - Good. 142 out of 304 reviews
Rating 6 - Okay. 47 out of 304 reviews
Rating 4 - Poor. 15 out of 304 reviews
Rating 2 - Terrible. 8 out of 304 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great Location.

Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
Stayed 2 nights in Oct 2021

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi. Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :) The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Stayed 5 nights in Aug 2021

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel reception area quite modern but the rooms and bathrooms are very outdated
Stayed 3 nights in Aug 2021

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
Stayed 3 nights in Aug 2021

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
Stayed 5 nights in Aug 2021

2/10 Terrible

Kate

Disliked: Staff & service, amenities, property conditions & facilities
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Dated hotel .road noise necessitated a change or room..waiter surly otherwise ok but nothing special
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Out dated, I believe it’s soon going to be redeveloped.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere and love music
Stayed 2 nights in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

2/10 Terrible

christophe

Stayed 1 night in May 2020

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Mayfair as it was close to family and friends, and we could all use the pool
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness everything was spotless some of the reception staff could have been a bit more enthusiastic
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in Feb 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020