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Norfolk Hotel

2.0 star property
Travelers can start their day with a stylish breakfast before relaxing poolside or venturing to nearby Howard Davis Park for a change of scenery

Choose dates to view prices

Norfolk Hotel creates a charming retreat in the heart of St. Helier with its beautiful garden and outdoor pool. Guests enjoy breakfast at the Dining Room, find relaxation on the terrace, or test their skills in the arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
The current price is S$182
includes taxes & fees
22 May - 23 May
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8.8 out of 10, Excellent, 1,001 reviews
The price is S$227
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting

Frequently asked questions

Does Norfolk Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Norfolk Hotel?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Norfolk Hotel on 22 May, 2026 start from S$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Norfolk Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Norfolk Hotel?

Self-parking is free at this property.

What time is check-in at Norfolk Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Norfolk Hotel?

Checkout is at 10 AM.

Where is Norfolk Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Howard Davis Park, King Street and St. Helier Central Market.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 105 out of 260 reviews
Rating 8 - Good. 121 out of 260 reviews
Rating 6 - Okay. 27 out of 260 reviews
Rating 4 - Poor. 6 out of 260 reviews
Rating 2 - Terrible. 1 out of 260 reviews

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025
Verified

6/10 Okay

Wellington

Very central in Jersey close to the beach
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025
Verified

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Justin

Clean & tidy
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired

Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.
Stayed 4 nights in May 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Mitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

FLINT AND CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, staff are very friendly and helpful. Massive thank you to the restaurant staff in particular Mircea and Kip
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Hotel to stay near the shops, friendly staff, parking, bar & clean tidy rooms. Worth going back to stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming Old style, old fashioned service, in a positive way, values and hospitality a plus
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect stay for our trip, very central and staff were accommodating and friendly. Basic hotel but has everything we needed.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023
Verified

6/10 Okay

Andrea

Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Julie

Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style vibe, staff excellent
Stayed 1 night in Jul 2022
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Good clean basic hotel. Good location. Staff friendly and helpful.
Stayed 3 nights in Sep 2022