"My room was clean and bathroom spacious. The manager sent a text to guests when a weather emergency occurred to let everyone know where to go and also followed up to make sure my stay was going well "
"The conference rooms had terrible temperature control, we were either sweating or freezing. The beds were too soft, & the pillows were terrible it was hard to sleep. The shower that I took at the property was nothing but cold water for the entire 20 minutes. I would not recommend this hotel to anyone.
The only good thing was the staff. Friendly, outgoing and helpful at every turn
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"I've stayed at a lot of hotels and very few had fresh towels in the pool no matter what time we were there. This hotel had towels at all hours which was a blessing as our kids wanted to swim at the start, Middle and end of the day. The afternoon popcorn and evening drinks were a pleasant surprise too. Great hotel in downtown St Louis! "