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Reviews of Hometown Inn Staunton

2 out of 5
Hometown Inn Staunton
3554 Lee Jackson Hwy, Staunton, VA

Reviews

6.6
Rating 10 - Excellent. 35 out of 205 reviews" "
Rating 8 - Good. 53 out of 205 reviews" "
Rating 6 - Okay. 63 out of 205 reviews" "
Rating 4 - Poor. 32 out of 205 reviews" "
Rating 2 - Terrible. 22 out of 205 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing Stay
From check-in to check-out, it was a pleasing stay. The front desk staff was friendly, and the room that I got on the second floor was big with a balcony to boot! It was quite comforting. Sleeping was decent.
Stayed 1 night in Oct 2023

6/10 Okay

Kimberly

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
You get what you pay for.
We just needed a quick place to sleep on our trip. Place was pretty quiet but not the cleanest. Was in a convenient location. Wish they had at least had a coffee maker in the room.
Stayed 1 night in May 2023

2/10 Terrible

Albert

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very dissatisfied. We had enough warm water for 1 shower.... There were 2 of us. Couldn't get in touch with anyone for a solution. While the room was basically clean, it looked like it was put together from a garage sale. We'll never stay here again
Stayed 1 night in Dec 2022

6/10 Okay

John

Travelled with family
Liked: Cleanliness
The Edelweiss restaurant is nearby, The property.has done some upgrading but still has a lot to do. The hot water was barely lukewarm. No coffee pot. OK for a nights stay.
Stayed 1 night in Oct 2022

8/10 Good

Melody, Washington

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly enviroment and family owned.
Stayed 3 nights in Oct 2022

8/10 Good

Roberta

Liked: Cleanliness, staff & service, room comfort
Good value
Hotel was a good value for the money. Clean room, easy parking, fast check in, fridge, microwave, lots of mirrors, big rear field, cable tv. Several fast food places along road along with truck stop with gas, food. 8-9 miles south of downtown Staunton. Stayed here because of the excellent, fun Edelweiss German Restaurant practically next door. Very walkable 0.3 if you want to partake in their many beers. Will definitely stay again on my next visit to the restaurant.
Stayed 1 night in Sep 2022

4/10 Poor

Andrew, Greensboro

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Non smoking room smelled like an ashtray. Saw 2 cockroaches in the room.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Silvio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It sucks
This is family (Indian) hotel that is very basic for what you pay. Don’t expect comfort just basic truck stop hotel Room were not clean, the floor was not mat probably for weeks or the bathroom This is hotel that needs fast cash and your on your on No ice or any coffee the photos they have on the web cite are were near reality
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Very cold room, don't stay here.
The room was 50 degrees upon arrival. After several hours of having the heat on high, the bathroom was still freezing. We were not willing to even shower in the cold, plus they only left us 1 towel, 1 hand towel & 1 washcloth, there were 2 of us staying in the room! Because of this I did not leave our usual tip...their loss, but we won't be back. Such a shame, because the location is good & there is a German restaurant called Edelweiss about 3 minutes away which even had live music on a Sunday evening.
Stayed 1 night in Jan 2022

8/10 Good

Sergey

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Margi

Disliked: Cleanliness, property conditions & facilities
The room was very cheap, so I didn’t expect much. But the roaches were incessant. There were even roaches in the microwave, which I discovered after opening it when my water finished heating. But they weren’t dead, they weren’t even slowing down. So no roaches were harmed at that juncture. I can do less clean… and I can do broken stuff.. but I can’t do lots of bugs. I didn’t stay the second night I had paid for.
Stayed 2 nights in Nov 2021

4/10 Poor

John

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The personnel didn't seem to know what to do.
Stayed 1 night in Nov 2021

2/10 Terrible

Kari

Stayed 1 night in Nov 2021

8/10 Good

Carolyn M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient place to get to, with simple clean accommodations,
Stayed 1 night in Sep 2021

6/10 Okay

Bennie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't bother
It sucked!! I booked a double bed room, and when we got there it was a single. They said they were out of doubles. When I explained that my friend I was traveling with was a married man and we were NOT sleeping in the same bed, they put us in a room next door with a fold out couch. The bed was very comfortable, but the fold out couch mattress was so thin the springs made sleeping comfortably impossible. It smelled of bug spray, and there were dead bugs. The hotel is shabby, and appears to be a rent by the week type of facility. I was very unhappy.
Stayed 1 night in Sep 2021

4/10 Poor

JOHN

Travelled with pets
Disliked: Cleanliness, staff & service
Not clean. Trash left in the room and even worse were the cockroaches.
Stayed 1 night in Sep 2021

2/10 Terrible

Linda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Place could use some work on the outside. Inside was clean and in good repair.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient!
Stayed 1 night in Jul 2021

10/10 Excellent

Bronislava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD PLACE TO STAY
Stayed 1 night in Apr 2021

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely updated, comfortable.
Clean linnen, comfortable bed. Quiet and nice patio view. Room could have been cleaner. No coffee pot.
Stayed 1 night in Apr 2021

6/10 Okay

marc

Liked: Staff & service
lighting by the bed does not work. Had to move tall lamp over toward the bed to have lighting to see. Most disappointing was the internet. I spent more time trying to connect to the internet than getting work done. The mattress was a little firm for my liking.
Stayed 1 night in Mar 2021

6/10 Okay

Jonathan L

Liked: Cleanliness, staff & service
Fairly clean, good upkeep for older motel. Convenient, quiet. Lobby is 4 feet by 4 feet, no breakfast, no coffee. Pilot and McDs across the road. Okay motel, but there are others in Staunton that are better for the same price.
Stayed 1 night in Feb 2021

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Probably better staying elsewhere
Check-in took a while. The owner printed off a sheet, stared at it for a minute, asked if I had paid in advance, then stared at the sheet for another minute or two, then looked at his computer, stared at the sheet again and so forth. He finally gave me my key. The room was old and a bit run down. The room was cold so I tried to turn on the heat. There was so much dust and grime covering the controls, that I couldn't read the settings. When I got the heat going, it put out a burning smell and it set the smoke detector off. When I tried to use the floor lamp in the corner, I found that it didn't have a bulb. When I went to bed, I pulled the covers back and a bug was running across the sheet. There is no lobby at this hotel and no in-room coffee maker, so when I got up the next morning, I had to walk across the street to a gas station to buy a cup. On the positive side, the bed was fairly comfortable and there is a very good German restaurant around the corner.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at a Great Price!
We have stayed here twice this month and will stay again in the future. Very pleasant staff, clean room, comfortable bed...we definitely have been pleased!
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. close to restaurant and Gas. Friendly staff. Excellent value
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, near highway, convenient to attractions and very clean and well kept. Most comfortable sleep.
Stayed 1 night in May 2020

10/10 Excellent

María, New York City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, clean rooms, hot water, WiFi. It was a lot more of what I expected for the price. If I make this road trip again, I would stay there.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Does the job.. not bad for price...perfect for dog owners
Stayed 1 night in Feb 2020

6/10 Okay

Rosie

Travelled with family
Liked: Cleanliness, room comfort
Comfortable Stay.
The price was right for this stay. It was not fancy but very adequate. We had everything we needed, including a mini fridge. The beds were comfortable and our room very clean. I would stay here again.
Stayed 1 night in Jan 2020

6/10 Okay

Robin, Newport News, va

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was musty, out dated, the bathroom had mold and mildew around the tub. The water was not hot for a shower. There flies in the room...a ton. I can say the beds were comfortable and it was relatively quiet, considering it's across the road from a busy Pilot gas station/truck stop
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Quincy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel is far cleaner and fresher than any others I've stayed at in its price range. It's 12 miles from downtown Staunton, but both Interstate and surface highway provide quick, convenient access to the city. And within a block is an excellent German restaurant.
Stayed 2 nights in Sep 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Theodore

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Crystal, Camden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

mary a

Liked: Staff & service, room comfort
My review
It was worth the money I paid. Loved the patio and balcony idea but there were no screens. Towels needed cloroxing. Bed was clean. Definitely an older property not updated but was adequate for one night at that price. Had the convenience of parking outside the door for packing/unpacking. I would stay there again on second floor where I would be able to open door to balcony and enjoy the air. What would be so difficult about adding screens. To the patio/balcony?
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to off I-81. Near Stauton , Fisherville and Charlottesville , many places to see and visit. We went to Country Music Fest and also Antique Mall (Very Large ).Only one day visit will be back again for longer stay enjoyed . This is a verynice place to stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ground floor room had sliding glass backdoor......and grass outside
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Welcome haven after a day on the road.
Stayed 1 night in Jun 2019

8/10 Good

allyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price , clean
Older hotel great price, the very busy highway was close that's why the location grade wasn't higher.
Stayed 1 night in Apr 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the orice
Just looking for a place to get some rest. Outside of building looks dated. The room was nice and clean.
Stayed 1 night in Mar 2019

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great clean and convenient
Stayed 1 night in Mar 2019

6/10 Okay

Amanda

Stayed 1 night in Feb 2019

8/10 Good

Donna

Liked: Cleanliness
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Extremely accommodating for a late checkin
Stayed 1 night in Nov 2018