Steinhoefel Holiday Rentals

"Das Hotel liegt abseits des Verkehrs direkt an der Spree. Mein Zimmer war ausreichend groß und sauber. Das Bett war bequem, was die Matratze angeht. Einzig das Kopfkissen war zumindest aus meiner Sicht und der meines mitreisenden Cousins im anderen Zimmer eine Katastrophe. Eine einzige Luftnummer. Also kaum Volumen. Das mag persönlicher Geschmack, aber zumindest aus unserer Sict war das ein Manko. Das Personal war top. Sei es bei der Unterstützung in Sachen Unterbringung der Fahrräder im hauseigenen Fahrradcontainer oder auch beim morgendlichen Frühstücksbuffet, welches sehr reichhaltig und lecker war, es waren ausschließlich nette und zuvorkommende Kontakte."

"For what it was you could not argue. Great place to stay"

"Absolutely loved our stay here. Our double room turned out to be a huge apartment with plenty of space and even its own washer! The staff here is so helpful and kind. They helped us figure our way around and even had tram tickets for sale so we didn't have to stress about it while we figured out the app and what we wanted to get for the rest of the trip. The buffet breakfast is super and highly recommend getting it added on. We also ended up having dinner here three nights out of the five that we stayed because it worked out better for our plans and was also delicious. While the hotel is in area that may seem a bit out of the way, there is a tram stop right across the street, an Aldi's about a ten minute walk away to get whatever you want and several restaurants and cafes within a 20 minute walk. Again, the helpfulness of the staff, the nice sized rooms and the food will definitely have us staying here if we are back versus any of the more "typical" chain hotels in the central area. "

"It was a good hotel for the price and a short walk from the train station. We had to single beds and they were clean and comfortable. We tried to check in early and when they didn't have rooms clean yet, they were kind enough to store our suitcases so we could go explore. My only complaint was breakfast, which is additional cost. It was 37 euros (roughly $43 USD) and it was no more than a sparse continental breakfast bar (cold meats and cheese slices, yogurt and toppings, various breads, and some fruit). We would have gotten breakfast somewhere else had we known that's all that would be offered. You live, you learn :) "

"Cosy and good value for money Like being at home in another country"

"Thank you for the beautiful stay."

"I love service very good staff "

"Good"

"Nobody is at the desk after 3pm even though they tell you to check in after 3pm, makes no sense. You have to use a separate entrance after 3pm, which nobody explained to me so i was locked out of the hotel and had to call customer service. They didn’t know how to help me so they had to call the person that lives on the property to come let me in. He barely spoke any English so he was confused on how to help me, but eventually he showed me how to use my key on the back door to get in (there is no sign or obvious spot to put your key card). And because it’s a separate entrance you can’t use the elevator after 3pm which is annoying because i was on the 4th floor. The wifi was HORRIBLE. Every few minutes it would disconnect from my phone and i would have to go into my settings, turn off wifi entirely, then turn it back on and MAYBE the wifi would reconnect. If you’re not close to the lobby then the wifi doesn’t work (even in the lobby it was slow). It was just very underwhelming and barely met the standards. Wouldn’t stay here again let’s just put it that way. "