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"Ac is in horrible shape "

"Room was very nice. Beautiful view. Bathroom very nice just a bit small for two. Overall I would highly recommend this hotel. "

" It was very difficult to locate this hotel. The AC unit was extremely noisy, and to make matters worse, they placed us directly below the dining area. Guests started making loud noises early in the morning, waking us up at 6 AM. Overall, a very frustrating experience."

"The staff was phenomenal; especially Estella at the front desk and Michael the concierge. Everyone smiled and acknowledged you when you walked by and were very helpful. A nice little touch was macaroons in our room on check-in. There’s a lovely café for coffee, pastries and sandwiches in addition to two restaurants on site. The rooms were nice and a good size however they could use a little updating with the carpet and the bathroom grout in the shower. Wonderful location, easy to take public transportation I would stay here again. "

"I rented the room because it had a refrigerator, which did not work"

"Sketchy. Regret booking. Spend $25 more for a decent hotel. It felt like a motel from a movie. The lobby is fine then you drive around to a street entrance. Super run down and outdated. I was hesitant to sit on the little couch. Didn’t bother to see breakfast. Housekeeping loudly knocked twice as I was trying to sleep in the morning before I checked out. "

"Room, amenities, property - all exceeded Hyatt standards. Having parking on sight was a plus. "

"A few suggestions that could elevate the guest experience further: Dining: Breakfast offerings could be enhanced with more consistent availability. Fresh fruit like bananas and the fruit bowl were available only one of the days during our stay, having these replenished regularly would be greate. The coffee flavor was quite light (felt like flavored hot water); a richer brew would be appreciated by coffee drinkers. Facilities: We noticed only one elevator was operational, which occasionally caused wait times. Rooms: The rooms were fairly clean and comfortable. Updating some of the furnishings could help modernize the space and match the quality of service."

"Food was fresh"