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North Stafford Hotel Town Centre

3.0 star property
Hotel in Stoke-on-Trent with 24-hour front desk and restaurant

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Photo gallery for North Stafford Hotel Town Centre

Desk, WiFi, bed sheets
Bar (on property)
Lobby
Interior
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

Desk, WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 2 Single Beds

Executive Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, No Windows

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Desk, WiFi, bed sheets

Standard Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, WiFi, bed sheets

Standard Single Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • Sleeps 1
  • 1 Single Bed

Double Room, No Windows

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Wardrobe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Map
Winton Square, Station Road, Stoke-on-Trent, England, ST4 2AE

What's nearby

  • Staffordshire University - 2 min walk - 0.2 km
  • Kings Hall - 6 min walk - 0.5 km
  • Fenton Manor Sports Complex - 15 min walk - 1.3 km
  • Victoria Hall - 3 min drive - 2.4 km
  • Waterworld - 3 min drive - 2.8 km

Getting around

  • Stoke-On-Trent Station - 1 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪University Pizzeria - ‬5 min walk
  • ‪Bod - ‬1 min walk
  • ‪The Terrace - ‬7 min walk
  • ‪The Glebe - ‬5 min walk
  • ‪Sweet & Spice - ‬8 min walk

About this property

North Stafford Hotel Town Centre

Hotel near a train station
At North Stafford Hotel Town Centre, you can look forward to dry cleaning/laundry services, a bar and conference space. The on-site restaurant, Six Towns, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • Smoke-free property, a lift and 9 meeting rooms
  • Luggage storage, laundry services and a 24-hour front desk
Room features
All 80 rooms boast comforts such as 24-hour room service, in addition to amenities such as WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 10 to 15 for adults and GBP 5 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Six Towns

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 9 meeting rooms
  • Conference space

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 2 May 2025 to 6 October 2025 (dates subject to change).
The property is closed between 23 October and 31 July.
The property will be renovating from 1 May 2025 to 1 September 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults and GBP 5.00 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

North Stafford Hotel Town Centre
North Stafford Hotel Town Centre Stoke-on-trent
North Stafford Town Centre
North Stafford Town Centre Stoke-on-trent
Stafford Town Stoke On Trent
North Stafford Hotel Town Centre Hotel
North Stafford Hotel Town Centre Stoke-on-Trent
North Stafford Hotel Town Centre Hotel Stoke-on-Trent

Frequently asked questions

Is North Stafford Hotel Town Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at North Stafford Hotel Town Centre?

Self-parking is available for GBP 5 per day.

What time is check-in at North Stafford Hotel Town Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at North Stafford Hotel Town Centre?

Checkout is at 10:00 AM.

Where is North Stafford Hotel Town Centre located?

Situated in Stoke-on-Trent, this hotel is within a 10-minute walk of Staffordshire University, Hanley Park and Stoke Minster. Kings Hall and Stoke-on-Trent Repertory Theatre are also within 15 minutes. Stoke-On-Trent Station is only a 1-minute walk.

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North Stafford Hotel Town Centre Reviews

Reviews

6.4
Rating 10 - Excellent. 119 out of 894 reviews
Rating 8 - Good. 278 out of 894 reviews
Rating 6 - Okay. 237 out of 894 reviews
Rating 4 - Poor. 150 out of 894 reviews
Rating 2 - Terrible. 110 out of 894 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Muhammad Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Big rooms, overall good for the price. Fantastic location. Helpful staff.
Stayed 1 night in Sep 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
My overall experience was fine, comfortable and staff friendly and helpful. Would stay again.
Stayed 1 night in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service

Adequate Hotel for short stay

Perfectly fine hotel Rooms a bit on small side and beds small and lumpy wouldnt fancy staying longer then a couple of nights But for the price ok
Stayed 1 night in Aug 2022

6/10 Okay

Robert

Disliked: Property conditions & facilities
As expected very dated hotel - but convenient for the station and cheap (if that’s what looking for).
Stayed 2 nights in Oct 2022

8/10 Good

Kerry

Liked: Cleanliness, staff & service, room comfort
Perfectly fine for an overnight stay x
Stayed 1 night in Jul 2022

2/10 Terrible

Craig

Liked: Cleanliness, staff & service
Very thin walls was kept up most of the night with the noise from next door but staff were very nice and helpful room was ok
Stayed 1 night in Jul 2022

8/10 Good

Anh

Liked: Cleanliness, staff & service, room comfort

Great value overnight stay

I had a decent stay, clean and comfortable room, excellent service from hotel staff. Yes the hotel is worn and in need of a lick of paint and some tlc etc, but I feel this is well reflected in the price. Would stay again if I’m the area, nice breakfast. I was expecting a lot worse based on the reviews, which I didn’t find to be the case in the main.
Stayed 1 night in Aug 2022

10/10 Excellent

Wenzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive stay

Positive experience and cheap. Comfy bed but there was a wedding party using the hotel that night so a bit of noise but nothing excessive.
Stayed 1 night in Sep 2022

10/10 Excellent

haseeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay on1st floor better than 2nd floor
Stayed 1 night in Sep 2022

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities

Not too bad

The staff are helpful but you need to ask for things: extra tea/coffee/milk/bubble bath/iron. The place could do with new windows but the inside downstairs is beautiful.
Stayed 3 nights in Sep 2022

6/10 Okay

Tony

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly, food left a lot to be desired, rooms really tired and dated, needs complete overall. There for 2 nights for a short break, had to ask for a different room on arrival has original was terrible, cheap cheerful, guess it is what it is, not somewhere I would personally stay again.
Stayed 2 nights in Aug 2022

8/10 Good

Alison

Liked: Staff & service, room comfort
Rooms are basic and small, its ok if just want room to put your head down. Rooms could do with some basic upgrading to help make them look more modern Shower was good, very powerful but if your short there is struggle actually to climb into the bath to get under shower as side part of bath is quite wide Staff very friendly and helpful. Very central and littarly 1 min walk from train station and bus stops
Stayed 2 nights in Sep 2022

6/10 Okay

Lydia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

As expected for the price

You get what you pay for. Very overdue a refurb, very old decor. But surprisingly clean, good shower and comfy bed. Only stayed 1 night so it's all we needed. Chose for location more than anything and suited us fine.
Stayed 1 night in Jul 2022

4/10 Poor

Blake

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
for a 3 star hotel, the condition of the property seems run down, a renovation would be needed to make this place thrive, beds are well a bed, but not the best at all, night porter walking around woke us up 3 times in the night, not much sound proofing for the rooms
Stayed 1 night in Nov 2022

8/10 Good

Ketty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stoke on Trent visit

One night, impressive cleanliness, friendly reception personnel, all I needed in my room was there, neat, smart, comfortable, an iron and board provided 10/10👏 My main issue was the Wi-Fi, either week or no signal for the free one, fortunately I had my own. The small sink in the bathroom could do with a change in taps perhaps🙃 all in all my stay was a definite 9.5/10! Keep up the good work team👏👏👏👏 I will definitely come back soon.
Stayed 1 night in Jul 2022

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay hear.

I am stunned about how bad this hotel was. Old, dilapidated and not clean. I should have realised, given Britannia Hotels’ reputation. But Shame on Hotels.com for listing this place.
Stayed 1 night in Oct 2022

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good and cheap.We stayed only one night.We are happy about our room .We did not get the chance to meet their staff .Only we met the receptionist, he was nice and polite person.Their lift was not working it was shame.
Stayed 1 night in Sep 2022

4/10 Poor

zoe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although clean, facilities poor and very dated. Wedding music loud under room but did stop at 12.30am as told.
Stayed 1 night in Jul 2022

6/10 Okay

ronnie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

North Stafford

Hotel is very run down and needs a complete overhaul. Although clean the bathroom was in terrible state even with bare earth wires on the towel rail and very cramped. The bedroom was outdated and very small to the point you couldn't open the drawers fully due to the bed. Definitely would not return here.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Overwhelmingly ok.

The furniture is pretty old but it's all nice and clean. The pillows are very hard. Parking was easy. Hotel staff seemed friendly. The walls are quite thin so if neighbours are a bit loud you'll be hearing them. The free lobby wifi is good just a bit slow. The shower is nice. The toilets were clean. Complimentary soaps, coffee and tea is nice. Id say that this stay was great value for money and I'd definitely stay here again. My one big complaint being the pillows, but I didnt contact the hotel staff, so there may be softer ones available.
Stayed 3 nights in Aug 2022

6/10 Okay

Qianhui

Disliked: Room comfort

Disappointing stay

When we entered the room, whole room smelled like cleaning liquid and we have to open window all night. Hotel didn’t provide any shampoos as well. A bit disappointing.
Stayed 1 night in Jul 2022

10/10 Excellent

hijab

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

excellent except WIFI service

over all it was excellent stay but what put me off was WIFI ,if you are on ground floor then WIFI is free but in your rooms you need to pay for wifi which is 7 pound's per day which is ridiculously expensive. if per room is charged even 1 pounds per day business can easily make pout per month from paying for internet services. I think wifi should be free for all rooms. else everything was good.
Stayed 1 night in Sep 2022

2/10 Terrible

Eleanor

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid!!!!

Reception staff not very helpful. The entire hotel is tired and needs a good improvement and brought up to date. I asked to book a table for dinner when I was checking in and was told there was no need, only to be told later in the evening that food was not being served.
Stayed 1 night in Jul 2022

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lift was out of order and main light in room was not working. Staff were very polite and smartly dressed. The building is charming but would benefit from a little TLC. The room itself was very clean with a well stocked hospitality tray. There was virtually no noise from outside which meant a peaceful night's sleep. The bathroom could do with a handrail to assist with getting in and out of the shower. Could also do with more parking spaces for disabled guests near reception. This was a single night stay and was in a handy location close to the university.
Stayed 1 night in Sep 2022