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The Upper House

4.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for The Upper House

Serves lunch and brunch
Exterior
Reception
1 bedroom, iron/ironing board, free WiFi
1 bedroom, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The current price is S$159
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Triple Room

1 bedroom, iron/ironing board, free WiFi

Classic Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

1 bedroom, iron/ironing board, free WiFi

Executive Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

1 bedroom, iron/ironing board, free WiFi

Executive Double or Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Luxury Suite

1 bedroom, iron/ironing board, free WiFi

Luxury Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room with Bath

1 bedroom, iron/ironing board, free WiFi

Double Room with Bath

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

1 bedroom, iron/ironing board, free WiFi

Executive Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room

1 bedroom, iron/ironing board, free WiFi

Family Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Balcony

1 bedroom, iron/ironing board, free WiFi

Double Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed
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About the area

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 4 min drive - 2.4 km
  • Trentham Monkey Forest - 6 min drive - 4.6 km
  • Trentham Gardens - 7 min drive - 4.6 km
  • Fenton Manor Sports Complex - 11 min drive - 9.1 km
  • Staffordshire University - 12 min drive - 10.0 km

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪The Trentham Estate - ‬7 min drive
  • ‪Toby Carvery - ‬7 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Plume of Feathers - ‬14 min walk

About this property

The Upper House

Upscale eco-certified hotel near Trentham Monkey Forest
Located close to World of Wedgwood and Trentham Gardens, The Upper House provides free cooked-to-order breakfast, a terrace and a garden. The on-site restaurant, ., offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • An electric car charging station, a lift and luggage storage
  • Smoke-free property, a 24-hour front desk and a banquet hall
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at The Upper House boast comforts such as free WiFi and room service.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 525 reviews
The price is S$116
includes taxes & fees
22 Jun - 23 Jun
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • .
  • .

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of 18 Jun, 2025, prices found for a 1-night stay for 2 adults at The Upper House on 29 Jun, 2025 start from S$158.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self-parking is free at this property.

What time is check-in at The Upper House?

Check-in start time: 3:00 PM; check-in end time: 5 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Upper House?

Checkout is at 11 AM.

Where is The Upper House located?

Situated in a rural location, this eco-certified hotel is within 3 mi (5 km) of World of Wedgwood, Trentham Monkey Forest and Trentham Gardens. Fenton Manor Sports Complex and Royal Stoke University Hospital are also within 9 mi (15 km).

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The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 272 reviews
Rating 8 - Good. 60 out of 272 reviews
Rating 6 - Okay. 9 out of 272 reviews
Rating 4 - Poor. 3 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Amenities
Stunning location, great staff and very much recommended
Stayed 1 night in May 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent and a magnificent property surrounds the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Shayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Relative to price paid everything was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Beautiful setting
Stayed 2 nights in Feb 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at The Upper House. The breakfast is amazing. Especially the oatcakes. Quality is above all other breakfasts! We will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome. Excellent food, lovely surroundings / grounds.
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rural country house hotel

It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic property with all modern comforts

A charming hotel full of character. A historic property with connections to the Wedgwood family. We were greeted by Bella the resident cat who endeared herself to us. The room was perfect with a good balance of historic charm and modern comfort. Good supply of teas, coffee and biscuits appreciated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Great staff. Interior decorating needed
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about it is lovely

Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable room and bed with a modern bathroom that’s super clean. Staff were welcoming and the breakfast was great with lots of options. Parking is easy and it’s really accessible for visiting our family. Would suggest a little bit more personal interaction to gauge why a customer visits and share what else is available food/drink wise from the hotel besides breakfast. Will be staying again in a couple of weeks and looking forward to it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Scenery was lovely, bathroom modern and clean with great shower. Nice patio area as well and liked the christmas tree in reception. Staff pleasant and friendly. Breakfast cereal museli was very nice and also vegan options available.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old style hotel & would over to visit when weathers better. Has lots of character & charm. Staff great helpful & friendly. We had dinner there which was presented well very tasty & enough choice to suit all tastes but not overwhelming. Prices are good too for this style of hotel.
Stayed 1 night in Dec 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice business stay. Breakfast was excellent. All staff very polite.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel with great staff
Stayed 1 night in Jun 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 1 night stay. Felt very welcome on arrival and had check-in online. The receptionist was very pleasant and informative. Room was very comfortable with lovely bed linen and towels and nice amenities. Fabulous breakfast. We really enjoyed our brief stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place - very cozy. The staff at breakfast were very friendly and the food was delicious.
Stayed 1 night in May 2024