"Quietly surprised with this hotel, wasn't expecting much when i booked. However on arrival, we were greeted with a easy book in system, a swanky modern reception area and went to the room. Bed was a little small, but the room was really nice. Will book again if ever back in Rotterdam"

"We stayed here for one night due to our flight to Vancouver being cancelled, and we were pleasantly surprised by how nice the hotel is compared to similar-level hotels in France or Italy. From the shuttle bus to the reception and restaurant, the service was outstanding. The room was clean, spacious, ..."

"Quit room , clean room, Good restaurant."

"It was a quick stay due to an early flight, staff were helpful & I took the shuttle to the airport which arrived on time"

"Our room was extremely clean and wonderful. Loved being up on the 11th floor great views. Hotel is in a wonderful lication"

"CitizenM was a dream! The anesthetic is so colourful and warmly invitiing. The Ambassadors go out their way to assist you and help in any way. Their courtesy, respect and helpfulness was always genuine. The girls were very knowledgeable about shopping and where to eat in the area and made great recommendations ..."