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Reviews of Hotel Astoria

Hotel Astoria
Hospitalstr. 29, Stuttgart, BW

Reviews

6.8
Rating 10 - Excellent. 140 out of 875 reviews" "
Rating 8 - Good. 315 out of 875 reviews" "
Rating 6 - Okay. 209 out of 875 reviews" "
Rating 4 - Poor. 115 out of 875 reviews" "
Rating 2 - Terrible. 96 out of 875 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Adam, Blackstock

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Where to start… we booked the family room which is not located in the hotel. It’s around the corner above a night club. The bathroom was newly renovated and the only thing besides the linens that were clean. The plugs aren’t secure and when I plugged in my charger, it sparked and killed my charger. The tv doesn’t work and the wifi wasn’t useful.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Amenities
Great property
Stayed 1 night in Mar 2024
Response from Hotel Astoria on 24 Apr,2024
Thank you for your positive review. We would be delighted to welcome you again at our hotel.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Hotel Astoria on 24 Apr,2024
Thank you for your positive review. We would be delighted to welcome you again at our hotel.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Astoria on 6 Mar,2024
Sehr geehrter Gast, vielen Dank für Ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

4/10 Poor

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and easy parking.
Our room wasn’t available, so we were given suites. They were amazing. Thank you.
Stayed 1 night in Jan 2024

2/10 Terrible

Thomas

Stayed 2 nights in Nov 2023

8/10 Good

Barbara

Stayed 1 night in Oct 2023

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the photos are not very accurate of the actual property and were probably taken when the hotel first opened as the furniture and everything in the hotel now is a lot more tired. check in was easy enough but there was no customer service or pleasantry in it. in fact we had to wait until the staff finished their conversation before they even said hello or addressed us. found it very disappointing as well that there are building road works right outside the hotel and no one notified us.
Stayed 1 night in Oct 2023

2/10 Terrible

hasan erdener

Stayed 3 nights in Sep 2023

2/10 Terrible

Phil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bedbugs! They changed my room very quickly but I was so bit up that I had to leave early. And they wouldn't refund my two remaining days even though it was their situation that caused me to leave.
Stayed 6 nights in Sep 2023

10/10 Excellent

Isaac

Stayed 1 night in Sep 2023

4/10 Poor

Patrick

Stayed 1 night in Sep 2023

10/10 Excellent

Nasiru

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Aug 2023

2/10 Terrible

Benny

Stayed 2 nights in Jul 2023

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Joshua

Stayed 1 night in Jul 2023

10/10 Excellent

Fabienne

Stayed 1 night in Jul 2023

8/10 Good

YASIN GOKTAN

Stayed 1 night in Jul 2023

6/10 Okay

KENTAROU

Stayed 5 nights in Jun 2023
Response from Hotel Astoria on 23 Jun,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

10/10 Excellent

Donald, Arlington Heights

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel. Lack of AC was a problem one night, but once we got the fans positioned it wasn’t bad. Great location. Breakfast was amazing and with the cost. Parking was easy and always found a spot. The hotel is in a great location.
Stayed 3 nights in Jun 2023
Response from Hotel Astoria on 23 Jun,2023
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an overall pleasant experience during your stay at our lovely hotel.We apologize for the inconvenience you faced with the lack of AC on one night. However, we're glad to know that our fans provided some relief once they were properly positioned. Your understanding and cooperation are truly appreciated.It's great to learn that our hotel's location met your expectations. We believe that a convenient and accessible location can significantly enhance the overall experience for our guests.We're thrilled to hear that you enjoyed our amazing breakfast. We strive to provide a delightful culinary experience that is well worth the cost, and your kind words reaffirm our efforts.Additionally, we're glad that you found parking to be easy and always managed to find a spot. We understand that hassle-free parking can be a major convenience, and we're pleased to have met your expectations in this regard.Thank you for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back in the future and providing you with another wonderful experience in our great location.

2/10 Terrible

Marcelo

Stayed 2 nights in Jun 2023
Response from Hotel Astoria on 23 Jun,2023
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Gerne hätten wir uns gefreut, hätten Sie geschrieben was Ihnen nicht gefällt.

6/10 Okay

Günter

Stayed 1 night in Jun 2023
Response from Hotel Astoria on 23 Jun,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in apartment 2 which was around the corner from the hotel, room slept 6 which is hard to find. Parking was available and easy, but there was construction on the street in front of the hotel which was hard to navigate. Location is good, walkable. Room was HUGE and beds were comfortable.
Stayed 2 nights in May 2023
Response from Hotel Astoria on 5 Jun,2023
Sehr geehrter Gast,vielen Dank für Ihre positive und nette Bewertung. Wir geben unser Bestes, um unsere Gäste zufrieden zu stellen. Wir hoffen, dass Sie uns bald wieder besuchen werden.

8/10 Good

Inken

Stayed 2 nights in May 2023
Response from Hotel Astoria on 4 Jun,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

4/10 Poor

Patrick

Disliked: Property conditions & facilities, room comfort
80er Jahre Hotel
Das Hotel ist in den 80er Jahren stehengeblieben, Badezimmer völlig veraltet. Lift geht nur in Zwischenstockwerken d.h man muss den Koffer einen halben Stock tragen. Nie wieder dieses Hotel.
Stayed 1 night in May 2023
Response from Hotel Astoria on 28 May,2023
Sehr geehrter Gast,wir haben unser Hotel Anfang des Jahres vollständig renoviert, einschließlich neuer Möbel, Matratzen usw. Wir besitzen keine Möbel aus den 80er Jahren. Wir bedauern sehr, dass unser Hotel Ihren Ansprüchen nicht gerecht wurde.

6/10 Okay

Stanislav

Stayed 1 night in Apr 2023
Response from Hotel Astoria on 28 May,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Hotel Astoria on 22 Apr,2023
Sehr geehrter Gast, vielen Dank für ihre Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

8/10 Good

Touko

Stayed 1 night in Apr 2023
Response from Hotel Astoria on 22 Apr,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

8/10 Good

Adina

Stayed 1 night in Apr 2023
Response from Hotel Astoria on 28 May,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

4/10 Poor

Alexander

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Für Business Trips nicht geeignet
Für Business Trips nicht geeignet. Amex kreditkarten werden nicht akzeptiert. Fahrstuhl war defekt und trotzdem wird ein Zimmer im 5.OG zugeordnet.
Stayed 4 nights in Apr 2023
Response from Hotel Astoria on 22 Apr,2023
Sehr geehrter Gast,wir haben gerade eine Umstellung beim Kartensystem, dies sollte bald wieder möglich sein. Leider ist unser Fahrstuhl in dieser Nacht ausgefallen, wir haben uns aber umgehend am nächsten Tag um dieses Problem gekümmert. Wir hoffen auf Verständnis.

2/10 Terrible

Jose Luis, Tinley Park

Stayed 1 night in Mar 2023
Response from Hotel Astoria on 10 Apr,2023
Sehr geehrter Herr Jose,vielen Dank für Ihre Bewertung. Gerne würde uns Interessieren was Ihnen nicht gefallen hat, damit wir dies verbessern hätten können

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Decent, but only.
There was construction all around the property, so vehicle access was impeded. The apartment was overall nice, but it was on the third floor, no (functional) elevator to help us bring luggage up (and we had luggage!). Room was too hot, but the room’s thermostat had a missing rheostat so we couldn’t adjust it, and kept windows open to make it manageable. We didn’t get internet access for the first night which went unaddressed by the hotel. We figured out ourselves that the router had been unplugged, we plugged it back in and the internet worked fine after that. But…it was unplugged in the first place. Room was fine, but for future travelers: no microwave, mini-fridge or coffee maker. Beds, toilet, tv and shower completed the environment.
Stayed 4 nights in Mar 2023
Response from Hotel Astoria on 21 Mar,2023
Dear sir,We apologize for the inconvenience. Unfortunately we offer our guests good comfort. Unfortunately, we have no influence on the construction sites in front of our hotel. However, the construction work ended the week. For the sake of our internet, if you have any problems, you are welcome to come to the reception so that we can take care of the problem.As described on our page, we do not offer in-room microwaves. However, you are welcome to use the microwave in our kitchen at any time.

10/10 Excellent

Seohyeon

Stayed 1 night in Mar 2023
Response from Astoria on 4 Mar,2023
VielenDank für Ihre sehr gute Bewertung!Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!Hotel Astoria

8/10 Good

Heinrich

Stayed 1 night in Mar 2023
Response from Hotel Astoria on 4 Mar,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Stairs. So. Many. Stairs. I had fairly heavy luggage so this was irritating. Once checked in, you have to go down a few stairs to get to the lift. The lift stops between floors (a mezzanine) so there are more stairs to go up or down, depending, to get to your room! The room looked flimsy but it's a place to sleep in and it fulfilled that minimal function.
Response from Hotel Astoria on 2 Mar,2023
Dear guest, the entrance to our elevator is close to stepless. However, our elevator stops between floors, so depending on the floor, you only have 7 flights of stairs in front of you.We would have been happy to help you with the suitcases if you had asked.Best regards

10/10 Excellent

LEONARDO

Stayed 3 nights in Feb 2023
Response from Hotel Astoria on 27 Feb,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

10/10 Excellent

Hakdan

Stayed 2 nights in Feb 2023
Response from Hotel Astoria on 27 Feb,2023
Sehr geehrter Gast, vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

2/10 Terrible

Jérémie

Stayed 1 night in Feb 2023
Response from Hotel Astoria on 13 Feb,2023
Sehr geehrter Gast,vielen Dank für Ihre Bewertung.

6/10 Okay

Taner

Stayed 2 nights in Jan 2023
Response from Hotel Astoria on 5 Feb,2023
Sehr geehrter Gast,vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen. Mit freundlichen GrüßenHotel Astoria

10/10 Excellent

Wenshuai

Stayed 1 night in Jan 2023
Response from Hotel Astoria on 17 Jan,2023
Sehr geehrter Gast,vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

8/10 Good

ALEXANDROS

Stayed 4 nights in Dec 2022
Response from Reception on 2 Jan,2023
Dear Guest,thank you very much for your good rating.We would like to welcome you soon again.Hotel Astoria Team

6/10 Okay

Luethi

Stayed 2 nights in Dec 2022
Response from Hotel Astoria on 15 Dec,2022
Sehr geehrter Gast,vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Everything was fine despite the fact that I’d paid for a double bed and was put in a room with two single beds and was told to just push them together.
Stayed 1 night in Dec 2022
Response from Hotel Astoria on 7 Dec,2022
Sehr geehrter Gast,da unsere Gäste unterschiedliche wünsche haben und nicht immer ein Doppelzimmer mit betten die zusammen hängen haben möchten gibt es in paar Zimmern bei uns diese Möglichkeit individuell die Betten zusammen zuschieben oder auch auseinander zu schieben. Ich hoffe das war kein großes Problem für Sie.

10/10 Excellent

Guillermo

Stayed 1 night in Dec 2022
Response from Hotel Astoria on 7 Dec,2022
Sehr geehrter Gast,vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

8/10 Good

DANIEL

Stayed 4 nights in Nov 2022
Response from Hotel Astoria on 7 Dec,2022
Sehr geehrter Gast,vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.

2/10 Terrible

Fariz

Stayed 1 night in Nov 2022

8/10 Good

Erick

Stayed 1 night in Nov 2022

2/10 Terrible

Matthew

Stayed 1 night in Oct 2022
Response from Hotel Astoria on 29 Oct,2022
Sehr geehrter Gast,vielen Dank für Ihre Bewertung.

6/10 Okay

Marco

Stayed 1 night in Oct 2022
Response from Hotel Astoria on 24 Oct,2022
Sehr geehrter Gast,vielen Dank für ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.