Breakfast, lunch, dinner served; garden views
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Reviews of Casa 1800 Suchitoto

2.5 out of 5
Casa 1800 Suchitoto
Av. 15 de Septiembre #61, Barrio de Concepción, Suchitoto, Cuscatlan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 104 reviews" "
Rating 8 - Good. 20 out of 104 reviews" "
Rating 6 - Okay. 4 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing but I wish it had a pool so could had cooled off after walking in town
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early and were warmly greeted and invited to enjoy a welcome beverage in their restaurant. Everyone we met was friendly and helpful. The food in the restaurant was delicious and the view of the lake is incredible. We were able to walk to the plaza and see some of the town, do a little sightseeing and shopping, even found an ATM. The room was clean, comfortable , and quiet. I would love to go back and spend a little more time there.
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it’s quaintness!
Stayed 3 nights in Apr 2024
Response from Management on 8 Apr,2024
Thank you so much for your comments, it was a pleasure to welcome you and we hope yo see you soon

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is the NICEST ever and they made us feel like we were so special. The property is amazing and the view is breathtaking.
Stayed 1 night in Apr 2024
Response from Management on 8 Apr,2024
Thank you so much for your comments, it was a pleasure to welcome you and we hope yo see you soon

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view, the village very authentic.
Stayed 1 night in Mar 2024
Response from Management on 3 Apr,2024
Thank you so much for our comment, it was a pleasure to welcome you and we hope to see you again.

10/10 Excellent

Wilfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with amazing views, attention to detail.
Stayed 1 night in Mar 2024
Response from Gerencia on 23 Mar,2024
Thank you so much for your comment it was a pleasure to welcome you, we hope to see you soon

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly people. I was able to walk at all hours in this area. The food options were great! I will be back.
Stayed 2 nights in Mar 2024
Response from Casa 1800 on 19 Mar,2024
Gracias Evelyn por tomarte el tiempo de valorarnos y dejarnos saber tu experiencia. Nos inspira mucho seguir adelante y nos aseguraremos de hacerle saber a todo nuestro equipo. ¡Te esperamos muy pronto de nuevo!

10/10 Excellent

melvin

Stayed 1 night in Mar 2024
Response from Gerencia on 8 Apr,2024
Muchas gracias por su visita, esperamos nos vuelva a visitar pronto

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with amazing view of lake Suchitlan during meals. The staff is so attentive and polite, the details around the property are very charming and real. The room is on the small size but the bedding is the most comfortable I’ve slept in ever. I only wish the rooms had a window, it was the only thing standing from a perfect score. The lack of natural light adds a depressing tone to the room. However, I don’t usually plan to stay inside the rooms so it wasn’t as terrible. Hope to return!
Stayed 1 night in Feb 2024
Response from Management on 29 Feb,2024
Thank you so much for every comment and for your visit, it was a pleasure to welcome you and we hope to see you soon.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the colonial architecture and ambiance of this hotel. The staff here is superb. They're very helpful and friendly
Stayed 1 night in Dec 2023
Response from Management on 15 Feb,2024
It was a pleasure to welcome you and we are glad to know that you enjoyed your stay with us. We hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Rooms Ok. All employees Amazing! Marcela the best! Thank you.
Stayed 1 night in Jan 2024
Response from Gerencia on 15 Feb,2024
Thank you so much for your comments, it was a pleasure to welcome you.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time visiting Suchitoto, so glad we decided to stay here. We were warmly greeted by Arnold at check in who was wonderful. We had a few questions about things in the local area and he was able to guide us in the right direction and even called the taxi service for us. We had dinner at the hotel and the views from the patio are spectacular! It's as if you're looking at a live painting - just beautiful! The rooms are well appointed and have so much charm & character. The breakfast is included in the room rate and it was delicious! This place is picturesque, a great value and I would stay here again.
Response from Casa 1800 on 22 Feb,2024
Gracias Ruth por tomarte el tiempo de valorarnos y dejarnos saber tu experiencia. Nos inspira mucho seguir adelante y nos aseguraremos de hacerle saber a todo nuestro equipo. ¡Te esperamos muy pronto de nuevo!

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024
Response from Gerencia on 15 Feb,2024
Muchas gracias por tu valoración, fue un placer darte la bienvenida, te esperamos nuevamente

8/10 Good

Ana

Stayed 1 night in Nov 2023
Response from Casa 1800 on 3 Jan,2024
Thank you for your visit, we hope you will get back

10/10 Excellent

Yamil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023
Response from Management on 28 Nov,2023
Thank you for your comment Yamil, it was a pleasure to welcome you and we hope you will get back soon

10/10 Excellent

ASBEL A, lake view terrace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 15 nights in Oct 2023
Response from Casa 1800 on 3 Nov,2023
Muchas gracias por su visita Asbel

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and polite.
Stayed 1 night in Oct 2023
Response from Management on 17 Oct,2023
Thank you Linda for your comment, we will tell to our staff about it, it was a pleasure to welcome you and we hope to see you again

10/10 Excellent

rodolfo, los angeles

Stayed 1 night in Sep 2023
Response from Casa 1800 on 3 Nov,2023
Muchas gracias por su visita Rodolfo

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is very cute and picturesque. My family and I enjoyed our stay here. The servers at the restaurant were very friendly and helpful. My only thing is that there are a lot of bugs around the place given it’s location, but nothing a little bug spray can’t fix. Overall great service, very clean, and very cute location.
Stayed 1 night in Sep 2023
Response from Management on 26 Sept,2023
Thank you Nancy for taking your time to tell us about your experience, it was a pleasure to welcome you and we hope to see you again.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Quiet and very peaceful with beautiful views
Stayed 1 night in Sep 2023
Response from Casa 1800 on 24 Sept,2023
Thank you so much Angel for your comments about your experience with us, it was a pleasure to welcome you and we hope to see you soon.

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Aug 2023
Response from Gerencia on 16 Aug,2023
Gracias Yolanda por tomarte el tiempo de valorarnos y dejarnos saber tu experiencia. Nos inspira mucho seguir adelante y nos aseguraremos de hacerle saber a todo nuestro equipo. ¡Te esperamos muy pronto de nuevo!

10/10 Excellent

katia

Stayed 1 night in Jul 2023
Response from Gerencia on 6 Sept,2023
Gracias por tu valoración, fue un placer darles la bienvenida en nuestro hotel y esperamos nos vuelvan a visitar pronto.

10/10 Excellent

Roberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything it’s good
Stayed 1 night in Jul 2023
Response from Casa 1800 on 13 Jul,2023
Agradecemos mucho su visita, los esperamos pronto.

10/10 Excellent

MATEO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We enjoyed our stay. We loved the property: architecture, restaurant, rooms, and the view. The staff and their customer service was fantastic.
Stayed 2 nights in Jun 2023
Response from Casa 1800 on 6 Jul,2023
Thank you so much for your comments Mateo, it was a pleasure to welcome you and we are glad to know that you enjoyed your stay with us, we hope to see you soon

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place.
Everything was great: staff, rooms, restaurant, and customer service. The architecture of the property is fantastic. The view of the lake is just gorgeous. No complaints. I highly recommend it.
Stayed 2 nights in Jun 2023
Response from Casa 1800 on 2 Jul,2023
Thank you so much for your comments, it was a really pleasure to welcome you, and we hope to see you again.

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing one of my favorite places to stay! Rooms are spotless, personnel is very friendly and always willing to help. 10/10 highly recommendable
Stayed 4 nights in Jun 2023
Response from Casa 1800 on 12 Jun,2023
Thank you so much for visiting us, it was a pleasure to welcome you and we hope to see you again

10/10 Excellent

Tristen

Stayed 1 night in Jun 2023
Response from Casa 1800 on 28 Jun,2023
Muchas gracias por su visita, fue un placer darles la bienvenida.

10/10 Excellent

ESTELA

Liked: Cleanliness, staff & service, room comfort
Beautiful
Stayed 1 night in May 2023
Response from Casa 1800 on 1 Jun,2023
Gracias por su visita, fue un placer darles la bienvenida y esperamos verle pronto

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay and good dining too😊
Stayed 1 night in May 2023
Response from Casa 1800 on 27 May,2023
Thank you so much, it was a pleasure to welcome you

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2023
Response from Casa 1800 on 4 May,2023
Gracias por tus comentarios, fue un placer darte la bienvenida en nuestras instalaciones!

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very friendly
Stayed 1 night in Apr 2023
Response from Casa 1800 on 27 Apr,2023
Thank you so much for your comments Marie, it was a pleasure to welcome you

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, attentive. Food was great. Felt like I was the only one there the staff very friendly.
Stayed 2 nights in Apr 2023
Response from Casa 1800 on 23 Apr,2023
Thank you so much for your comments, it was a pleasure to welcome you

10/10 Excellent

miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is much better than I expected, Easy check in, very friendly staff, delicious food, amazing view, clean and cozy room, a couple of natural attractions just few mins away. Loved it!
Stayed 1 night in Mar 2023
Response from Casa 1800 on 27 Mar,2023
Thank you so much for your comments, it was a pleasure to welcome you!

8/10 Good

John

Stayed 1 night in Mar 2023
Response from Casa 1800 on 16 Mar,2023
Thank you for your visit, it was a pleasure to welcome you

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I actually didn’t stay at Suchitoto location. I stayed at cerro verde and it was fabulous. Loved everything about it. Our room and view was beautiful. The food was excellent and not overpriced, the people were so friendly. I want to go back and eat the “pupusas” again. ❤️
Stayed 2 nights in Feb 2023
Response from Casa 1800 on 26 Feb,2023
It was a pleasure and we hope to see you soon

10/10 Excellent

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confort place, good very good , the best place to go on vacations
Stayed 1 night in Feb 2023
Response from Casa 1800 on 15 Feb,2023
Thank you so much for your comments, it was a pleasure to welcome you and we hope to see you soon!

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, well kept facilities, beautiful sightings. cordial staff. Very recommended.
Stayed 1 night in Jan 2023
Response from Casa 1800 on 16 Jan,2023
Thank you so much for your comments Luis, it was a pleasure to welcome you

10/10 Excellent

Claudia

Travelled with partner
Liked: Amenities, property conditions & facilities
Great service!
Response from Casa 1800 on 15 Jan,2023
Thank you so much for your visit, it was a pleasure to welcome you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovel hotel
Lovely hotel lovely rooms lovely view lovely place overall. Service was a little slow in the restaurant but otherwise great
Stayed 1 night in Oct 2022
Response from Casa 1800 on 4 Dec,2022
Thank you so much for all your comments, we will take note and We hope you will get back soon

10/10 Excellent

Fulvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
These is a historical hotel, with breathtaking view of the lake. The staff is amazing and goes beyond their duties. Everything is within walking distance from the hotel. It’s like a resort in the middle of a historic town with full nature all around.
Response from Casa 1800 on 30 Nov,2022
Thank you so much Fulvia for your comments, it was a pleasure to welcome you and we hope you will get back soon!

10/10 Excellent

Neysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Remberto Enrico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place and the people is very friendly, is a good place for enjoy nature
Stayed 1 night in Nov 2022
Response from Casa 1800 on 10 Nov,2022
Thank you Remberto for your comment, it was a pleasure to welcome you

10/10 Excellent

Luis

Stayed 1 night in Aug 2022

4/10 Poor

Mario

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property it was ok; the food was great but the wifi was terrible. They need to improve on this matter.
Stayed 4 nights in Jul 2022
Response from Casa 1800 on 4 Aug,2022
On behalf of the Casa1800 Hotel staff, we truly apologize for any inconvenience caused. We hope to offer the best service, experience and wish that you give us a second chance.

10/10 Excellent

Leyla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice, rustic and clean hotel love it, the rooms are cozy with good AC like it a lot 😃👏
Stayed 1 night in Jul 2022
Response from Casa 1800 on 21 Jul,2022
Thank you so much Leyla, it was a pleasure to welcome you

10/10 Excellent

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing property and staff! Front desk have me an amazing recommendation!
Stayed 1 night in Jul 2022
Response from Casa 1800 on 21 Jul,2022
It was a pleasure to wellcome you Brian, we hope you will get back soon

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had a nice view and atmosphere.
Stayed 3 nights in Jun 2022
Response from Casa 1800 on 2 Jul,2022
Thank you for your comments Johanna, it was a pleasure to welcome you and we hope you will get back soon

8/10 Good

Remigius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still has free breakfast
Friendly, clean, convenient and FREE breakfast!
Stayed 1 night in Jun 2022
Response from Casa 1800 on 25 Jun,2022
Thank you so much for your comments, it was a pleasure to welcome you, hope you will get back soon

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Casa 1800 on 30 Apr,2022
Muchas gracias por tu visita a nuestro Hotel Jana, esperamos nos visites de nuevo y muy pronto

8/10 Good

Pedro, Forney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to find even using the directions from Expedia. The staff was friendly. The restaurant staff needs work. They are not as friendly and they take forever to get to you. You can order a coffee and it won’t get to you until 15 minutes after ordering it.
Stayed 1 night in Apr 2022
Response from Casa 1800 on 5 May,2022
Thank you so much for your comments Pedro, and we are really sorry for all the inconvenient and we will work on that for the next time we will give you a perfect experience.